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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

In addition to ESL, Hanshow offers a network of digital solutions that utilize IoT and machine learning technology to provide digital marketing, digital payments and digital shelf solutions to retailers.

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Amazon Commits $53M in Funding to Accelerate Climate Innovations by Women

Retail TouchPoints

“As an important step in solving climate change, we must address the gender inequalities that persist in climate finance, and ensure female entrepreneurs have an equal seat at the table and access to the funding, networks and technical support they need to scale climate solutions,” said Kara Hurst, VP of Worldwide Sustainability at Amazon in a statement, (..)

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Best Buy Trials New Membership Program Combining Support and Free Shipping in 60 Stores

Retail TouchPoints

Best Buy is piloting a new membership program called Best Buy Beta that will offer customers an array of benefits, including: exclusive pricing; unlimited Geek Squad technical support; up to two years of protection on most product purchases; free standard shipping and delivery; and free installation on most products and appliances.

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Pinterest Debuts Shoppable Livestreaming with Top Creators

Retail TouchPoints

The social platform also is launching a virtual studio where Pinterest producers will work directly with creators to develop unique content and provide technical support. We’re thrilled to partner with Pinterest on this thoughtful experience,” said Dianna Cohen, Founder of the haircare brand Crown Affair in a statement.

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How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. There are no limits,” says Woodward.

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5 Tasks You Should Consider Outsourcing as a Business Owner

365 Retail

Outsourcing IT lets you tap into skilled technical professionals to support your systems. Marketing Marketing encompasses many specialised functions like market research, campaign management, content creation, SEO, social media marketing , email marketing, public relations, advertising, and lead generation.

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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. Depending on where agent labor is, costs can vary widely. Cumulatively, companies around the world are spending more than $1.3