Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

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Retail TouchPoints

JANUARY 12, 2024

Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. According to research from Accenture , social commerce is expected to outpace traditional ecommerce, growing 3X faster and reaching an impressive $2.9

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Inside Retail

JANUARY 16, 2022

Covid-19 changed the way we purchase products and services. During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce.

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Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

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Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

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Merchant Services Payment Services Social Commerce Shopping 262

Retail TouchPoints

SEPTEMBER 12, 2023

Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. Digital Service (USDS). in November 2022.

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Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

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Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

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Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Merchant Services Social Commerce Checkout Payment Services 256

Independent Retailer

FEBRUARY 15, 2022

by PingPong Payments. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

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Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce.

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Payment Services Fulfillment Consumer Store Operations 286

Retail TouchPoints

JUNE 17, 2022

Pinners) are auto enthusiasts and 18 million Pinners have at one time or another been in the market for a new vehicle. Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce.

Merchant Services 282

Merchant Services Social Commerce Advertising Payment Services 282

Retail TouchPoints

APRIL 18, 2023

And of course, building trust throughout the payment process is also incredibly important. We’re passionate about improving access to secure payments technology for all retailers. 2 Google Internal Data 3 Google commissioned Ipsos Consumer Continuous, US, ~n=1000 online consumers 18+ per market. Oct 6-10, 2022.

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Merchant Services Payment Services Social Commerce Returns 249

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Julie has been instrumental in that process, and we’re looking forward to working with her as a trusted advisor going forward.”

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Retail TouchPoints

JUNE 30, 2020

Influencer marketing has emerged as a powerful method for building brand awareness, trust and overall reputation. And today, with consumers spending more time scrolling through visual social networks like Instagram to discover new trends, brands and products, influencers have the potential to affect more retail sales than ever before.

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Marketing Payment Services Apparel Fashion 158

Inside Retail

OCTOBER 5, 2022

A super app, or what Musk refers to as an “everything app,” has been described as the Swiss army knife of mobile apps, offering a suite of services for users such as messaging, social networking, peer-to-peer payments and e-commerce shopping. Have other US tech companies tried this?

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Payment Services Accounting Planning Shopping 241

Retail TouchPoints

JANUARY 10, 2023

In addition, excess inventory can also tie up capital that could be used for other purposes, such as investing in marketing or other growth initiatives. Sellers are also setting up independent stores on platforms that can help automate the selling process and enable sellers to connect their stores to a broader range of marketing channels.

Payment Services 244

Payment Services Drop-Shipping Fulfillment Shipping 244

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Retail TouchPoints

OCTOBER 10, 2023

That’s due to the growing complexity of how traffic gets routed to mobile apps, whether that’s via social commerce, affiliate links, influencer content, CRM marketing or some other means. To truly prepare for a strong Q4, mobile deep linking needs to be a core part of brands’ mobile commerce strategies.

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Payment Services Social Commerce Accounting Customer Experience 235

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

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Inside Retail

APRIL 4, 2024

It’s the latest signal that a major opportunity is coming for retailers, reinforcing estimates that the cross-border e-commerce market will reach US$7.9 Another factor that can trigger mass cart abandonments is a lack of payment options. Within social media, influencers are more influential than ever. trillion by 2030.

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Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 17 from 1:20 to 2:10 p.m. 16 from 12 to 12:30 p.m. Striking while the Buy Now, Pay Later iron is hot.

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Merchant Services Payment Services Consumer Beauty and Health 300

Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. Will Luxury’s Biggest Market Rebound?

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Payment Services Consumer Marketing Fast Fashion 278

Retail TouchPoints

JUNE 29, 2022

At Google, Ready oversaw the vision, strategy and delivery of that company’s commerce products as President of Commerce, Payments and Next Billion Users. He is a builder who deeply understands commerce and payments. Bill is a great leader for this transition. I’m confident he’s going to be an outstanding CEO.”.

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Retail TouchPoints

JULY 30, 2021

products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. The China market is very different than the U.S. of all social commerce sales this year.

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Merchant Services Accounting Social Commerce Payment Services 273

Inside Retail

NOVEMBER 29, 2021

Meituan, for example, which has over 600 million users and is valued at US$100 billion, provides almost every type of lifestyle service and entertainment. Social commerce. Consumers outside China can expect shopping in digital ways to become more fun, social and accessible. Merging online and offline.

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Retail TouchPoints

JANUARY 4, 2024

In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. of online orders (among retailers offering the service) and peaking on Dec. 22 and 23, when it drove 36.8%

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Payment Services Apparel Consumer Shopping 251

Retail TouchPoints

MAY 8, 2023

pullback in online spending contributed to a 2% year-over-year drop globally, although growth rates remained higher in smaller markets like the Middle East and Africa, at 21% , and in Latin America, which saw 7% growth. “If And how are you giving them a value-added product or service for being loyal to you?

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Retail TouchPoints

NOVEMBER 8, 2024

And with such a vast target audience that spans 14 to 65 years old , the ShopSimon team needs to “nail that person down,” according to Kelly Cahill, VP of Marketing for ShopSimon. Another way ShopSimon creates a more personal and streamlined experience is offering different payment options. “A

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

Checkout 185

Checkout Merchant Services Payment Services Customer Experience 185

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. During Covid, mobile payments actually grew and they are as much about the store as online. WeChat and chat.

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Payment Services Fulfillment Specialty Retailers Consumer 113

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods.

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Retail TouchPoints

DECEMBER 2, 2020

These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino.

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Social Commerce Checkout Payment Services Consumer 193

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape. In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations.

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Retail Trends Payment Services Social Commerce Supply Chain Management 97

I Vend

JANUARY 20, 2021

Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server. Cloud POS Market size exceeded USD 1.5 It makes the entire process a lot simpler, making it easier to setup and manage for retailers.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Inside Retail

APRIL 7, 2021

They’re having to operate in a new way with new infrastructure that they don’t yet have, and it’s woefully inefficient in the first iteration, so the costs suddenly expand. “On What happens in businesses under cost pressure is the CFO and other members of the operational team go hard on the new costs.

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