Inside Retail

MARCH 10, 2025

According to CBREs 2025 Pacific Market Outlook, these costs are significantly higher than pre-Covid levels and are expected to rise by about 5 per cent annually for the next few years, driven by raw material prices and a tight construction labour market. Regional shopping centres are expected to see significant demand from occupiers.

Marketing 200

Marketing Shopping Supermarket Consumer 200

Retail TouchPoints

OCTOBER 21, 2024

Beyond plans to leverage Kirkland’s store operations expertise and existing brick-and-mortar footprint — which encompasses 325 stores in 35 states — to make Bed Bath & Beyond’s return to physical retail a success. New markets outside of Kirkland’s current footprint will be considered, as will store conversions.

Store Operations 261

Store Operations Returns Management Consumer 261

Retail TouchPoints

JANUARY 2, 2025

Solid spending during this holiday season underscores the strength we observed from the consumer all year, supported by the healthy labor market and household wealth gains.” ” Fraud and Returns Increase Along with Sales In tandem with these spending increases both fraud and returns also saw gains.

Consumer 278

Consumer Returns Jewelry Promotions 278

Inside Retail

FEBRUARY 5, 2025

Indian retail conglomerate Reliance Retail has introduced an app in India to sell Sheins fashion products through a licensing agreement, marking the Chinese brand’s return after a five-year ban due to diplomatic tensions. According to Westphal, India’s fast fashion market features a diverse mix of international and local brands.

Returns 130

Returns Fast Fashion Fashion Consumer 130

Inside Retail

MARCH 9, 2025

The retail marketing landscape is more dynamic than ever, so understanding which trends are worth pursuing both from the consumers and the businesss perspective and which ones are just noise, will be critical to achieving growth in the year ahead. Here are three common themes that came to the fore.

Marketing 130

Marketing Advertising Outdoor Returns 130

Retail TouchPoints

DECEMBER 10, 2024

Dillards has been executing a highly successful strategic plan focused on improving operating margins, prudently managing capital expenditures and aggressively returning capital to stockholders, said James Mitarotonda, Chairman of Barington in a statement. Since fiscal year 2014, Macys has spent $9.7

Returns 292

Returns Planning Department Stores Management 292

Retail TouchPoints

NOVEMBER 13, 2024

The retailer is offering free returns on all Amazon Haul purchases over $3 within 15 days of delivery, and shoppers can drop off these returns at more than 8,000 drop-off locations, including Amazon Fresh, Whole Foods Market, UPS, Staples and Amazon Lockers.

Drop-Shipping 279

Drop-Shipping Checkout Shipping Returns 279

Retail TouchPoints

NOVEMBER 22, 2024

These networks enable targeted marketing, allowing retailers to deliver personalized offers that boost conversion rates. Additionally, retailers gain valuable insights into customer behavior, enabling effective marketing campaigns that attract new customers and re-engage lapsed ones.

Target Market 273

Target Market Marketing Marketing Spend Returns 273

Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. Retailers must reflect this diversity in their marketing. The ease of online shopping is partly driven by flexible return policies.

Returns 274

Returns Promotions Shopping Shipping 274

Inside Retail

JULY 4, 2024

Spanish fashion label Desigual is returning Down Under, partnering with The Iconic to launch its spring-summer collection. Desigual is known for its bright clothing and brave marketing techniques, such as offering free clothes to shoppers who arrive in their underwear. But the expansion never eventuated.

Returns 276

Returns Fashion Location Planning 276

Retail TouchPoints

JANUARY 1, 2025

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

Management 316

Management Returns Fulfillment Shipping 316

Retail TouchPoints

FEBRUARY 26, 2025

Marketing and Brand Impersonation Scams Brand imposters are a growing problem for major brands, but no brand is immune in the digital age. North American retail and ecommerce businesses now lose a total of $3 for every dollar of fraud they experience, and as mentioned earlier, most customers wont return to a site after a fraud experience.

Payment Services 232

Payment Services Returns Accounting Shipping 232

Inside Retail

MARCH 11, 2025

The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default.

Advertising 237

Advertising Marketing Consumer Returns 237

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. So of that, whats actually bracketing?

Returns 214

Returns Fulfillment Customer Experience Fashion 214

Retail Wire

APRIL 10, 2024

After the frenzy of "hype watches" in 2023, its new releases signal a return to normalcy in the luxury watch market. Rolex took a step back at the 2024 Watches and Wonders trade show in Geneva.

Returns 264

Returns Marketing ATS 264

Inside Retail

AUGUST 25, 2024

Adore Beauty enjoyed improved earnings in the last fiscal year, thanks to the record number of returning customers, accounting for 79 per cent of product sales. The company saw record 519,000 returning customers, up 5.8 million while revenue grew 7.4 per cent to $195.7

Returns 278

Returns Customer Retention Accounting Marketing 278

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Promotions 273

Promotions Apparel Returns Marketing 273

Inside Retail

MARCH 5, 2025

In a press release, Jean-Marc Bellaiche, Printemps Groupes chief executive officer, stated, “We think we can bring something unique, both to its engaged local consumer base and the strong tourist flows the city welcomes We plan to pioneer a new format of experiential retail in this fast-changing and demanding market.”

Retail Marketing 130

Retail Marketing Department Stores Marketing Markdowns 130

Retail TouchPoints

DECEMBER 27, 2023

Returns totaled $743 billion in 2023, amounting to 14.5% This means that for every $1 billion in sales, the average retailer incurred $145 million in merchandise returns. As is typically the case, online sales saw a higher return rate in 2023 at 17.6% As is typically the case, online sales saw a higher return rate in 2023 at 17.6%

Returns 284

Returns Accounting Shopping ATS 284

Retail TouchPoints

OCTOBER 31, 2024

We wanted to ensure our Roblox update would create strong reach and impressions for our target youth market,” the Clarks marketing team said in a statement to Retail TouchPoints. Clarks has seen “incredible success” on the platform, according to the brand’s marketing team, generating the following results: 16.2+

Accessories 274

Accessories Fashion Marketing Apparel 274

Inside Retail

MARCH 2, 2025

Ultra-fast fashion brands like Shein and Temu have leveraged advanced analytics and agile supply chains to dominate the market. The role of supply chain efficiency Supply chain efficiency has become crucial in todays market. Key benefits: Reduces shipping costs with fewer packages and reduced returns.

Fashion 237

Fashion Fast Fashion Fulfillment Returns 237

Retail TouchPoints

FEBRUARY 23, 2023

This new breed of individuals has become known as “influencers,” and as their measurable popularity and influence grew, brands quickly lined up to incorporate them into targeted marketing campaigns. This became known as influencer marketing. All of that, including managing returns, is done for them. Video has indeed evolved.

Marketing 358

Marketing Shopping Consumer Target Market 358

Retail TouchPoints

FEBRUARY 14, 2025

These insights also can support brands retail media strategies , which 53% of respondents added to their marketing and advertising mix over the past year. Partnering with a marketplace also means brands dont have to manage the returns process, which is another growing challenge. According to Emarketer , U.S. in 2024 to $52.3

Fulfillment 210

Fulfillment Shipping Advertising Management 210

Inside Retail

JANUARY 26, 2025

Kogan has returned to strong top-line growth in the fiscal first half, which was fuelled by solid holiday sales. A strategic decision to invest incremental profitability in marketing and promotional activity from November helped the company to achieve accelerated topline growth, the company elaborated. per cent increase year-on-year.

Net Profit 254

Net Profit Promotions Returns Marketing 254

Retail TouchPoints

JUNE 10, 2024

Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers.

Marketing 293

Marketing Accounting Customer Experience Point of Sale 293

Inside Retail

NOVEMBER 4, 2024

“Under his leadership Domino’s Pizza Enterprises Ltd grew from a Brisbane-based company to a truly global business – the market-leader in each of the markets the company has operated for more than three years in Europe and the Asia Pacific,” said Jack Cowin, chairman of Domino’s Pizza Enterprises.

Returns 261

Returns Marketing ATS 261

Retail TouchPoints

FEBRUARY 25, 2025

Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects. Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data.

Merchant Services 175

Merchant Services Payment Services Supply Chain Management Shipping 175

Retail TouchPoints

AUGUST 20, 2024

These factors have made it challenging for retailers to plan and execute effective marketing strategies. As a result, many retailers are adopting a more conservative approach to their marketing spend, focusing on efficiency and return on investment (ROI). Four of these strategies include: 1. Leveraging affiliate channels.

Marketing 258

Marketing Merchant Services Payment Services Advertising 258

Retail TouchPoints

NOVEMBER 1, 2024

A strong employer brand is an asset in the highly competitive retail job market, helping companies stand out and hire the best candidates. Creating Brand Advocates In the competitive retail job market, using employee stories as part of an employer brand is a powerful way to stand out.

Management 271

Management Marketing Promotions Returns 271

Retail Focus

DECEMBER 3, 2024

Experts from retail marketing consultancy Gekko have utilised their GWS Price Analysis Tool to do the heavy lifting, crunching the numbers to analyse average prices in categories including consumer electronic products and household goods, across major retailers, including AO, Argos, Currys, Harvey Norman, and John Lewis.

Consumer 261

Consumer Retailing Pricing Returns Promotions 261

Inside Retail

MAY 2, 2024

Apple’s quarterly revenue fell, but less than analysts had expected, and CEO Tim Cook said revenue growth would return in the current quarter. The results and guidance suggest the company may be regaining its footing in the smartphone market, despite stiff competition and regulatory challenges. billion, according to LSEG data.

Returns 258

Returns Marketing Planning ATS 258

Retail TouchPoints

JANUARY 24, 2025

As of December 29, 2023, all cosmetics marketed in the U.S. For retailers, sourcing only MoCRA-compliant products is essential, as non-compliance risks customer complaints and returns, inventory issues, negative media coverage and potential lawsuits. Some exemptions do apply. David Lennarzis President at RegistrarCorp.,

Consumer 292

Consumer Accounting Management Returns 292

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. Many loyalty programs are ineffective and their returns are unknown at best, and margin erosive at worst.

Marketing 290

Marketing Customer Retention Returns Planning 290