Retail TouchPoints

MARCH 11, 2025

By offering participants a chance to win a fun prize through this type of consumer promotion, you can create excitement for your brand, attract new customers and keep existing consumers coming back for more. A sweepstakes is a type of consumer promotion that is based on chance, where every entrant has the same opportunity to win.

Promotions 246

Promotions Consumer Fulfillment Advertising 246

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. But where does that leave your marketing strategies for the humble shop floor?

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network. Click here to access the latest news on all things retail media.

Location 278

Location Grocer Promotions Advertising 278

Inside Retail

JANUARY 5, 2025

Two of the nations major employers, with a combined workforce of 320,000 staff and about a 66 per cent share of the grocery market, Woolworths and Coles endured a 2024 they would no doubt rather forget. Woolworths and Coles, Australias supermarket goliaths, have gone from Covid-19 heroes to cost-of-living villains in the last two years.

Consumer 246

Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

JANUARY 29, 2025

billion ) annually to counterfeiting, equating to approximately 5% of all clothing sales in that market. Look at the value of seized items that are picked up by customs its in the hundreds of millions of dollars in particular markets, so theres a real impact of taking steps to fight it, said Ferdinand in an interview with Retail TouchPoints.

Marketing 264

Marketing Promotions Consumer Apparel 264

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. In a market saturated with #AD, authenticity isn’t just a buzzword—it’s the key to success,” says Cristiano Winckler, Director of Digital Operations at Somebody Digital. The consequence for brands?

Promotions 246

Promotions Consumer Advertising Marketing 246

Retail Focus

DECEMBER 6, 2024

Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers. It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications.

Customer Experience 130

Customer Experience Marketing Customer Retention Promotions 130

Retail TouchPoints

OCTOBER 17, 2024

As retailers come to terms with the boundless potential of generative AI, Cognizant has identified three key areas where this technology will make the most significant and immediate impact: commerce, marketing and customer service. Farfetch uses a generative AI tool called Phrasee to improve its email marketing campaigns.

Customer Experience 308

Customer Experience Shopping Marketing Promotions 308

Inside Retail

MARCH 26, 2025

After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market. The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market.

Returns 264

Returns Fashion Consumer Marketing 264

Retail TouchPoints

NOVEMBER 22, 2024

These networks enable targeted marketing, allowing retailers to deliver personalized offers that boost conversion rates. Additionally, retailers gain valuable insights into customer behavior, enabling effective marketing campaigns that attract new customers and re-engage lapsed ones.

Target Market 277

Target Market Marketing Marketing Spend Returns 277

Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. Retailers must reflect this diversity in their marketing. Theyve grown up with devices in hand, and social media is their base of operations. But deals arent everything.

Returns 278

Returns Promotions Shopping Shipping 278

Retail TouchPoints

JANUARY 21, 2025

As todays brands undergo a marketing transformation, understanding and managing these emotional peaks and valleys is the key to delivering great experiences that foster lasting relationships. According to Netimperative , 85% of customers are not yet satisfied with their brands emotional marketing efforts.

Customer Experience 285

Customer Experience Checkout Marketing Management 285

Inside Retail

APRIL 14, 2025

According to a report by iResearch, the market size of micro-dramas in China last year reached US$6.85 The offbeat premise was a viral hit and a rare example of the F&B and home renovation sectors taking a narrative-forward marketing approach. But success requires a delicate balance between entertainment and promotion.

Retail Marketing 130

Retail Marketing Marketing Department Stores Advertising 130

Inside Retail

MARCH 10, 2025

Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. Insights from its acquisition of Royal Sporting House have also helped the company understand local market dynamics.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

OCTOBER 11, 2024

“This results in relentless demand for creating engaging content across an increasing number of marketing and ecommerce channels in this digital-first economy. As the holiday season approaches, these pressures on marketers and ecommerce teams will only intensify. It’s usable by everyday consumers, and that’s what makes it powerful.”

Management 278

Management Marketing Consumer Promotions 278

Retail TouchPoints

JANUARY 2, 2025

Also in line with expectations, consumers sought out value this year, reported Mastercard, with promotions driving sales throughout the season. Solid spending during this holiday season underscores the strength we observed from the consumer all year, supported by the healthy labor market and household wealth gains.”

Consumer 283

Consumer Returns Jewelry Promotions 283

Retail TouchPoints

OCTOBER 31, 2024

We wanted to ensure our Roblox update would create strong reach and impressions for our target youth market,” the Clarks marketing team said in a statement to Retail TouchPoints. Clarks has seen “incredible success” on the platform, according to the brand’s marketing team, generating the following results: 16.2+

Accessories 278

Accessories Fashion Marketing Apparel 278

Retail TouchPoints

NOVEMBER 4, 2024

But even now, with the platform’s existence more precarious than ever, it continues to expand its user base, cultural influence and status as a marketing and commerce powerhouse. Retail TouchPoints: What makes TikTok such a powerful platform, both for consumers and marketers? For more than two years the fate of TikTok in the U.S.

Advertising 298

Advertising Marketing Promotions Consumer 298

Inside Retail

OCTOBER 25, 2024

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. “If you know who someone is, you’ve got their details; that’s very powerful.”

Promotions 242

Promotions Marketing Customer Experience Advertising 242

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9. This presents a predicament for retailers.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Inside Retail

FEBRUARY 23, 2025

The company said its continued focus on pricing and promotion management helped expand gross margin to 82.4 It expects to open its first Zambia store in the coming week, marking its 50th market globally. The jewellery and accessories retailer’s profit grew 6.5 per cent to $56.9 million as revenue climbed 8.8 per cent to $405.9

Net Profit 255

Net Profit Accessories Promotions Marketing 255

Retail TouchPoints

NOVEMBER 29, 2024

Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. for every $1 spent on influencer marketing, one study found. She has a diverse background spanning marketing, partnerships and business development for both the tech and consumer industries.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Inside Retail

JANUARY 26, 2025

A strategic decision to invest incremental profitability in marketing and promotional activity from November helped the company to achieve accelerated topline growth, the company elaborated. In addition, Kogan launched the Mighty Ape Marketplace and enhanced the Primate loyalty program.

Net Profit 254

Net Profit Promotions Returns Marketing 254

Retail TouchPoints

JANUARY 22, 2025

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Every market is unique, often subject to its own regulations, availability of materials as well as supply chain and logistical quirks.

Payment Services 279

Payment Services Point of Sale Shipping Marketing 279

Inside Retail

FEBRUARY 10, 2025

However, Yum Chinas emphasis on value-driven promotions and digital integration has enabled it to capture demand even as discretionary spending tightens. Ding noted that China is still a very big market. And our market share, relatively speaking, is still very small, even though we are the biggest player in the market.

Marketing 130

Marketing Location Promotions Planning 130

Inside Retail

DECEMBER 4, 2024

High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? In translating its latest collection into Bitmoji avatars, Valentino promotes individual expression and fosters an ever more global community through the brand’s most iconic motifs.”

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

NOVEMBER 1, 2024

A strong employer brand is an asset in the highly competitive retail job market, helping companies stand out and hire the best candidates. Creating Brand Advocates In the competitive retail job market, using employee stories as part of an employer brand is a powerful way to stand out.

Management 276

Management Marketing Promotions Returns 276

Retail TouchPoints

NOVEMBER 7, 2024

Premium features of Storefront Pro include: Customizable ecommerce storefront design with flexible merchandising layouts across digital surfaces; Native inspirational tools including weekly ad, recipes and shoppable content pages; Enhanced product discovery through advanced search and filtering; AI-powered personalized product recommendations and substitutions; (..)

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

MARCH 12, 2025

Adjustments to the companys selection of national brands and promotional strategy also are underway. We’re in the process of reversing some of these exclusions to simplify the experience and allow our customers to shop with our promotional coupons more consistently.

Store Layout 267

Store Layout Promotions Jewelry Department Stores 267

Retail TouchPoints

NOVEMBER 26, 2024

However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions. He began his career as an airline frequent flyer program manager, among other marketing, alliance and revenue optimization roles.

Consumer 290

Consumer Customer Experience Marketing Promotions 290

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Former JCPenney CEO Marc Rosen has been named CEO of Catalyst Brands, with three brand CEOs overseeing the new companys portfolio reporting to him.

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Retail TouchPoints

JANUARY 2, 2025

Those prioritizing immediacy risk pricing themselves out of the market, alienating price-conscious consumers in the process, while those focusing solely on affordability may struggle to differentiate themselves in a crowded marketplace dominated by DTC giants. Conversely, retailers that choose to pick a side face their own set of hurdles.

Consumer 289

Consumer Shipping Shopping Marketing 289

Retail Gazette

MARCH 4, 2025

Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% Asda’s weak performance contrasts discounter rivals Aldi and Lidl, both of which gained ground during the period in both sales and market share terms. during the period, which helped to bump its market share up 0.1

Marketing 98

Marketing Grocer Supermarket Returns 98

Retail TouchPoints

DECEMBER 17, 2024

Some ecommerce companies combine inventory and search functionality to optimize promotions and upselling. Using this data, you can offer dynamic promotions based on stock levels; for example, you can run discounts on overstocked items or promote last call messages that spur customers to buy items they might otherwise overlook.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Promotions 260

Retail TouchPoints

JANUARY 9, 2025

Such platforms may not have the brand protection and anti-counterfeiting infrastructures of more established platforms such as Amazon, making the presence of dupes both more likely and harder to track down and take off the market. Influencers can amplify this problem by promoting products that may or may not be the genuine article.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Inside Retail

OCTOBER 13, 2024

It has been seven years since Amazon acquired the American grocery chain Whole Foods Market, but from its perspective, it is still only scratching the surface of the grocery sector. However, with just 500 physical stores in the US, Whole Foods Market isn’t ready to rival the likes of Walmart, with 4606 US locations, just yet.

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Planning Supermarket Fulfillment Shopping 245