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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

Amazon spokesperson Carly Golden, quoted by CNBC , said “We’ve heard from customers that while they enjoyed the benefit of skipping the checkout line with Just Walk Out, they also wanted the ability to easily find nearby products and deals, view their receipt as they shop and know how much money they saved while shopping throughout the store.”

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The Waste Management Challenge of the Holiday Season

Retail TouchPoints

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

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Sustainable shopping: what options are available to retailers?

Retail Focus

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The post Sustainable shopping: what options are available to retailers?

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Getting to Grips with Gen Z

Retail TouchPoints

Gen Z consumers are neither easy to define nor predictable in their shopping habits. It is assumed that they are more adept at using the technology in their hands and that this facility will inform their consuming behaviors, which McKinsey refers to as “seamless and intuitive adoption of online shopping and transactions.”

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How Retail Tech Solutions Address Stadium Concessions Gripes

Retail TouchPoints

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Frictionless checkout is an AI solution that allows for customers to shop for what they need and leave, and is now picking up steam in live event formats.

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What the metaverse means for retail and consumer goods

Inside Retail

Centred around online gaming and Xbox, providing a platform for users to collaborate, engage with immersive experiences to explore, play games with their friends, and shop. Use cases include: Virtual Stores. Immersive shopping experiences brought to life through digital products, interactive content, and store-associate interaction.

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