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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% The Brands that Benefit Brands across the spectrum, especially those in entertainment, telecommunications and retail, have capitalized on the flexibility digital top-up cards offer. In the U.S.,

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Can innovation help Nike maintain its market dominance?

Inside Retail

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

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Kibo Sells Personalization Platform to Centre Lane Partners

Retail TouchPoints

Kibo has sold its personalization business to Centre Lane Partners , a private investment firm that focuses on growing middle-market companies. The new standalone personalization solution provider will be branded Monetate.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Enjoy’s stock has steadily declined since its NASDAQ debut, from a high of $11 to $0.21 as of July 1, 2022.

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Booktopia appoints Peter George as its new chairman

Inside Retail

George has extensive experience and background in telecommunications, media and corporate finance. Booktopia’s strong market position and loyal customer base mean it has huge potential for further growth,” said George. He has been executive chairman of Retail Food Group since 2018, a role he will continue to hold simultaneously.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

Although there’s no such solution available right now in the market, the industry is working furiously to make it a reality in the near future. Social Media Manager is now one of the highest-paid marketing roles , as these professionals must understand how to engage modern audiences online. Get ready for a technology retouch.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

This proactive approach is seen in multiple industries, from telecommunications — where providers address network issues before they affect users — to ecommerce platforms that engage customers at critical moments to prevent shopping cart abandonment.