Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson.

Returns 323

Returns Sporting Goods Accessories Consumer 323

Retail TouchPoints

JUNE 14, 2023

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill. Your phone is the first thing you look at in the morning and the last thing you see at night,” said Kampf.

Outdoor 276

Outdoor Beauty and Health Shopping Promotions 276

Inside Retail

APRIL 28, 2021

From TV shopping channels to online shopping, videos have demonstrated that they are the best method to connect with customers at the convenience of their own home. For outdoor retailer Kathmandu, livestreaming helps customers and educates them on what is important to the company, its mission and values. “We Platform for advice.

Shopping 204

Shopping Outdoor Fashion Consumer 204

Inside Retail

SEPTEMBER 19, 2023

Outdoor apparel retailer KMD Brands has witnessed an increase in sales and net profit in FY23 on the back of improved performance across all its businesses – with the Rip Curl and Oboz brands achieving record sales. “Customers returned to shopping in stores, with retail store sales increasing 17.5 Sales grew 12.6

Net Profit 264

Net Profit Wholesale Outdoor Returns 264

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. Tenants and developers need to extend this agile thinking to the entire shopping experience, especially as consumers crave more social — yet still safe — interactions.

Outdoor 296

Outdoor Customer Experience Fulfillment Shopping 296

Retail TouchPoints

MARCH 7, 2022

We have fundamentally restructured our business to drive sustainable and profitable growth, while providing a strong return to shareholders. These omnichannel efforts will be backed up by the rollout of self-serve buy online, pick up in-store (BOPIS) to all stores this year, as well as continued testing of self-serve returns and check-out.

Planning 299

Planning Returns Outdoor ATS 299

Retail TouchPoints

JULY 28, 2021

While we are taking care of our health, working from home, and shopping online, we are prioritizing people and the community. The disruption caused by COVID-19 has led to a re-appreciation of relatively compact, walkable neighborhoods, with a mix of uses and opportunities to interact with people outdoors. Bloomberg , 2020).

Fulfillment 299

Fulfillment Outdoor Location Shopping 299

Retail TouchPoints

JULY 7, 2021

metro area community for decades, and we are excited to welcome new and longtime customers to Bloomie’s to be the first to shop this fresh and casual experience.”. area favorite Colada Shop , which will serve its full menu of signature cocktails, coffee and colorful Cuban bites. We’ve been part of the Washington, D.C.,

Jewelry 264

Jewelry Outdoor Returns Accessories 264

Retail TouchPoints

DECEMBER 1, 2020

Retail has been using alternative shopping methods for years, including curbside pickup , lockers and drive-through windows; the pandemic has just accelerated that shift. Improving Shopping Experiences. Outdoor Technology Options. These sorts of hacks deliver the wrong message about the store and the brand.

Payment Services 289

Payment Services Outdoor Location Shopping 289

Retail TouchPoints

APRIL 25, 2023

All money raised will go directly to Women for Women International; An outdoor furniture fair ; and A reimagined Stock Market in the Corner Shop from May 15 to June 4, 2023, where items can be valued, traded, repaired or upcycled.

Fashion 280

Fashion Department Stores Outdoor Shopping 280

Inside Retail

MARCH 9, 2025

In this challenging environment, marketers will need to deliver bigger returns on less investment. The strategic return to physical retail In keeping with consumers desire for authenticity and community, Chia believes experiential retail stores will be a top marketing trend in 2025.

Marketing 130

Marketing Advertising Outdoor Returns 130

Inside Retail

SEPTEMBER 18, 2023

The first stage of the redevelopment included the opening of a FIBA-grade basketball court and a nature-inspired outdoor kids’ play place alongside over 20 new and returning fashion and lifestyle retailers including Decjuba, Gorman, Forever New, Kathmandu, and Rebel, in June.

Fashion 290

Fashion Outdoor Returns Planning 290

Retail TouchPoints

NOVEMBER 16, 2021

Many of the innovations we’ve seen retailers adopt since the beginning of the pandemic are immersive experiences, and while they may have started as ways to make up for the lack of in-store traffic and sales, they’re now setting the standard for CX in ways that drive differentiation, conversions, sales and loyalty but also decrease returns.

Outdoor 278

Outdoor Customer Experience Returns Fulfillment 278

Retail TouchPoints

MARCH 17, 2022

If brands want to be top of mind when it’s time for consumers to bring their Pinterest boards to life, they need to be equipped with fresh insights into the sentiment, buying intent, shopping behavior and product preferences of their target buying groups. 134% more likely to anticipate making a garden or outdoor purchase.

Home Furnishings 306

Home Furnishings Shipping Outdoor Consumer 306

Inside Retail

AUGUST 16, 2023

Group online sales fell 12 per cent to $445 million as customers returned to in-store shopping. Camping and outdoor brand Macpac reported a 22 per cent increase in sales to $216 million, supported by an increase in travel and outdoor adventure activities. For the year ended July 1, group sales reached $3.8

Outdoor 246

Outdoor Accounting Returns Consumer 246

Inside Retail

AUGUST 23, 2021

From switching its focus on hardcore sporting adventures to inspiring joy in the great outdoors, Kathmandu is changing things up as it primes itself for global ambitions. We’re about being more inclusive and making the outdoors more accessible to everybody. We’ll also be donating proceeds from our shopping bags to Beyond Blue.

Outdoor 130

Outdoor Planning Beauty and Health Marketing 130

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

JUNE 16, 2020

Christmas needs to come early this year (and by Christmas I mean the entire holiday shopping season). Typically, when we talk about holiday shopping the conversation trends towards preparedness, merchandising strategies, creative gift guides and the like. It may be that you need to create a holiday shopping event on your own.

Outdoor 317

Outdoor Apparel Shopping Returns 317

Inside Retail

MAY 24, 2023

The project includes a full-sized NBL basketball court, a nature-inspired outdoor kids’ play space, a 2000sqm library, and a swimming school concept featuring a 25-metre pool along with seating areas for families to dine.

Outdoor 246

Outdoor Fashion Returns Management 246

Retail TouchPoints

MAY 17, 2022

There is definitely a need to return to the physical experience.”. It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said. Zaccariello saw opportunities to bring communities together as they emerged from lockdowns, whether that was in-store or outdoors. “We That is just the way we are.

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

JUNE 18, 2020

American Eagle is limiting occupancy too, and notifying customers via a mobile app when it is their turn to shop. And it means that they need to take a close look at how they can provide a smooth and convenient outdoor waiting experience for queuing customers. Other forms of entertainment could include installing outdoor televisions.

Outdoor 225

Outdoor Customer Experience Shopping Checkout 225

Retail TouchPoints

JULY 21, 2023

“As people go back to stores, they get to flex that shopping muscle again, but most of ecommerce is just a means to an end. But some brands, like Rainbow Shops , Princess Polly and Too Faced Cosmetics are investing in technology to augment every stage of the online shopping journey.

Returns 246

Returns Consumer Outdoor Shopping 246

Inside Retail

JUNE 12, 2024

The good news is that they’re also seeing customers returning to physical stores. Shopify’s single platform serves both online and offline commerce natively, enabling a seamless customer experience regardless of when, where or how they choose to shop.

Merchant Services 264

Merchant Services Payment Services Customer Experience Outdoor 264

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Most store merchandising remains poor with undifferentiated offerings, a shopping experience that is unmemorable, and service that is mediocre.”. However, Macy’s still has to work on its core store experience.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Inside Retail

JANUARY 23, 2023

Leading outdoor sportswear brand Helly Hansen has unveiled its new concept store at Chadstone Shopping Centre. The Norwegian brand – which is known for its sailing and ski apparel, workwear and outdoors wear – is stocked in high-end retailers, including David Jones and The Iconic, and has over 40 stores across the globe.

Outdoor 223

Outdoor Apparel Returns Marketing 223

Retail TouchPoints

JULY 27, 2021

Despite this good news, many executives at shopping malls and “destination centers” wonder just how much of this returning traffic will find its way to their venues. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

Beauty and Health 279

Beauty and Health Consumer Shopping Home Furnishings 279

Retail Focus

DECEMBER 12, 2024

Investors are returning to the market with growing volumes, particularly in Southeast Europe and the UK, adopting an opportunistic strategy centred around winning concepts. The first phase, completed two weeks ago, focused on revitalising and expanding the shopping gallery, with Leroy Merlin as its anchor tenant.

Marketing 265

Marketing Fashion Retail Marketing Management 265

Retail TouchPoints

APRIL 6, 2022

When shopping in-store, they don’t want to be crowded into tight spaces. Major retailers quickly learned how important human interaction is as one of few aspects of the shopping experience that can’t simply be replaced or substituted online. However, as a result of the pandemic, people have become more aware of the space around them.

Location 299

Location Consumer Department Stores Returns 299

Retail TouchPoints

SEPTEMBER 28, 2021

Back in the heyday of the shopping mall, retailers attracted and retained customers with their in-store experience. Free samples, beautiful displays and attentive salespeople made shopping an immersive experience. But half say they sometimes-to-always experience a problem when shopping online.

Jewelry 296

Jewelry Consumer Shopping Outdoor 296

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. Trends show shoppers are generally ready to return to in-person experiences — in stores, restaurants and beyond. Pandemic-era dining ushered in new elements of a night out.

Payment Services 278

Payment Services Returns Customer Experience Outdoor 278

Retail TouchPoints

JANUARY 4, 2021

Centered around an innovative “Magic Wall” spanning nearly the full length and height of the store, the space offers a running shoe shopping experience that combines convenience with opportunities for both fun and exploration. Adapting the Experience to Pandemic Shopping.

Outdoor 264

Outdoor Checkout Customer Experience Apparel 264

Retail TouchPoints

MARCH 23, 2022

Since the infamous shopping holiday was created and marketed by Alibaba in 2009, there has been no slowing down. Singles’ Day, also known as Double 11, is now the world’s largest shopping holiday, with advertisers seeing incredible returns. The success of Singles’ Day in China is no secret. trillion by 2028.

Advertising 264

Advertising Social Commerce Promotions Outdoor 264

Retail TouchPoints

DECEMBER 19, 2022

Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report. in an interview with Retail TouchPoints.

Outdoor 305

Outdoor Returns Location Customer Experience 305

Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%).

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Customer Retention 243

Inside Retail

JULY 4, 2022

Just from witnessing the return of physical stores and the response from our customers, it’s become more obvious that they love to shop in person – seeing, touching and having a genuinely engaging experience with the store,” Staton said. How the role of bricks-and-mortar stores is changing. One is customer expectation.

Outdoor 245

Outdoor Shopping Returns Department Stores 245

365 Retail

APRIL 12, 2021

Caution has been urged ahead of a major easing of England’s lockdown which will allow pubs and restaurants to serve customers outside and hairdressers and non-essential shops to resume business. The “stay at home” order in Northern Ireland will also end as the number of people permitted to meet outdoors rises from six to 10. (PA

Shopping 111

Shopping Outdoor Returns Planning 111

Inside Retail

JANUARY 19, 2023

In pursuit of self-improvement While many post-pandemic consumption patterns appear to be returning, or aligning with a new ‘normal’, people continue to remain focused on their mind and body. An example is squad shopping, where users collaboratively shop with friends in virtual environments.

Consumer 130

Consumer Shopping Outdoor Returns 130