Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Fulfillment Merchant Services Shipping ATS 278

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” Digital Service (USDS). reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Doubling down on merchants outside of China.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

JANUARY 10, 2023

based Amazon merchants at the end of January. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. The offering was previously only available by invitation.

Merchant Services 299

Merchant Services Payment Services Customer Experience Shipping 299

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. There are subscription shopping services now available too. Subscription is a great model because it builds a relationship between the consumer and vendor — or the service provider in some cases. The average U.S.

Merchant Services 279

Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

SEPTEMBER 10, 2021

United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. The Roadie technology platform is purpose-build to connect merchants and consumers with contract drivers to enable efficient and scalable same-day local delivery services nationwide.”.

Merchant Services 269

Merchant Services Marketing Shipping Planning 269

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

MAY 6, 2022

With the Deliverr acquisition and integration of its 6 River Systems ’ warehouse automation technology, the ecommerce platform plans to fortify its Shopify Fulfillment Network (SFN). In February, Walmart launched a partnership with last mile solution provider Cognetry Labs to provide its Walmart GoLocal last mile services to Cognetry clients.

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Fulfillment Merchant Services Inventory Management Wholesale 312

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 That includes frictionless payments and checkout and fast shipping options. This is where merchants’ needs can collide with one of the potential downsides of flash sales: fraud. However, flash sales can provide cover for fraudsters in a few ways that merchants need to be aware of.

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Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

AUGUST 13, 2021

Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. Gee: Omnichannel for me means a merchant can sell anywhere their shoppers are and fulfill anywhere they place that order.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

APRIL 3, 2025

What began with a 1,500-square-foot warehouse now encompasses 400,000 square feet of ever-changing products that are shipped around the country, a bigger operation than Norman probably could ever have imagined. You live on being known locally for Wow! deals , he said. Homepage of The Bazaar’s new website.

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Wholesale Drop-Shipping Merchant Services Shipping 147

Retail TouchPoints

JULY 12, 2021

Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?” Inertia and not knowing where to start when it comes to implementing ecommerce into their warehouse operations are holding back many merchants.

Merchant Services 279

Merchant Services Fulfillment Shipping Inventory Management 279

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 279

Merchant Services Customer Retention Shipping Marketing 279

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

Merchant Services 286

Merchant Services Shipping Fulfillment Management 286

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Indeed, one-third of consumers responding to a survey by Optoro said they had kept one or more purchases that they planned to return when stores reopened.

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Returns Merchant Services Shipping Department Stores 334

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

Merchant Services 262

Merchant Services Payment Services Fulfillment Shipping 262

Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

JULY 10, 2024

Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. Inefficient processes and software: Not harnessing the right tools. If your ecommerce business has been around for a while, you might still be processing orders or managing your inventory with manual methods.

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Inventory Management Management Merchant Services Drop-Shipping 278

Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.

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Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

SEPTEMBER 9, 2024

Same goes for the services Alibaba is building to stay competitive: financing solutions, fulfillment services, AI tools to make the process of using the platform easier, localized warehousing to speed up delivery. Sounds familiar, right? That’s because Amazon, and now Walmart, have all done the same.

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Finance Merchant Services Payment Services Fulfillment 264

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

OCTOBER 4, 2021

Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies. Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. Let the countdown begin….

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Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

Merchant Services 264

Merchant Services Payment Services Shopping Shipping 264

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

NOVEMBER 2, 2021

Customer who sell their luxury products to Fashionphile have the option of receiving payment in the form of a Neiman Marcus gift card and receive a 10% discount on the gift card value. Now, NMG has acquired a minority stake in Fashionphile and plans to open Fashionphile Selling Studios in an additional nine stores over the next nine months.

Merchant Services 261

Merchant Services Drop-Shipping Accessories Fashion 261

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

Merchant Services 278

Merchant Services Fulfillment Checkout Location 278

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Inside Retail

SEPTEMBER 11, 2023

Martin advocates focusing on luring traffic and driving conversion to ensure they maximise sales – and to plan for that to be a long-term strategy because he sees the trend enduring. On top, probably unsurprisingly, was free shipping and I think that is now almost table stakes for anyone with a digital presence.

Merchant Services 289

Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

AUGUST 19, 2020

The issue for so many of these companies might have been that the move to e-tail from retail meant giving up their own brand and an experience their customers love, and joining up with one of these giants as a nameless, faceless merchant amidst a sea of millions. That reality is likely one reason why Amazon controls nearly 50% of all U.S.

Merchant Services 274

Merchant Services Payment Services Consumer Finance 274

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Ecommerce clearly isn’t going anywhere.

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Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

MAY 18, 2021

So how can merchants get a piece of the pie? But by employing nine key strategies, merchants of all sizes can run successful subscription programs. To help build this awareness, a merchant should promote its subscription service throughout its site. Free shipping has become expected by many shoppers.

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Merchant Services Shipping Promotions Payment Services 165

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Inside Retail

MAY 29, 2024

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147

Returns Merchant Services Drop-Shipping Shipping 147

Retail TouchPoints

FEBRUARY 2, 2021

Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. The results were pretty staggering: More than 250,000 brands and 5 million merchants participated, generating RMB 498.2 We achieved another successful 11.11

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Merchant Services Marketing Planning Shipping 214

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245