Retail TouchPoints

SEPTEMBER 19, 2023

This research found that nearly 70% of ecommerce customers start with a site’s search bar when they’re shopping, which means that how search performs is the first impression many shoppers have of a brand’s website. Search friction on one site can complicate the customer’s overall shopping experience as well.

Customer Experience 287

Customer Experience Checkout Marketing Spend Consumer 287

365 Retail

JUNE 22, 2023

Half (50%) of those polled said they would like to receive highly curated, personalised advertisements and brand communications from the retailers they already shop with, rising to 65% of Gen Z and 62% of Millennials.

Consumer 96

Consumer Advertising Marketing Spend Returns 96

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. It was all about boosting in-store shopping. per cent year-on-year,” he told Inside Retail. billion by 2026 from just US$481 million in 2022.

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Inside Retail

FEBRUARY 29, 2024

In today’s complex retail landscape, chief marketing officers (CMOs) find themselves in a perpetual balancing act. You need to drive growth, deliver compelling customer experiences, and demonstrate a tangible return on investment from your marketing initiatives.

Marketing 130

Marketing Returns Customer Experience Planning 130

Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. Personalize Your Back-to-School Marketing.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Reducing shopping and shipping friction.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Retail TouchPoints

FEBRUARY 3, 2021

Clearly, foot traffic to retail shops, restaurants and offline venues across the country remains down quite significantly. It is clear from the data, however, that a big proportion of the population is still massively concerned about offline shopping during this period.

Advertising 246

Advertising Marketing Spend Consumer Shopping 246

Inside Retail

JULY 21, 2021

Snap Inc is positioning itself as a platform for AR shopping with the recent acquisition of Vertebrae , a tech business that creates 3D models of products for customers to interact with. Once they had tried the sneakers, Snapchatters could then go straight to the product page and make a purchase via the “shop now” button.

Returns 147

Returns Consumer Customer Experience Marketing Spend 147

Inside Retail

AUGUST 28, 2023

Cashback programs are more effective than reward points in shaping certain shopping behaviours, according to new research conducted by cashback platform Cashrewards in partnership with Inside Retail. The report demonstrates how engaging with special offers plays a crucial role in establishing lasting brand loyalty.

Promotions 130

Promotions Marketing Spend Consumer Marketing 130

Retail TouchPoints

SEPTEMBER 30, 2022

Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. Many organizations will cut marketing spend in a bid to preserve margins.

Marketing 298

Marketing Promotions Advertising Comparison Shopping 298

Inside Retail

JULY 21, 2021

Unlike traditional digital marketing channels, brands don’t pay Cashrewards for eyeballs or impressions – they only pay the platform when a transaction takes place, and because Cashrewards members are high-value shoppers, it is generally at a higher average value. . “We So far, Cashrewards has generated $2.5

Beauty and Health 130

Beauty and Health Advertising Returns Department Stores 130

365 Retail

MAY 31, 2023

Half (50%) of those polled said they would like to receive highly curated, personalised advertisements and brand communications from the retailers they already shop with, rising to 65% of Gen Z and 62% of Millennials.

Consumer 52

Consumer Advertising Marketing Spend Returns 52

Inside Retail

AUGUST 13, 2023

Early adaptations of digital signage were often very much about replacing print to get a return on investment, with Lotteries Corporation, a great example. When Entwined first took over the account, the company had five games in the market and was shipping printed material to 4000 sites three times a week.

Point of Sale 130

Point of Sale Promotions Returns Accounting 130

Inside Retail

JUNE 27, 2021

For retailers with stores and offices in Greater Sydney, the Blue Mountains, Wollongong and the Central Coast of New South Wales, the two-week lockdown announced on Saturday has meant a return to stockpiling behaviour, remote working and potential supply chain disruptions. A lot of people pulled back media spend,” Makejev told Inside Retail.

Drop-Shipping 200

Drop-Shipping Boutique Promotions Returns 200

Retail TouchPoints

MARCH 5, 2021

Key to our strategy is being consumer obsessed — building a direct relationship with our consumers, meeting them where they are shopping and engaging today, and pushing beyond to meet their evolving preferences well into the future,” said Bill Newlands, President and CEO of Constellation Brands in a statement announcing the acquisition.

Wholesale 261

Wholesale Consumer Marketing Fashion 261

Retail TouchPoints

APRIL 2, 2021

They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. Rewards include shopping bonuses and entries for shopping spree sweepstakes. Imagine how effective your marketing spend is if you’re confident in the channels your customers are using?

Customer Experience 158

Customer Experience Specialty Retailers Marketing Spend Management 158

Mass Relators

JULY 15, 2024

NEW YORK — Back-to-School spending for K-12 students is expected to remain flat at $586 per student, according to a report from Deloitte. As parents weigh prices, they plan to make room for both necessities and a few indulgences, representing an opportunity for retailers to take some anxiety out of the shopping season. billion and $7.4

Planning 52

Planning Merchant Services Social Commerce Accounting 52

Retail TouchPoints

JUNE 5, 2020

As consumers remove in-store shopping from their path to purchase, retailers need to shift in-store marketing efforts to online strategies. Prioritizing performance-focused marketing initiatives such as affiliate programs can help ensure profitability.

Marketing 182

Marketing Payment Services Promotions Consumer 182

Indigo 9 Digital

NOVEMBER 16, 2023

With companies like Shopify it has never been easier to set up shop online. Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? That is significantly higher than what companies typically spend on sales and marketing. of revenue.

Consumer 98

Consumer Returns Advertising Marketing 98

I Vend

SEPTEMBER 16, 2022

Retail data analytics can help retail businesses find innovative ways to make operational efficiencies, strengthen customer relationships and loyalty and deliver an outstanding shopping experience. How to personalise promotion types – based on shopper profiles. When prices need to be adjusted – in real time.

Promotions 98

Promotions Customer Experience Marketing Spend Marketing 98

Mike Anthony

MAY 4, 2021

And that means that we’re not only not maximizing the opportunity, we’re also wasting our marketing investment. Because marketing spend only delivers a return when a shopper actually buys! Easy to shop? Building a cohesive shopper marketing mix is much more likely to deliver the desired change in shopping behavior.

Consumer 130

Consumer Marketing Marketing Spend Returns 130

Mike Anthony

MAY 4, 2021

And that means that we’re not only not maximizing the opportunity, we’re also wasting our marketing investment. Because marketing spend only delivers a return when a shopper actually buys! Easy to shop? Building a cohesive shopper marketing mix is much more likely to deliver the desired change in shopping behavior.

Consumer 130

Consumer Marketing Marketing Spend Returns 130

Retail TouchPoints

APRIL 13, 2021

that’s why marketing teams are allocating more of their spend towards them. research found that 74% of marketers spend one-third or more of their budgets on social advertising. No matter how customers choose to shop, informed associates will be a key part of this process. Listen to the session on demand.

Consumer 174

Consumer Payment Services Fulfillment Advertising 174

Indigo 9 Digital

FEBRUARY 13, 2023

Wayfair’s customers who shop infrequently put pressure on marketing spend. Having customers that shop with you on a frequent basis means you don’t have to spend as much time enticing them to come back. How do you get customers to return to you on a frequent basis so that you can lower your marketing costs?

Home Furnishings 98

Home Furnishings Advertising Marketing Marketing Spend 98

Retalon

AUGUST 22, 2023

GMROI – Gross Margin Return on Inventory Investment Definition GMROI measures how efficient and profitable you are at turning your inventory into gross profit. It provides insight into which products generate the highest return on investment. Shoot for positive return on CAC by having CLV exceed the costs.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41

Retail Assist

MAY 17, 2021

Last week I made the most of retail and outdoor hospitality reopening, took a day off and hit the shops on Leeds high street. In visiting the shops, we saw that there were the usual queues outside Zara and Primark, we also paid a visit to one of our clients, Harvey Nichols. How was this different (or not) to pre-pandemic?

Customer Experience 52

Customer Experience Outdoor Returns Marketing Spend 52

I Vend

SEPTEMBER 16, 2022

Retail data analytics can help retail businesses find innovative ways to make operational efficiencies, strengthen customer relationships and loyalty and deliver an outstanding shopping experience.

Promotions 52

Promotions Customer Experience Marketing Spend Marketing 52

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Virtual shopping. Again, Nordstrom with their new Nordstrom Live virtual shopping experiences.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. The retail market size is continuously growing. Shopping Statistics.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail Gazette

APRIL 19, 2024

Dunkerton himself is a product man and when he returned to the business in 2019 – after quitting over how the business was being run – his big focus was to improve its style credentials. He also says that Superdry has not been at “the leading edge of fashion trends” for some time.

Planning 69

Planning Fashion Marketing Marketing Spend 69

Retail Geek

NOVEMBER 20, 2023

I guess scalable already is Shop and Shop. So our showrooms right now in shopping malls, they’re only like 800 square feet. So we’re innovating on product, we’re innovating on go to market, shop and shop.

Dead-Stock 64

Dead-Stock Consumer Shopping Marketing 64

Retail TouchPoints

JULY 30, 2021

end up adding an item to the shopping cart, and a paltry 2.27% convert. They need to have a singular focus on improving CX to drive a better return on marketing spend by generating more successful outcomes. Despite the efforts toward driving more visitors to their sites, the global averages show that 43.8%

Marketing 279

Marketing Customer Experience Marketing Spend Returns 279

Retail Geek

AUGUST 1, 2022

But but I you know caveat that with they’re not super exciting just because of the math that causes them to be artificial intelligence their super exciting because they help people find more stuff to buy and have more successful shopping trips. Problems that the others are facing so that’s. [42:10]

Merchant Services 52

Merchant Services Consumer ATS Apparel 52

Small Biz Trends

JUNE 30, 2023

Affiliate marketers: Affiliates often have their own audience that they reach through content, SEO, email, and social media activity. Bloggers, active social media influencers, specialty content sites, personal website owners, product review websites, shopping sites, and podcasters are all some examples. billion U.S.

Merchant Services 19

Merchant Services Marketing Payment Services Promotions 19