Retail TouchPoints

JUNE 27, 2024

Convenience store retailer Alimentation Couche-Tard will promote current COO Alex Miller to CEO and President, effective Sept. I have full faith that with our engaged people and culture and long-term strategic plan, we will continue our incredible growth trajectory as we take market share and create lasting value.”

Promotions 263

Promotions Planning Marketing ATS 263

Retail TouchPoints

APRIL 12, 2023

She scaled personalized customer marketing and worked closely with cross-functional partners to lead the development of marketing experiences more tailored to customers’ projects and personal preferences, launched a media measurement practice and changed the marketing team’s key metrics to deliver better enterprise, department and incremental sales.

Promotions 354

Promotions Marketing Management ATS 354

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Promotions 278

Promotions Apparel Returns Marketing 278

Retail TouchPoints

FEBRUARY 23, 2023

This new breed of individuals has become known as “influencers,” and as their measurable popularity and influence grew, brands quickly lined up to incorporate them into targeted marketing campaigns. This became known as influencer marketing. The most important criterion was the size of the influencer’s base of followers.

Marketing 358

Marketing Shopping Consumer Target Market 358

Retail TouchPoints

MARCH 12, 2024

Connecting the dots between problems in the world and our policy choices — be it high grocery prices or independent pharmacies being run out of the market — has been key. We have an enormously busy portfolio underway and a key through line is making sure that our economy and our markets are serving everybody.

Marketing 328

Marketing Consumer Promotions ATS 328

Inside Retail

SEPTEMBER 30, 2024

The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. can help with discovery by including promotional inserts with deliveries. What’s behind the growth?

Marketing 246

Marketing Beauty and Health Promotions Customer Retention 246

Retail TouchPoints

DECEMBER 11, 2023

Thanks to its versatility and appeal, video content lies at the core of most inbound marketing campaigns nowadays. From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. Where to even begin?

Marketing 306

Marketing Promotions Advertising Planning 306

Inside Retail

JUNE 30, 2024

The bad news was that company CFO Mat Friend admitted that Nike fell short of its plan, telling investors on its June 27 conference call: “We experienced meaningful shifts in consumer traffic in key markets – particularly in Greater China, where brick-and-mortar traffic declined as much as double-digits versus prior year.”

Marketing 246

Marketing Telecommunications Sporting Goods Promotions 246

Retail TouchPoints

JUNE 13, 2024

With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market. This shift represents more than just filling an empty space; it’s an opportunity for grocery stores to redefine and elevate how alcohol is marketed and sold.

Marketing 269

Marketing Grocer Consumer Promotions 269

Inside Retail

MARCH 3, 2024

Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less. The post Retention and loyalty – how to grow when the market is down appeared first on Inside Retail Australia.

Marketing 290

Marketing Customer Retention Returns Promotions 290

Inside Retail

NOVEMBER 28, 2023

Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.

Marketing 287

Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

JULY 15, 2024

Achieving this level of personalization and marketing effectiveness is difficult given the range of Fender’s channels and customer touch points. Evolving from Channel-Specific to Customer-First Marketing Fender has the advantage of being a well-known, respected and trusted brand; that itself is a powerful marketing lever.

Marketing 278

Marketing Consumer Wholesale Accessories 278

Retail TouchPoints

APRIL 30, 2024

We see vast potential in leveraging our unique market position and are committed to our customer in all her endeavors.” Our vision is a wardrobe that completely supports and reflects our customer’s multifaceted lifestyle rather than simply clearing out and discarding what no longer seems relevant.

Promotions 260

Promotions Apparel Marketing Consumer 260

Retail TouchPoints

MAY 16, 2024

retail healthcare clinics market is projected to increase from $2.79 Bespoke statement designs and calls to action also promote faster payments. My company is uniquely leveraging IVR technology in the pharmacy market by integrating prescription refill requests and status inquiries from customers with secure payment processing.

Payment Services 262

Payment Services Promotions Consumer Finance 262

Retail TouchPoints

JULY 19, 2024

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app.

Promotions 278

Promotions Fashion Accessories Social Commerce 278

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. But where does that leave your marketing strategies for the humble shop floor?

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

MAY 2, 2024

We’ve assembled a world-class team with the proper incentives and alignment that will execute the very clear go-to-market strategy around our three anchor brands.” New additions and promotions at Beyond include: Guncha Mehta joins as Chief Digital and Information Officer. in a statement.

Specialty Retailers 299

Specialty Retailers Promotions Marketing Retail Marketing 299

Retail TouchPoints

NOVEMBER 11, 2024

A number of local and independent grocers — including Bowman’s Market , Maurer’s Market IGA , Neiman’s Family Market , Queen’s Price Chopper and Soelbergs Market — are adopting Instacart ‘s AI-powered smart Caper Carts. At the end of their trip, customers check out directly from the cart.

Grocer 288

Grocer Wholesale Promotions Advertising 288

Inside Retail

MAY 31, 2023

Others are more novel, such as experiential retailing, retail greening, and collaborative marketing. While events and promotions can help drive foot traffic and increase sales, they do take a lot of time and effort so it’s important to get the planning and execution right. What will most appeal to the market you are pursuing?

Store Layout 334

Store Layout Promotions Customer Experience Marketing 334

Retail TouchPoints

DECEMBER 4, 2024

Odds are everyone has heard the foundational marketing concept of the 4Ps (product, promotion, price, placement) as the basic levers of driving growth. It can be used extremely effectively to amplify pricing and promotion, acting like a digital endcap. Retail media doesn’t just operate as advertising but as distribution.

Advertising 278

Advertising Promotions Marketing Returns 278

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. Today, marketing programs are more comprehensive and measurable than ever, inclusive of apps, social media accounts, finely tuned promotions, influencer collabs, gift cards and more.

Merchant Services 264

Merchant Services Promotions Consumer Marketing 264

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. In a market saturated with #AD, authenticity isn’t just a buzzword—it’s the key to success,” says Cristiano Winckler, Director of Digital Operations at Somebody Digital. The consequence for brands?

Promotions 246

Promotions Consumer Advertising Marketing 246

Retail Focus

DECEMBER 6, 2024

Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers. It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications.

Customer Experience 130

Customer Experience Marketing Customer Retention Promotions 130

Retail TouchPoints

DECEMBER 28, 2023

The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores.

Customer Experience 278

Customer Experience Promotions Store Operations Marketing 278

Inside Retail

MARCH 17, 2024

The Australian Competition and Consumer Commission (ACCC) has blocked a Bakers Delight plan to install a new product price tiering system for a range of promotional products in its new point-of-sale system. Bakers Delight’s new PoS system will not allow for product or price modification of discount promotions.

Planning 272

Planning Promotions Point of Sale Consumer 272

Retail TouchPoints

MARCH 8, 2024

where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Lidl also named Miguel Paradela as its new EVP of Purchasing and Chief Commercial Officer; Tod Seiling as VP of Fresh; and Michael Chao as Head of Marketing.

Supermarket 278

Supermarket Customer Experience Promotions Marketing 278

Retail TouchPoints

AUGUST 1, 2024

They used a computer – in the days before ubiquitous computing – to enter a McDonald’s promotion at huge scale, noting that the contest rules didn’t limit entries. ” McDonald’s also changed the entry language in future promotions. .” ” McDonald’s also changed the entry language in future promotions.

Promotions 249

Promotions Marketing Advertising Consumer 249

Retail TouchPoints

NOVEMBER 22, 2024

These networks enable targeted marketing, allowing retailers to deliver personalized offers that boost conversion rates. Additionally, retailers gain valuable insights into customer behavior, enabling effective marketing campaigns that attract new customers and re-engage lapsed ones.

Target Market 270

Target Market Marketing Spend Marketing Returns 270

Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network. Click here to access the latest news on all things retail media.

Location 278

Location Grocer Promotions Supermarket 278

Retail TouchPoints

JANUARY 6, 2023

Much of the pressure has come from inflation outpacing wage growth, and if that trend reverses (and the pace of inflation is already receding while the job market remains strong), shoppers may feel enough relief to increase their spending, whether by paying down debt or increasing consumption.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail Wire

FEBRUARY 21, 2024

This move aims to thwart the partners' plan of offering a bundled sports streaming package, which Fubo claims promotes illegal market manipulation and undermines its competitors. FuboTV, a sports streaming platform, has taken legal action to halt a collaborative effort by Disney's ESPN, Warner Bros. Discovery, and Fox.

Promotions 264

Promotions Planning Marketing 264

Retail TouchPoints

JULY 11, 2024

As a pioneer in ecommerce and the home to small businesses in more than 190 markets, Ebay understands the challenges small businesses encounter in securing fast, flexible and transparent financing,” said Avritti Khandurie Mittal, VP and General Manager of Global Payments and Financial Services at Ebay in a statement.

Advertising 277

Advertising Payment Services Finance Promotions 277

Inside Retail

AUGUST 14, 2024

Despite launching in select markets less than a year ago, in September 2023, TikTok Shop aims to grow its US e-commerce sales to US$17.5 Social commerce vs e-commerce The shareable short-form content app has taken e-commerce to new heights and accelerated what marketing experts refer to as social commerce.

Social Commerce 263

Social Commerce Promotions Shopping Marketing 263

Retail TouchPoints

OCTOBER 13, 2023

Brand marketing teams will now be able reach customers via Samsung Connected TVs, Direct Out-of-Home (OOH) advertising and now, in-store displays. Hy-Vee is implementing Samsung Ads to support its retail media strategy.

Advertising 302

Advertising Promotions Management Marketing 302

Retail TouchPoints

AUGUST 15, 2024

Retailers can instantly connect with a highly engaged, diverse audience that often extends far beyond their traditional target market. Now, businesses must begin to regard these virtual spaces as addressable commerce markets. But the hardest part is knowing how to press “start” on their initial entry into the market.

Promotions 262

Promotions Marketing Target Market Consumer 262

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods Promotions 324