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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Next, turn to skills such as sustainable procurement, supply chain management and stakeholder management.

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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

Automation and advanced analytics are now empowering local businesses to navigate both domestic and international markets more efficiently. By adopting automation in areas like supply chain management and customer service, Australian retailers can meet rising global demand and secure long-term growth.

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Tariffs, Trade and Turmoil: Strategies for a Resilient Supply Chain

Retail TouchPoints

Build a Resilient High-Performing Supply Chain Intelligent supply chain management systems empower organizations to proactively mitigate risks, optimize resources and drive efficiency through methodologies and technology. Create agile contingency plans and pivot swiftly in response to market fluctuations.

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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Consumer 279
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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects. Incorrect addresses are expensive for all operations, impacting the delivery of goods, direct mail marketing or even fraud prevention.

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Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing

Retail TouchPoints

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management.

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Automation Isn’t Always the Answer to Warehouse Inefficiencies

Retail TouchPoints

Supply chain managers are having to become even smarter about how to reduce costs and drive efficiencies throughout their warehouse and supply chain. What’s Keeping Retail Supply Chain Managers Awake at Night? If they don’t already have a seat at the senior leadership table, they should.