Merchant Services Returns Shipping 
Retail TouchPoints
JANUARY 23, 2025
Geekplus robots are now in use at all three of Happy Returns’ Hubs. Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. Were inside one of the three Happy Returns Hubs across the U.S. The rate of goods returned in the U.S.
Retail TouchPoints
MARCH 28, 2022
Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.
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Retail TouchPoints
APRIL 29, 2022
Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.
Retail TouchPoints
FEBRUARY 25, 2025
In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.
Retail TouchPoints
JULY 23, 2024
But times have changed — both customers and merchants can now choose from a range of same-day delivery offerings in addition to traditional mail carriers. Not too long ago, if you wanted to get a package somewhere there were three primary choices — FedEx , UPS and USPS. RTP: Many new logistics solutions have emerged in recent years.
Retail TouchPoints
MAY 2, 2023
It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.
Retail TouchPoints
SEPTEMBER 3, 2020
Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.
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