Retail Focus

FEBRUARY 4, 2025

For example, when you shop online at Amazon or ASOS, you’ll notice that the recommendations are specific to your browsing and buying behaviour. This reduces overstocking and the need for massive markdowns. Personalised Recommendations One of the most visible applications of AI in retail is personalised product recommendations.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Inside Retail

APRIL 1, 2025

We sat down with leading retail finance experts from The Reject Shop, Forever New, Taking Shape and Vinomofo to find out. Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

NOVEMBER 7, 2023

Making it Easier to ‘Shop Deals’ New Deals Experience on Google Search (Image courtesy Google) Users can now access the Google deals destination in Search by searching the term: “shop deals.” Shoppers interested in a specific category also can add that to the search term to get more specific results, for example, “shop sneaker deals.”

Markdowns 259

Markdowns Promotions Apparel Shopping 259

Wiser

AUGUST 15, 2017

In a perfect retail world, markdowns wouldn’t be necessary and every item would sell at full price within weeks of being in store. This is where markdowns come in handy, as the demand for a product diminishes, sales can encourage shoppers to purchase an item they wouldn’t have considered buying at full price. Plan Markdowns in Advance.

Markdowns 90

Markdowns Promotions Planning Shipping 90

Retail TouchPoints

APRIL 26, 2022

The technology also is expected to help reduce waste and lead to fewer markdowns. For customers, it doesn’t matter whether they buy something in their own shop or in a franchise,” said Manuel De la Maza, CEO of Charanga in a statement. For them, Charanga is one, and that is how it should be.

Markdowns 246

Markdowns Shipping Location Shopping 246

Retail TouchPoints

AUGUST 19, 2021

In fact, 58% said school would be a bigger deal this year and 56% said they are more excited about shopping for back-to-school items this year. With this data in mind, and the large majority of kids going back to in-person learning, I don’t think [the Delta variant] will impact back-to-school shopping.” and how long will it last?

ATS 299

ATS Markdowns Consumer Social Commerce 299

Inside Retail

JUNE 1, 2021

A new online shopping site is set to launch in Australia this month that aims to update the traditional outlet mall experience for a Gen Z and millennial audience. In contrast, TheDOM.com plans to provide an “inspirational” and “elevated” shopping experience through its site design and tone of voice.

Consumer 246

Consumer Markdowns Planning Shopping 246

Retail TouchPoints

NOVEMBER 29, 2022

This also improves the customer experience through expanded fulfillment options and a seamless omnichannel shopping experience powered by technology,” Ellison added. This helps us to not only capture sales, but also mitigates markdown risk because we avoid stranding product unnecessarily in our stores.

Fulfillment 302

Fulfillment Markdowns Store Operations Customer Experience 302

Retail Focus

JUNE 3, 2021

But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift. Even post-pandemic, only 49% anticipate they will often or always shop in-store.

Markdowns 200

Markdowns Promotions Shopping Planning 200

Inside Retail

JULY 6, 2023

Local customers can see what is on sale in their neighbourhood supermarkets and actively participate in reducing waste in their community “Typically, retailers have to rely on shoppers sporadically finding a markdown in store while preoccupied with their shopping.

Grocer 264

Grocer Consumer Markdowns Supermarket 264

Wiser

AUGUST 24, 2017

They are also a way to ensure markdowns and promotions are effective. The last thing you want to do is condition your consumers to only shop during sales. If your markdown and sale patterns become obvious to your consumer, they will wait for those markdowns and hold off on shopping until a promotion rolls around.

Markdowns 180

Markdowns Marketing Drop-Shipping Promotions 180

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? The answer appears to be the former. In August 2021, online prices were up 3.1%

Consumer 262

Consumer Home Furnishings Apparel Markdowns 262

Retail TouchPoints

NOVEMBER 25, 2020

This customer-level profit insight can inform every business decision, from where to acquire the highest value customers to how best to serve them in a retail store and at the residential doorstep. ”.

Markdowns 251

Markdowns Fulfillment Shipping Marketing Spend 251

Retail TouchPoints

OCTOBER 15, 2021

There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment. Challenge 3: Pricing.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail Focus

FEBRUARY 27, 2024

Original research of over 1,000 UK shoppers by Retail Insight revealed that almost two-thirds (65%) agreed that supermarkets removing best-before dates will help reduce food waste, and 84% think retailers should still offer markdowns on fresh food that is past its best.

Markdowns 147

Markdowns Supermarket Grocer Store Operations 147

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. Automated checkout experiences: Retailers such as Apple are pioneering checkout-free shopping.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Inside Retail

MARCH 5, 2025

Approximately one-third of the space will be dedicated to food and beverage offerings curated by Gregory Gourdet, a three-time James Beard Award winner, including an all-day cafe, a Parisian-inspired raw bar and a French wine shop. Unlike its other locations, the Printemps New York store will not have shop-in-shops.

Retail Marketing 130

Retail Marketing Department Stores Marketing Markdowns 130

Inside Retail

AUGUST 17, 2021

With 11 lockdowns over the course of the financial year, Coles chief executive Steven Cain said shopping behaviours were starting to normalise to pre-Covid levels in the fourth quarter, before the latest round of lockdowns hit. “Of all three divisions, supermarkets demonstrated slightly subdued sales increases, up only 2.6 per cent on 2020.

Net Profit 246

Net Profit Supermarket Markdowns Checkout 246

Retail TouchPoints

MAY 30, 2023

This was attributed to increased markdowns at Journeys offsetting an otherwise normalized promotional environment, which led to improved margins at the other businesses. They enjoy the convenience of shopping closer to home, combined with some of the omnichannel services that we can offer like curbside pickup. in Q1 2023.

Location 243

Location Markdowns Accounting Promotions 243

Inside Retail

JANUARY 19, 2022

Burberry’s focus on full-price sales data is intended to overshadow the 3-per-cent decline in overall same-store sales as the company pursues a strategy of exiting markdowns. Burberry’s digital capabilities also drive its relevance and appeal.

Markdowns 246

Markdowns Shopping ATS 246

Retail TouchPoints

NOVEMBER 8, 2022

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Below are some considerations to prepare for the peak shopping season and the post-holiday return influx.

Returns 306

Returns Markdowns Inventory Management Customer Experience 306

Retail Wire

MAY 17, 2021

Burberry is looking to accomplish the feat by focusing on high-demand categories, unveiling a new store concept and addressing the consumer desire for omnichannel shopping and fulfillment. Burberry and Dillard’s are both focused on driving full price sales of new merchandise in their full line stores.

Markdowns 100

Markdowns Fulfillment Consumer Shopping 100

Retail Adventures

DECEMBER 1, 2024

If Rich gives Georganne a gift from your store she may like it, but it probably won’t bring her in to shop. Try to save the sale by politely encouraging an exchange first: “I will be happy to hold your item here at the cashwrap while you shop.” MASTER MARKDOWNS Plan now for your post-holiday markdowns. Know what else?

Markdowns 52

Markdowns Cross Merchandising Returns Checkout 52

Retail TouchPoints

FEBRUARY 15, 2023

So it could be markdown optimization or customer analytics or supply chain or assortment and merchandising — there are a lot of use cases that retailers tend to need. Current customer Albertsons Cos.

Merchant Services 290

Merchant Services Markdowns Store Operations Planning 290

Retail TouchPoints

OCTOBER 22, 2020

Their mood going into the holiday season predominantly will be focused on pandemic-induced experiences, such as family baking projects, and home-made craft gifts in place of lavish present shopping this year. On the other hand, shoppers who are staying close to home, by choice or to comply with restrictions, have limited spending options.

Promotions 271

Promotions Markdowns Returns Shopping 271

Retail TouchPoints

APRIL 6, 2022

An item’s popularity or novelty can be communicated via badges that read “best seller,” “newly added,” or even “new markdown.” A similar sense of urgency can be conveyed with simple text indicating how many people are currently viewing an item or have it in their shopping cart.

Checkout 299

Checkout Markdowns Apparel Promotions 299

VMS

NOVEMBER 14, 2022

In recent months, many retailers have turned to markdowns and other measures to get rid of product that customers weren’t buying. Among the indicators pointing to that glut: By the second quarter of 2022, retail inventories were up 31 percent over the same time last year, an S&P Capital IQ and FTI Consulting analysis found.

Markdowns 95

Markdowns Shopping 95

Wiser

OCTOBER 12, 2021

Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. Examples of TPRs include the standard dollars-off markdown, limited-time coupons, contests, rebates, and more.

Markdowns 147

Markdowns Promotions Consumer Planning 147

Retail TouchPoints

AUGUST 19, 2024

Discounts of 60% or more can be problematic unless they are at the very end of your markdown season, as customers start to perceive them as artificial and question if your prices mean anything at all. A 40% discount requires careful storytelling to avoid diluting the brand image, such as framing it as a birthday sale.

Consumer 306

Consumer Markdowns Promotions Advertising 306

Retail Adventures

SEPTEMBER 28, 2020

Here are even more easy ways to save money during the pandemic and beyond: Shop when the entire store is on sale: These days it’s crazy to pay full price when so many stores are running sales. Shop out of season: Right now retailers are hung with product they couldn’t sell because their stores were closed due to COVID-19.

Shopping 90

Shopping Markdowns Consumer Promotions 90

Retail TouchPoints

JANUARY 3, 2023

This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. They set up identical online shops on spoofed domains and launch paid search ads to sell discounted counterfeit goods. Bad Bots are Siphoning Profits. To make matters worse, these sites often contain malware, causing even more damage.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail Adventures

AUGUST 20, 2024

Mystery shopping your competition is a crucial strategy for staying ahead of what’s happening in your marketplace. Here's a step-by-step guide on how to conduct effective mystery shopping: 1. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10.

Shopping 91

Shopping Merchant Services Visual Merchandising Markdowns 91

Retail TouchPoints

SEPTEMBER 8, 2023

Additionally, you can configure different promise speeds for different categories, as well as determine where the promise is displayed, such as on the product detail page or in the shopping cart. Ecommerce merchant teams invest significant time in analyzing factors such as free shipping thresholds, promotions, pricing and markdowns.

Merchant Services 258

Merchant Services Shipping Fulfillment Markdowns 258

Inside Retail

JANUARY 31, 2022

It’s a great opportunity for retailers to start thinking about how to engage with your customer and provide a better shopping experience.”. “The same barcode that you use at your point-of-sale can also be scanned on a phone by the consumer so they can access a lot of information about the products they’re buying.

Markdowns 130

Markdowns Point of Sale Inventory Management Supermarket 130

Inside Retail

AUGUST 26, 2024

Jaques Roizen, MD Consulting at Digital Luxury Group, said Sephora’s primary challenge lies in its value proposition as a one-stop-shop for cosmetics in a market where consumers have the convenience of Tmall at their fingertips, especially for regularly repeated purchases.

Markdowns 147

Markdowns Promotions Marketing Consumer 147

Retail TouchPoints

JUNE 26, 2023

For example, a customer shopping for jeans could stop at a display that features a sign reading “Need Help?” Giving Retailers More of What They Need 2D barcodes will have an immediate impact on visibility and management of inventory and, as a result, will reduce markdowns while also enabling quicker resolution of recall items.

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

DECEMBER 22, 2022

When done correctly and with statistically significant datasets, brands can redesign their pricing strategy and architecture with smart Good, Better, Best tiering as well as intentional channel and market strategies — setting prices based on the unique consumers in each market and that shop specific channels.

Retailing Pricing 278

Retailing Pricing Consumer Markdowns Marketing 278