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What’s in Store for Grocery in 2022?

Retail TouchPoints

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Grocery shopping experiences will become more specialized. Here’s my take: 1.

Grocer 321
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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Personalized Customer Experiences Customers today expect a personalized shopping experience. Personalization can take many forms, from customized product recommendations to special offers based on past purchase behavior. Offer Expedited Delivery Choices One of the key elements in customer retention today is convenience.

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First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

Retail TouchPoints

“Unsurprisingly, 74% of consumers agreed that the economy impacts how interested they are in memberships, so brands and retailers offering these programs need to be mindful of how they balance the financial benefits with more high-value offerings.” Influencing the Membership Journey Because memberships are more closely tied to long-term relationship (..)

Consumer 264
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Exclusive: The thinking behind Coles’ revamped Chadstone flagship store

Inside Retail

Located within Chadstone shopping centre, the largest shopping centre in Australia, the tweaked design comes as Vicinity Group invests in making Chadstone a renowned food destination in addition to being known as the nation’s “fashion capital.” Internally, the project involved “a huge amount” of cross-functional support.

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How Temple & Webster plans to use AI, private labels to reach $1b in sales

Inside Retail

Online furniture and homewares retailer Temple & Webster has partially recovered from the significant losses that occurred during the first half of the 2023 financial year, and is focusing on its private labels, AI technology and value proposition to drive growth and market share over the next three to five years.

Planning 246
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What does Barry Williams’ return mean for Poundland?

Retail Gazette

With Pepco set to reveal its grand plan for Poundland on its Capital Markets day on 6 March, Retail Gazette takes a look at what Williams may have up his sleeve and what’s next for one of the high street’s much-loved retailers. It also launched its own rewards app in October.

Returns 112
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Sainsbury’s becomes first UK grocer to extend Aldi Price Match to convenience stores

Retail Gazette

Sainsbury’s has become the first UK grocer to extend Aldi Price Match into convenience stores, in a bid to offer its shoppers value and competitive pricing in time for the key Christmas period. The offer is now available for all of the grocery giant’s customers whether shopping online or in one of over 1,400 stores.

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