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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value. Additionally, residential delivery surcharges can be managed effectively by tools like Residential Delivery Indicator (RDI), which categorizes addresses to help companies choose the most cost-efficient shipping methods.

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Pilot Company Adopts Machine Learning Platform to Streamline Supply Chain Management

Retail TouchPoints

“We are always looking for ways to enhance the in-store experience for our team members and guests,” said Brian Ferguson, Chief Merchant for Pilot Company in a statement. The 4R Systems solution will build on our existing inventory management processes to simplify store operations and dramatically improve our in-stock position.

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Walmart Steps Up Ecommerce Investment With Cross-Border Commerce and NFT Projects

Retail TouchPoints

The invitation to Indian retailers will initially include only a select number of participants, adding to existing merchants including Delphi Leather India , Mahi Exports , Touchstone Gems & Jewelry and Welspun. A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform.

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Amazon Adding Supply Chain Management Service for Sellers

Independent Retailer

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . AWS Supply Chain is a pay-as-you-go cloud application offering a data lake, insights, and demand planning capabilities.

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For the pandemic-hit fashion industry, the future is digital

Inside Retail

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

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Opinion: The clock is TikToking for supply chains

Inside Retail

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

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With ChatRhino, Chinese e-commerce giant JD.com aims to bring AI to retail

Inside Retail

Its desktop-as-a-service cloud computing offering, Youjia, which delivers virtual desktops to retail end users over the internet, now has multi-dimensional data not only from the enterprise, but also from JD’s larger ecosystem. In turn, it elevates efficiency and quality of marketing for merchants, particularly SMEs.