Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail. The result?

Shopping 275

Shopping Checkout Consumer Point of Sale 275

Retail TouchPoints

JANUARY 23, 2025

which operates more than 520 stores under various banners, and the 166- store supermarket retailer The Fresh Market have each named new leaders. Current Fresh Market COO Brian Johnson will become that retailers President and CEO, also on Feb. Grocery Outlet Holding Corp. Potter succeeds Eric Lindberg Jr.,

Marketing 289

Marketing Inventory Management Supermarket Management 289

Inside Retail

MARCH 10, 2025

Its not just about numbers; the diversity of migrants also creates opportunities to reshape tenant mixes in Australias shopping centres and retail strips. Traditionally, this strong population growth would have transformed Australias retail landscape, with new and large shopping centres built to meet increased demand.

Marketing 200

Marketing Shopping Supermarket Consumer 200

Retail TouchPoints

DECEMBER 18, 2024

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Inside Retail

DECEMBER 5, 2024

Since entering the market, Parachute has raised over $47 million in venture capital. How Parachute popped off Like many other successful DTC brands in the market, the concept for Parachute came from a personal place of need and interest from the founder.

Marketing 244

Marketing Apparel Consumer Accounting 244

Retail TouchPoints

DECEMBER 11, 2024

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. Shoppers can scan their GO Rewards loyalty card or enter their phone number to load their digital coupons and activate personal offers based on their shopping history.

Kiosk 274

Kiosk Shopping Checkout Supermarket 274

Retail TouchPoints

NOVEMBER 22, 2024

. “We’re very excited to launch Amazon Live’s first collaboration with TalkShopLive,” said Wayne Purboo, VP of Amazon Shopping Video in a statement. “TalkShopLive and Amazon Live both lead video commerce in the U.S.,

Shopping 277

Shopping Social Commerce ATS Marketing 277

Inside Retail

FEBRUARY 12, 2025

Panthera Group is set to sell the Terrace Central Shopping Centre in the Hunter Valley, hoping to attract bids from private, syndicate and institutional investors. The post Terrace Central Shopping Centre in Hunter Valley listed for sale appeared first on Inside Retail Australia. Expressions of Interest close will close next month.

Shopping 263

Shopping Supermarket Accounting Location 263

Inside Retail

FEBRUARY 3, 2025

Differentiating The bricks-and-mortar beauty retail market in Australia is becoming crowded, with Wesfarmers’ new beauty offering Atomica joining Chemist Warehouse’s Ultra Beauty, homegrown cult-favourite Mecca and international import Sephora. .”

Marketing 250

Marketing Fashion Customer Experience Location 250

Retail TouchPoints

NOVEMBER 12, 2024

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools.

Shopping 264

Shopping Advertising Shipping Promotions 264

Retail TouchPoints

FEBRUARY 6, 2025

Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop. As mentioned, though, these shops are making improvements in standard-setting with higher-caliber merchants operating on them.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Retail Focus

MARCH 26, 2025

Whole Foods Market has opened a new 21,800-square-foot store located at 120 Kings Road, SW3 marking an exciting expansion of the companys presence in the United Kingdom. Whole Foods Markets Quality Standards prohibit over 300 preservatives, flavours, colours, sweeteners and other ingredients commonly found in food.

Marketing 147

Marketing Location Shopping ATS 147

Retail TouchPoints

OCTOBER 17, 2024

In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. In the traditional shopping experience, a customer uses a search or navigation menu on a site to view, for example, sunscreen options. The user can filter by price, shade, brand, style, etc.

Customer Experience 308

Customer Experience Shopping Marketing Promotions 308

Retail TouchPoints

NOVEMBER 8, 2024

Just in time for peak holiday shopping, Target is joining Linktree Shops, the company’s social commerce marketplace, which already features 35+ brands including Nike , Fanatics and Savage x Fenty. The retailer has a collective 8.4 For example, @targetdoesitagain, a “source for all things cool found at Target,” has 1.3

Social Commerce 289

Social Commerce Accounting Shopping Fashion 289

Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Malaysia, a predominantly Muslim market, saw a 21 per cent growth in retail transactions last year, while Singapore posted a 7 per cent increase.

Shopping 130

Shopping Inventory Management Consumer Promotions 130

Inside Retail

MARCH 9, 2025

The retail marketing landscape is more dynamic than ever, so understanding which trends are worth pursuing both from the consumers and the businesss perspective and which ones are just noise, will be critical to achieving growth in the year ahead. Here are three common themes that came to the fore.

Marketing 130

Marketing Advertising Outdoor Returns 130

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

DECEMBER 2, 2024

Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” AI Shopping Assistants Make a Big Entrance Both Salesforce and Adobe also noted the emerging influence of generative AI-powered chatbots.

Merchant Services 279

Merchant Services Jewelry Apparel Beauty and Health 279

Inside Retail

MARCH 10, 2025

Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. Insights from its acquisition of Royal Sporting House have also helped the company understand local market dynamics.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

MARCH 5, 2025

By tapping into its Shopping Graph, Google s dataset of 45+ billion listings of products for sale across the web, the company is enabling more immersive and contextual shopping experiences. The influence of AI on shopping habits is undeniable, said Lillian Rincon, VP of Consumer Products at Google during the exclusive product briefing.

Shopping 162

Shopping Consumer Apparel Customer Experience 162

Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

APRIL 1, 2025

The rapid ROI speaks to how well these apps resonate with our customers, while the advanced features enhance their shopping experience.

Marketing 147

Marketing Shopping Customer Experience ATS 147

Retail TouchPoints

MARCH 27, 2025

Imagine a customer shopping for a product who wants to check if its in stock, apply a discount code and explore shipping options for another already posted order all in one conversation. Lets return to the example of shopping for a product. Issues that may be slightly more complicated are usually routed to human agents.

Payment Services 147

Payment Services Shopping Returns Customer Experience 147

Retail TouchPoints

NOVEMBER 8, 2024

During the Retail Innovation Conference & Expo, executives from ShopSimon (formerly Shop Premium Outlets), Rebag and Sune shared their answers by delving into the technologies and strategies driving their companies’ priorities. How many shopping carts do we have with five or 10 items?

Payment Services 298

Payment Services Shopping Jewelry Consumer 298

Retail TouchPoints

JANUARY 2, 2025

Its clear that the retail landscape has undergone a seismic shift, with platforms like Temu, alongside Shein, Wish and TikTok Shop, promising extremely discounted goods that cut out the middleman and the markup. In the first half of 2024, we tracked that order volume grew for both TikTok Shop (35%) and Shein (63%).

Consumer 289

Consumer Shipping Shopping Marketing 289

Inside Retail

APRIL 1, 2025

According to analytics firm Statista , in the United States, the revenue generated in the baby and child care market is estimated to reach US$508 million by the end of 2025. The market is projected to expand at a compound annual growth rate of 5.77 per cent from 2025 to 2030.

Marketing 130

Marketing Consumer Management Shopping 130

Inside Retail

FEBRUARY 20, 2025

We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. The hunt for the thrill of it One of the driving appeals of second-hand shopping lies in the exhilaration of the search, the dopamine release gained in the hunt.

Shopping 130

Shopping Thrift Store Fashion Fulfillment 130

Retail TouchPoints

JANUARY 10, 2025

CoreRivet aims to combine Coresight Researchs expertise in market intelligence and digital strategy with NextRivets track record in digital innovation and implementation to provide executives with a holistic approach that bridges strategy and execution.

Marketing 287

Marketing Shopping ATS 287

Retail TouchPoints

DECEMBER 16, 2024

WHP Global has partnered with Cotton Candy International to bring both Toys R Us and Babies R Us brick-and-mortar stores to Latin American and Caribbean markets, beginning with flagship stores in Panama that are scheduled to open next year. The initial U.S. flagship location had opened in New Jerseys American Dream mall in December 2021.

Wholesale 265

Wholesale Location Shopping Marketing 265

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. Now it’s the inversion.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

JANUARY 2, 2025

increase in online shopping. At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% One of the biggest recipients of all that IRL shopping this year was malls. last year). 21 in 2024) increased a whopping 177.1%

Consumer 283

Consumer Returns Jewelry Promotions 283

Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. Retailers must reflect this diversity in their marketing. Make Convenience Your First Priority Above all else, Gen Z values convenience when shopping.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

NOVEMBER 13, 2024

There have been rumors of the move for months, and now the new shop is officially rolling out in beta. Amazon customers when they next update their Amazon Shopping app. It will be available to U.S.

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Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

JANUARY 31, 2025

Now, as new marketing and advertising formats venture further into the store, store teams must work more thoughtfully to ensure these touch points are intentionally integrated into their designs. This presents an opportunity for in-store media to influence customers brand preferences as they shop.”

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

DECEMBER 6, 2024

That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that spans marketing, product development and even store design. Reimagined marketing creative and campaigns that authentically demonstrate the new realities of modern parenthood.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. In the average month, you might shop at a half dozen different places for groceries and everyday essentials, like personal and household goods,” shared Hoggett.

Planning 245

Planning Supermarket Fulfillment Shopping 245

Retail TouchPoints

NOVEMBER 29, 2024

for every $1 spent on influencer marketing, one study found. South Koreans enjoy blazing digital infrastructure and high social media engagement through platforms such as KakaoTalk and Naver Shopping. She has a diverse background spanning marketing, partnerships and business development for both the tech and consumer industries.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278