Retail TouchPoints

FEBRUARY 21, 2023

Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. Social commerce sales in the U.S. Social commerce sales in the U.S. In fact they are anything but — and with good reason.

Social Commerce 246

Social Commerce Advertising Merchant Services Shopping 246

Retail TouchPoints

APRIL 18, 2023

Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. And of course, building trust throughout the payment process is also incredibly important. Matt Madrigal is the VP and General Manager of Merchant Shopping at Google.

Merchant Services 288

Merchant Services Payment Services Social Commerce Returns 288

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. We showcased a revolutionary shopping experience that seamlessly merged offline and online social commerce in a delightful and interactive manner,” said Chen in the post.

Merchant Services 246

Merchant Services Social Commerce Payment Services Shopping 246

Retail TouchPoints

JULY 28, 2023

Merchants on the WooCommerce platform will be among the first to integrate directly with TikTok ’s new Shop feature, which allows brands to sell directly on the social media platform. Now, through the beta program, WooCommerce merchants can bring their entire inventory to TikTok Shop. as well as in the UK and Southeast Asia.

Merchant Services 246

Merchant Services Shopping Advertising Planning 246

Retail TouchPoints

MARCH 19, 2024

New Capabilities Support ‘Commerce Everywhere’ Mission To help “drive commerce everywhere,” TikTok has made the following updates to its core commerce solutions: Shop Ads: TikTok has extended Shop Ads within the TikTok Shop Tab.

Merchant Services 264

Merchant Services Advertising Shopping Promotions 264

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. trillion by 2026, more than doubling its current value.

Social Commerce 320

Social Commerce Beauty and Health Advertising Merchant Services 320

Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets in Asia, was one of the first regions where TikTok Shop commerce functionality was made available. cubic liters per shipment.

Merchant Services 241

Merchant Services Fulfillment Shipping Shopping 241

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

OCTOBER 4, 2023

With many brands seeking a more modular approach to their ecommerce presence and website, composable commerce offers interchangeable solutions to suit retailers’ unique and fast-changing business requirements, allowing retailers to respond quickly to unexpected changes by combining tech vendors. after deploying both of these tactics.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

JUNE 17, 2022

Catalogs allows merchants of all kinds to upload their active inventory directly to Pinterest and turn those ecommerce listings into dynamic Product Pins, making them more shoppable. The Convergence of Car Sales and Social Commerce. It makes sense that these same people would have an intent mindset even for vehicles.”.

Merchant Services 299

Merchant Services Social Commerce Advertising Payment Services 299

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform.

Social Commerce 278

Social Commerce Merchant Services Accounting Checkout 278

Retail TouchPoints

NOVEMBER 14, 2024

The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement. Sweden-based Klarna’s decision to file its IPO in the U.S. In February 2024 Klarna expanded its “Sign in with Klarna” feature to 23 countries, including the U.S.

Merchant Services 147

Merchant Services Payment Services Shopping Marketing 147

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 98

Social Commerce Merchant Services Inventory Management Wholesale 98

Inside Retail

JANUARY 16, 2025

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Social Commerce Meets Affiliate Marketing.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 275

Merchant Services Payment Services Consumer Outdoor 275

Retail TouchPoints

OCTOBER 19, 2022

Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare. Shoppable Video.

Merchant Services 290

Merchant Services Shopping Drop-Shipping Consumer 290

Inside Retail

APRIL 4, 2024

It’s the latest signal that a major opportunity is coming for retailers, reinforcing estimates that the cross-border e-commerce market will reach US$7.9 Currently, international revenue from Australian merchants amounts to roughly AD$18 billion, making up 29 per cent of transactions from the industry. trillion by 2030.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 264

Merchant Services Shipping Fulfillment Social Commerce 264

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

JUNE 3, 2021

The pandemic has made omnichannel a business imperative for merchants of all sizes. During his session, Dornfeld noted that the convergence of marketplaces and advertising, along with the maturity of social commerce capabilities, have created new opportunities for omnichannel excellence. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

DECEMBER 2, 2021

Unlike other social sites, where users typically log in without a particular aim and scroll through a feed, Pinners generally visit the platform with a specific purpose in mind. These two traits make the platform a prime forum for social commerce, and Pinterest knows it. “ RTP: So where and how does shopping come in?

Shopping 272

Shopping Merchant Services Social Commerce Checkout 272

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JULY 30, 2020

However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. As in previous years, mass merchants are poised to take the largest share of back-to-school and back-to-college sales, according to the Deloitte surveys.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

MAY 28, 2024

Google is committed to being the essential place for shoppers and for merchants to find those instant connections and to really help merchants drive a more successful and profitable business,” said Kristen O’Hara, VP of Agency, Platforms and Client Solutions at Google during a GML press briefing.

Merchant Services 264

Merchant Services Advertising Consumer Marketing 264

Retail TouchPoints

NOVEMBER 16, 2022

Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. Additionally, eligible SMBs will be able to earn a $100 TikTok advertising credit.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

Shopping 246

Shopping Social Commerce Merchant Services Fashion 246

Retail TouchPoints

AUGUST 5, 2021

That’s why properties have focused on perfecting the tenant mix , onboarding a compelling combination of restaurants, entertainment and up-and-coming DTC darlings. Last Mile Services Become a Long-Term Play for Properties. Last Mile Services Become a Long-Term Play for Properties.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

JULY 19, 2022

“Our teams stop millions of suspicious reviews before they’re ever seen by customers, and this lawsuit goes a step further to uncover perpetrators operating on social media,” said Dharmesh Mehta, VP of Selling Partner Services at Amazon in a statement.

Merchant Services 264

Merchant Services Accounting Social Commerce ATS 264

Retail TouchPoints

AUGUST 28, 2024

If your brand promise requires usage to see results (lots of supplement, skincare and wellness brands fall into this category), make sure your customer onboarding experience educates accordingly so they stick around. Subscriptions = routine: Add a call to action in your brand navigation, and create a subscription benefits landing page.

Merchant Services 248

Merchant Services Beauty and Health Consumer Customer Experience 248

Retail TouchPoints

JULY 30, 2021

festivities, but those wishing to take part should keep a few things in mind: Some brands spend a large part of the year prepping for 11.11, and for many, the biggest test is another festival — 6.18; Merchants must account for the unique nature of this market with a China-specific strategy; While still relatively nascent in the U.S.,

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

Retail TouchPoints

APRIL 7, 2022

Social commerce. They provide merchants with oversight and full control (vs. Livestreaming. Augmented reality. Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s attention and drive conversion to site. ” All online shoppers have experienced it firsthand.

ATS 287

ATS Merchant Services Visual Merchandising Fashion 287

Retail TouchPoints

OCTOBER 15, 2021

From research to garment creation, fitting with body shape in mind, marketing, in-store and online customer service, size-inclusive representation needs to be present at a decision-making level within the fashion industry,” Marci added. If you look at this process, there’s a lack of relatability,” Orschell noted.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Star Miconics

FEBRUARY 16, 2024

Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution. Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

Hyken

MAY 31, 2021

Each week I read a number of customer service and customer experience articles from various resources. Ad Age) Here are 5 tips for marketing organizations looking to maximize their Discovery Commerce opportunity from Aubrie Richey, VP of media for TechStyle Fashion Group that brought us brands like Fabletics and Savage X Fenty. (I

Merchant Services 113

Merchant Services Customer Experience Social Commerce Fashion 113