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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

They extend to things like livestreams, shoppable content and payment links within Instagram Reels, stories, TikTok videos or Pinterest Pins. Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop.

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Amazon Service Refinements: New ‘Low-Cost’ Store, Prime Fuel Discount, Ending of ‘Today’ Delivery Service

Retail TouchPoints

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation.

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AliExpress Opens to U.S. Sellers as it Preps for 11.11 Singles Day

Retail TouchPoints

-based merchants via AliExpressDirect, offering 0% commissions and $0 onboarding costs as part of a special introductory offer. The China-based marketplace also will provide marketing, business and customer service support, including handling buyer inquiries and after-sales disputes, free of charge.

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed. Image courtesy Amazon) Pick a retailer and they likely already have an AI shopping assistant, or are working on one. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn.

Shopping 289
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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

that, together, process millions of returns every month. Happy Returns is about 10 years old, and we’ve seen a real evolution of how merchants think about returns, particularly as younger consumers [account for] a higher share of overall spend , said Fehr in a session at the NRF Big Show. That mindset is changing.

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The strategic moves Chemist Warehouse is making while it waits to close Sigma

Inside Retail

billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships. Changing the payment game Chemist Warehouse announced that it is introducing a QR code payments system to both its online marketplace and 600 stores nationwide.

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Banner Black Friday Sales Bode Well for Holiday Season

Retail TouchPoints

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Our real-time insights show that consumers are comfortably in the gift-giving spirit as price reductions and deals occur across sectors, supporting budgets for holiday shopping.” billion online, up 10.2%