Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

Drop-Shipping 279

Drop-Shipping Checkout Shipping Returns 279

Retail TouchPoints

FEBRUARY 14, 2025

These insights also can support brands retail media strategies , which 53% of respondents added to their marketing and advertising mix over the past year. To that end, 35% of survey respondents said selling on marketplaces allows them to offer faster and more cost-effective shipping. According to Emarketer , U.S. in 2024 to $52.3

Fulfillment 210

Fulfillment Shipping Advertising Management 210

Retail TouchPoints

JANUARY 2, 2025

They are willing to pay a premium for fast shipping, instant access to products and seamless shopping experiences. Personalized marketing campaigns, loyalty programs and targeted promotions can help bridge the gap between disparate consumer segments. On one side of the spectrum are consumers who prioritize immediate gratification.

Consumer 283

Consumer Shipping Shopping Marketing 283

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Every market is unique, often subject to its own regulations, availability of materials as well as supply chain and logistical quirks.

Payment Services 273

Payment Services Point of Sale Shipping Marketing 273

Inside Retail

OCTOBER 22, 2024

Timing is everything and knowing when to launch in a new market can make or break a brand’s success in a new region. With such a saturated beauty and skincare market, why was it the right time for Bubble to expand and how did it do so successfully? The brand’s founder and CEO Shai Eisenman recently shed light on the Australian launch.

Marketing 130

Marketing Target Market Shipping Consumer 130

Retail TouchPoints

FEBRUARY 25, 2025

Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.

Merchant Services 175

Merchant Services Payment Services Supply Chain Management Shipping 175

Retail TouchPoints

DECEMBER 9, 2024

In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020. The Challenges of Shipping Cheese But when done well, an advent calendar can be a boon for business, as it has been for Cheese Brothers.

Shipping 267

Shipping Jewelry Consumer Wholesale 267

Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

Shipping 274

Shipping Drop-Shipping Returns Comparison Shopping 274

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 273

Point of Sale Payment Services ATS Apparel 273

Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. With respect to pricing specifically, also take into consideration Amazons free shipping minimums.

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Focus on key automation. Don’t delay. If you need to say more, use preheader text.

Marketing 332

Marketing Shipping Promotions Accounting 332

Retail Focus

DECEMBER 6, 2024

Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers. It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications.

Customer Experience 130

Customer Experience Marketing Customer Retention Promotions 130

Retail TouchPoints

FEBRUARY 8, 2024

Misfits Market has introduced Fulfilled by Misfits (FBM) , offering its logistics platform for perishable brands to store, pick, pack, fulfill and deliver their products nationwide. The solution leverages Misfit Market’s existing infrastructure and in-house technology to provide a simple, customizable solution for perishable businesses.

Fulfillment 273

Fulfillment Marketing Shipping Consumer 273

Inside Retail

FEBRUARY 11, 2024

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. And if they’re paying less for shipping, they are even happier,” says McGrouther. “We

Shipping 246

Shipping Checkout Fashion Consumer 246

Retail TouchPoints

DECEMBER 16, 2024

Additionally, if we promise to ship something by a specific date, they expect it to arrive on time. Lockton: In addition to taking into consideration feedback and market and consumer trends, we are a test-and-learn company. Customers also expect us to have what they need when they need it.

Payment Services 273

Payment Services Checkout Shipping Shopping 273

Retail TouchPoints

APRIL 13, 2023

Wine marketers have an exciting opportunity to identify ways to educate new consumer segments, show up in key commerce channels and drive marketing ROI. In this phase, influencer marketing is an ideal channel for wine brands , especially to reach the key millennial/Gen-Z demographics that have been slower adopters of wine.

Marketing 313

Marketing Shipping Consumer Advertising 313

Inside Retail

FEBRUARY 17, 2025

Marcus Ng, regional head of air freight, Asia Pacific, at AP MllerMaersk, notes that the Sea-Air option where some products are shipped rapidly by air and others less quickly by ocean has been particularly attractive to some lifestyle apparel retailing customers. The cost differential between ocean and air remains narrower than ever before.

Shipping 147

Shipping Apparel Marketing Returns 147

Retail TouchPoints

JANUARY 1, 2025

This includes real-time notifications for order status, shipping information, refund status and any potential delays. A positive post-purchase experience is crucial for customer loyalty and retention, brand trust and positive word-of-mouth. A modern OMS provides real-time and accurate updates to customers regarding their orders.

Management 316

Management Returns Fulfillment Shipping 316

Retail TouchPoints

FEBRUARY 23, 2023

This new breed of individuals has become known as “influencers,” and as their measurable popularity and influence grew, brands quickly lined up to incorporate them into targeted marketing campaigns. This became known as influencer marketing. Video has indeed evolved. All of that, including managing returns, is done for them.

Marketing 358

Marketing Shopping Consumer Target Market 358

Retail TouchPoints

FEBRUARY 26, 2025

Marketing and Brand Impersonation Scams Brand imposters are a growing problem for major brands, but no brand is immune in the digital age. Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. A culture of communicating about security across your business is also valuable.

Payment Services 232

Payment Services Returns Accounting Shipping 232

Retail TouchPoints

JANUARY 23, 2025

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Once full, the large Gaylords make their way to shipping pallets and the smaller boxes are combined into more Gaylords.

Returns 267

Returns Merchant Services Payment Services Drop-Shipping 267

Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. Retailers must reflect this diversity in their marketing. Theyve grown up with devices in hand, and social media is their base of operations.

Returns 274

Returns Promotions Shopping Shipping 274

Retail TouchPoints

NOVEMBER 15, 2023

Customers generate a prepaid shipping label from Rebag.Thredup.com, then fill any shippable box or bag with apparel, shoes and accessories from any brand and ship it to ThredUp for free. For items that sell on ThredUp, customers will receive Rebag credit that can be used online and in store.

Clienteling 301

Clienteling Marketing Accessories Jewelry 301

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

Fulfillment 257

Fulfillment Drop-Shipping Customer Experience Shipping 257

Retail TouchPoints

NOVEMBER 12, 2024

These include the ability for retailers to showcase promotions like free shipping, sitewide sales and buy one, get one offers , as well as the Deal ad module, whichmakes ads with special offers more visible to users via a carousel format.

Shopping 261

Shopping Shipping Advertising Promotions 261

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

OCTOBER 23, 2024

Amazon hasn’t formally announced its plans for this new Low-Cost Store, but The Information reports that Amazon plans to ship orders to the U.S. from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically.

Merchant Services 258

Merchant Services Fulfillment Shipping Jewelry 258

Retail TouchPoints

NOVEMBER 21, 2024

For example, the dockworker strike ended quickly, but still caused shipping backlogs. Meanwhile, it looks like Great Lakes shipping could be affected by higher-than-average precipitation. Data Consolidation for Logistical Snafus Not every part of a supply chain is under control.

Advertising 269

Advertising Finance Shipping Planning 269

Inside Retail

OCTOBER 31, 2024

Amazon’s push to offer more everyday essentials like toothpaste is hurting its average selling prices, but it is also a guard against rivals such as Temu and Shein who offer rock-bottom prices on goods they ship from China. But offering a variety of everyday products like dish detergent and floss is helping Amazon.

Shipping 130

Shipping Checkout Accessories Apparel 130

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Advertising 289

Advertising Drop-Shipping Checkout Supermarket 289

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Shipping Returns Customer Retention 290

Inside Retail

MARCH 2, 2025

Ultra-fast fashion brands like Shein and Temu have leveraged advanced analytics and agile supply chains to dominate the market. The role of supply chain efficiency Supply chain efficiency has become crucial in todays market. Key benefits: Reduces shipping costs with fewer packages and reduced returns.

Fashion 237

Fashion Fast Fashion Fulfillment Returns 237

Retail TouchPoints

JANUARY 9, 2025

The industry also will need to keep an eye on global conflicts that can slow down transportation and logistics, such as the attacks by Houthi rebels that slowed down ship traffic in the Red Sea in 2024. administration. The overall impact on supply chains from tariffs and other disruptions will certainly be significant.

Social Commerce 284

Social Commerce Promotions Consumer Shipping 284

Retail TouchPoints

SEPTEMBER 18, 2023

based sellers exported more than 216 million products to customers in other markets through the platform. Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

Payment Services 318

Payment Services Shipping Fulfillment Finance 318

Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Transactional commerce includes infrastructural elements like product listings, checkout, shipping and returns.

Marketing 261

Marketing Shopping Fashion Checkout 261

Inside Retail

FEBRUARY 27, 2025

To capitalise on this shift, brands need to own their customer relationships by investing in identity resolution technology that enables personalised email and SMS marketing. Shipping fees (46 per cent) are still the biggest dealbreaker, particularly for Gen X (60 per cent) and Millennials (44 per cent).

Consumer 130

Consumer Checkout Shipping Promotions 130

Inside Retail

OCTOBER 20, 2024

Are you ready to capitalise on the sales surge and capture your share of this growing market? Meet these demands by offering seamless checkout experiences and competitive shipping rates. Start Shipping Today. Record Black Friday/Cyber Monday spending is just around the corner: Shoppers are expected to splurge a record $6.7

Shipping 130

Shipping Checkout Fulfillment Accounting 130