Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. As leading omnichannel grocery retailers in their markets, Ahold Delhaize’s U.S.

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Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.

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Retail Focus

JULY 28, 2021

Their apps open, supermarket executives also enquire: “But who’ll own the data …?”. Second, think about how retail and supermarket buildings could be affected: Just Walk Out will also mean “just walk in, anywhere.” While many retailers are commissioning market research to understand their customers, Jeff Bezos doesn’t.

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Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

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Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Inside Retail

MARCH 22, 2022

A 50-per-cent share of Brisbane’s Grand Plaza Shopping Centre has been acquired by EG Australian Core Enhanced Funds for an undisclosed amount. It features parking space for 2500 cars, a refurbished food court, three supermarkets – Woolworths, Aldi and Coles – along with Target, Kmart, Big W and Event Cinemas as major tenants.

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Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. It’s an atmosphere that leaves customers wishing they would forget something on their shopping list so they could justify coming back sooner.

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Retail TouchPoints

DECEMBER 11, 2024

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. Shoppers can scan their GO Rewards loyalty card or enter their phone number to load their digital coupons and activate personal offers based on their shopping history.

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Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. In the average month, you might shop at a half dozen different places for groceries and everyday essentials, like personal and household goods,” shared Hoggett.

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Inside Retail

MAY 21, 2024

Northern Brisbane’s Market Central Lutwyche, home to Aldi, Coles, and Woolworths supermarkets , is up for sale. Aside from the three major supermarkets that generate over $121 million in sales, Market Central Lutwyche also has leasing agreements with two mini-majors, 29 specialties, 10 kiosks, and 14 office tenancies.

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Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Retail Gazette

JANUARY 20, 2025

Rappers Krept & Konan are opening a supermarket specifically tailored to serve the needs of black, Asian and ethnic communities in Croydon. Saveways is set to open on 1 February on 102 Beddington Lane, Croydon, the hip hop duo and Saveways co-founder Kaysor Ali said the move will set a new benchmark in the UK ethnic grocery market.

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Retail TouchPoints

AUGUST 18, 2023

food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 Retailers can bring loyalty programs to the next level by adding proximity marketing based on in-store location throughout the journey. This creates a quicker, more personalized and convenient shopping experience.

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Dezeen

FEBRUARY 26, 2024

Swedish studio Westblom Krasse Arkitektkontor and design agency Snask have revamped a supermarket in Täby, adding pastel hues and materials such as terrazzo and wood to "turn shopping into an experience". Our main goal was to create a more personal shopping experience," Snask creative director Freddie Öst told Dezeen. "We

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Inside Retail

JUNE 14, 2023

RedMart by Lazada, Singapore’s first fully digital grocer, recently released the findings of its latest research into Singaporean grocery shopping and restocking habits. Among the highlights, it revealed that eight out of 10 Singaporeans still prefer shopping online for groceries, even in post-pandemic times. Others may follow.

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Inside Retail

AUGUST 19, 2021

With the growth of online shopping and heightened safety concerns due to the Covid pandemic, click-and-collect has become a prerequisite for shoppers, allowing them access to goods without entering a store. I would love to have a little independent supermarket onboard, to support them with their accessibility to customers. “We’re

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Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. So, What’s it Like to Actually Shop with a Smart Cart?

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Inside Retail

APRIL 24, 2024

Brazilian restaurant chain Oakberry entered the Australian market in 2018 after ANZ CEO Renan Fretes-Pinto identified a gap in the market for healthy fast food. The brand’s latest shop just opened in Sydney’s Surry Hills in April. RFP: This experience will be different than the one customers have at our Oakberry shops.

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Inside Retail

OCTOBER 13, 2022

Capitalising on the ongoing demand for convenience-based retail investments, Woolworths has listed two neighbourhood shopping centres outside the Brisbane CBD on the market. The 4426sqm centre has eight specialty tenants besides the supermarket, including medical, food and beverage retailers.

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Retail TouchPoints

JULY 5, 2024

Alex Sinclair in the doorway of his specialty British cheese shop in San Francisco, Willow on the Green. I was raised in England and according to my staff, my Scottish accent only appears when I do two functions in the shop — when I take money or I say goodbye,” he said. RTP: So how are you bucking that stereotype with your shop?

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Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

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Inside Retail

JULY 12, 2021

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips.

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Inside Retail

SEPTEMBER 10, 2024

Alibaba-owned grocery chain Freshippo will launch its first presence in Australia, in partnership with Ebest, the local online Asian supermarket. Australia is Freshippo’s third offshore market after the US and Singapore.

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Inside Retail

FEBRUARY 25, 2024

Recently, the supermarket beauty aisle has undergone a makeover of sorts, with Australia’s leading supermarkets Coles and Woolworths now stocking digitally native self-care products. Today, it is the number one brand, with 46 per cent market share – outselling global beauty giants Maybelline, L’Oréal, Revlon, Rimmel and Covergirl.

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Inside Retail

AUGUST 17, 2021

Coles’ Smarter Selling strategy is paying off for the Australian supermarket giant, with approximately $300 million in extra savings in the bank at the end of FY21. Coles’ supermarkets, liquor and express business units reported strong sales, which were up 3.1 I would expect supermarkets to remain subdued moving into FY22.”.

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Retail TouchPoints

MAY 4, 2022

It’s no secret that in-person shopping is a multi-sensory experience. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

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Inside Retail

JULY 10, 2024

Much like the broader retail industry, The Reject Shop is facing inflationary pressures but it remains focused on its mission to provide value to its customers. “By By shopping with us, customers save money,” Amy Eshuys, The Reject Shop’s chief operating officer, told Inside Retail. “We

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Inside Retail

AUGUST 6, 2024

In Australia, nearly half of consumers (48 per cent) are now shopping online at least sometimes. While online grocery sales are predicted to keep growing strongly , the majority of grocery shopping still happens in physical stores. New generations of digitally native shoppers are now entering the grocery market.

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Inside Retail

APRIL 30, 2024

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 On Tuesday, Coles reported a 5.1 billion, with comparable sales growth of 4.2

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Inside Retail

JULY 4, 2024

Focus of retail on online marketing, pickups and delivery It’s clear how much European retailers are invested in non-physical retail. While the trend (particularly in Central Europe) still leans toward a preference for physical retail shopping, retailers are pushing hard online. Each market has its nuances.

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Inside Retail

JUNE 15, 2021

Supermarket giant Coles has expanded its Coles Local store concept into Queensland with the reopening of its Ascot supermarket in Brisbane on Wednesday morning. Speaking from the opening today, Australian retail expert and QUT professor of marketing Gary Mortimer told Inside Retail about the “highly curated range”.

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Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. As with many other Chinese shopping festivals, the launch of new products will play a large role in the event.

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Inside Retail

JULY 18, 2023

Customers will also see “more convenient e-commerce shopping options, a deeper connection to grassroots community activities, and further commitment to top quality fruit and vegetables”. We’re changing for the better and a name change for our stores is just one part of that.”

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Inside Retail

APRIL 4, 2024

Traditionally, the main battleground of the Easter trading period is in supermarkets and, of course, confectionery. These include the everyday shop versus maximising key retail trade periods, screens versus in-store footprint and retail media networks versus trade marketing. Nestle came a competitive second.

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Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

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