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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Hanshow products are in more than 20,000 stores across 50 countries, and the unified system will help its larger clients manage operations across multiple geographies.

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Sensormatic Solutions Offers Expanded Insights with Sensormatic IQ Platform

Retail TouchPoints

Sensormatic Solutions now has six services in its suite of offerings: Professional consulting: Provides technology strategy, assessments and business roadmaps with technology recommendations based on analysis of the client’s data, industry insights and Sensormatic Solutions experience; Design, deployment and integration: Encompasses solution (..)

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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Technical Support Coordinator

V Count

Technical Support Coordinator. We are looking for an outstanding full-time Technical Support Coordinator to work in our Ankara office to own the responsibilities for directing and managing schedules for service desk and field services professionals for clients throughout the region.

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Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

Retail TouchPoints

He leads the development, delivery and in-market operations of Assurants portfolio of products that enable, support and enhance Assurants core business of protection solutions. Thole earned his Bachelor of Science, Accounting and Finance, degree from Washington State University.

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How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

We save our customers time, trouble and money on all their shipping needs,” explains Nicholas Woodward, country manager for Pack & Send Australia. “We Order fulfilment can be managed through one location or scaled across multiple service centres of Pack & Send’s more than 125 locations nationwide.

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Guest Post: How Can PR Crisis Management Shape Customer Experiences?

Hyken

Separate technical support from core marketing accounts. Many leading brands with enough consumer traffic filled with customer care inquiries operate separate social media accounts dedicated to providing social media support. The post Guest Post: How Can PR Crisis Management Shape Customer Experiences?