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Digital Is Turning Retail Into An On-Demand Model

Retail TouchPoints

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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2023: Ring in Retail Profits by Stopping Automated Threats

Retail TouchPoints

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. ATO attacks cost retailers millions of dollars each year. Because of this, it’s shockingly expensive to process all of this fake traffic.

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How customer loyalty helped Myer bounce back

Inside Retail

After a rollercoaster six months of lockdowns, Christmas and Omicron, department store Myer yesterday delivered a strong half year result with net profit up 55 per cent and its first dividend payment since FY17. We know the program is a highly valuable differentiator in the market.”. Loyalty is king.

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Ollie’s Elevates Loyalty Strategy with its Branded Credit Card

Retail TouchPoints

Ollies offers close-out merchandise from the worlds most reputable brands at 70% off retail price. The process launched in August 2024, and in early October, the company took a brief hiatus to regroup and see how the first phase of the launch went so we could come back and launch another group of stores, Kuypers said.

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British Home Improvement Retailer MKM Lays the Foundation for Future Success with New Composable Website

Retail TouchPoints

A National Business Operating Locally MKM operates 125 branch locations across England, Scotland and Wales, each with its own inventory and pricing. Additionally, MKM operates as a franchise model of sorts, with the branch managers each having a share of their business. And that’s just the beginning.

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You Can’t Spell Retail Without AI

Retail TouchPoints

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI.

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‘More is more’: Q&A with Camilla CEO, Jane McNally

Inside Retail

The original designs Camilla put to the market were, and actually still are, one size, and those silk garments can be tied or styled to suit everyone from a size 8 to 28. Some of our prints sell in the second-hand market for higher than the original retail price, so customers are making an investment.

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