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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% This means the demand for flexible payment solutions has surged.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.

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UK small businesses squeezed by shrinking sales and unapproved debt

365 Retail

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Only small businesses operating in the information, media and telecommunications sector (+9.6% percent y/y. days to 30.4

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Two in three Brits are also happy to receive marketing messages from businesses. When businesses extend their methods of communication beyond the norm (i.e.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

CapitaLand (in long form: CapitaLand Integrated Commercial Trust, CICT) is Singapore’s largest real estate investment trust (REIT), listed on the Singapore Exchange and a key player in the island state’s market. It operates retail properties, mixed-use projects and office buildings. It has 26 properties in all. per cent year-on-year.

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Massachusetts High Court Rules “ABC” Test Is Inapplicable To Joint Employer Status

Hunton Andrews Kurth

In a major win for retailers operating in the commonwealth of Massachusetts, the Massachusetts highest court determined, among other things, that the so-called ABC independent contractor test is not the correct metric to determine join employer status. Credico (USA) LLC., shall be considered to be an employee.