Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Store Operations 293

Store Operations Fulfillment Management ATS 293

Retail TouchPoints

FEBRUARY 25, 2025

Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE.

Loss Prevention 235

Loss Prevention Fast Fashion Marketing Store Operations 235

Inside Retail

AUGUST 7, 2023

David Jones is expected to axe as many as 100 jobs as its department store operations are being reviewed under the new owner. The company is in the process of improving store efficiency and eliminating tasks such as preparing sales reports for stores and office tasks, which can increasingly be done with the use of technology.

Store Operations 246

Store Operations Department Stores Management Location 246

Retail TouchPoints

JANUARY 7, 2025

Effectively managing returns fraud is crucial for controlling an organization’s costs. This type of fraud diverts store labor from more productive activities and can significantly disrupt the accuracy of inventory records. Retailers can largely prevent returns fraud by developing and managing effective returns processes.

Returns 274

Returns Fulfillment Management Finance 274

Retail TouchPoints

JANUARY 9, 2025

Barnes & Noble will open approximately 60 stores this year, according to reporting in the Financial Times (FT). The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. The retailer currently operates 650 stores. and 12 in the UK last year.

Planning 332

Planning Finance Management Store Operations 332

Retail TouchPoints

JANUARY 30, 2024

store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. Walmart will raise its U.S. in a blog post.

Management 273

Management Store Operations Supermarket Planning 273

Retail TouchPoints

OCTOBER 11, 2023

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Automating compliance management across the organization also fortifies security, makes compliance processes more efficient and even helps companies optimize labor costs by eliminating redundancies.

Management 274

Management Location Accounting Store Operations 274

Retail TouchPoints

DECEMBER 23, 2024

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

Planning 274

Planning Management Location Store Operations 274

Retail TouchPoints

OCTOBER 30, 2024

Managing Endpoint Devices Doesn’t Have to be this Hard As a retailer, your investments in a modern customer experience shouldn’t result in added risk to your IT environment. leverage automation to streamline workflows such as: patch management, software deployment, endpoint security, remote access control and more.

Payment Services 265

Payment Services Kiosk Customer Experience Management 265

Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 284

Customer Experience Marketing Fulfillment Store Operations 284

Retail TouchPoints

FEBRUARY 2, 2023

Giant Eagle will upgrade its category management capabilities across its 216 supermarkets and 274 GetGo convenience stores, allowing the retailer to make more informed decisions about which products are placed where within its stores.

Management 282

Management Supply Chain Management ATS Supermarket 282

Retail TouchPoints

NOVEMBER 1, 2024

The Significance of Employer Branding in Battling Retail Turnover The retail industry faces significant challenges in managing workforce stability, with turnover rates being reported as high as 60%. This level of turnover disrupts operations, erodes company culture and takes a toll on the bottom line.

Management 271

Management Marketing Promotions Returns 271

Retail TouchPoints

MAY 1, 2023

The acquisition is contingent on a separate transaction in which Mapco and its remaining locations and assets will be sold to Majors Management. All of the locations to be acquired by Alimentation are company-operated, most of the real estate is company-owned and the deal also includes surplus property and a logistics fleet. “As

Management 291

Management Location Planning Store Operations 291

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 284

Management Customer Experience Location Accounting 284

Retail TouchPoints

FEBRUARY 24, 2023

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

Supermarket 271

Supermarket Management Grocer Fulfillment 271

Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network.

Management 281

Management Consumer Location Planning 281

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 283

Management Location Point of Sale Store Operations 283

Retail TouchPoints

OCTOBER 24, 2024

“With this collaboration, we are committed to Kroger’s initiatives to optimize associate time, reduce waste from overproduction and ultimately deliver a uniquely valuable customer experience,” said Julie Varga, VP and General Manager of Identification Solutions at Avery Dennison in a statement.

Supermarket 307

Supermarket Customer Experience Management ATS 307

Inside Retail

OCTOBER 22, 2024

Her governing philosophy that “the truth is in the stores” neatly complements her advice to always prioritize your customer and team above all else. IR : Being a manager and a leader are two entirely different roles. JF: I think management for me would be instructing a group of people what to do, and even at times, how to do it.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. RFID can enable personalized product recommendations and a more seamless in-store experience. For customers.

Consumer 270

Consumer Payment Services Inventory Management Checkout 270

Retail TouchPoints

NOVEMBER 4, 2024

Cash flow management can be one of the most significant issues for seasonal businesses. Managing this requires keen budgeting skills and pre-planning, which can cause stress for seasonal business owners. Workforce management also can be a key component to expanding into year-round operations.

Inventory Management 267

Inventory Management Planning Management Marketing 267

Retail TouchPoints

FEBRUARY 7, 2025

Grocery TV will integrate these Giant Eagle screens into its advertising platform, enabling the RMN to manage and execute brand campaigns across its stores. Additionally, the Grocery TV media partnerships team will drive incremental advertiser engagement by including Giant Eagle in its network of nearly 6,000 grocery stores.

Advertising 238

Advertising Supermarket Customer Experience Management 238

Retail TouchPoints

NOVEMBER 13, 2024

In this article, we’ll explore the role communication plays in improving retail security operations, some challenges retailers face and strategies you can use to overcome them. Better collaboration : Two-way comms systems let employees collaborate easily with security and managers, so everyone is on the same page.

Loss Prevention 144

Loss Prevention Store Operations Accounting Customer Experience 144

Retail TouchPoints

FEBRUARY 14, 2025

In October 2023 Steve Madden completed its acquisition of the privately held womens fashion label Almost Famous , and in June 2022 Steve Madden deployed a new order management system from HotWax Commerce. The acquisition is expected to close in Q2 2025, subject to customary closing conditions.

Accessories 273

Accessories Department Stores Finance Fashion 273

Retail TouchPoints

NOVEMBER 19, 2024

We have a lot of installations on every floor; there’s Christmas music playing everywhere, so the spirit in the store is very uplifting, very joyous, especially when the children come to see Santa. I love the holiday season,” said Eddie Quezada, the Produce Manager at a Stop & Shop in Long Island, N.Y.

Department Stores 332

Department Stores Wholesale Shopping Consumer 332

Retail TouchPoints

JANUARY 10, 2025

Shared employees, who split their time between Experiences and the retailers stores, will have the opportunity to explore continued employment with their managers. The retailer will now focus on core areas of its business as well as investing in tools to more effectively manage inventory.

Visual Merchandising 269

Visual Merchandising Outdoor Apparel Customer Experience 269

Retail TouchPoints

DECEMBER 12, 2024

The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance.

Promotions 265

Promotions Planning Location Management 265

Retail TouchPoints

JANUARY 14, 2025

In the five years since Barry became CEO, Best Buy has undergone a complete overhaul of nearly every part of its business , from the store experience to its tech stack and the way it manages its workforce, culminating in a rebrand late last year that reimagines the role Best Buy plays in consumers lives.

Consumer 281

Consumer Marketing Management Fulfillment 281

Retail TouchPoints

DECEMBER 19, 2024

He originally joined the supermarket retailer in 2004 as a grocery buyer and category manager: Its a brand I know well and look forward to caring for in my new role. Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie.

Shopping 260

Shopping Supermarket Promotions Returns 260

Retail TouchPoints

FEBRUARY 17, 2025

Manage Peak Seasons Better One of the most powerful aspects of voice picking technology is its flexibility to adapt to fluctuations in order volume and changes in product lines. To enhance the WMS, the company included a multi-modal voice-directed applications and a management console.

Fulfillment 209

Fulfillment Inventory Turnover Apparel Shipping 209

Retail TouchPoints

JANUARY 13, 2023

Albertsons has completed its rollout of an inventory management platform specifically designed for the rapidly changing nature of fresh products, deploying the solution across its more than 2,000 supermarkets in just seven months’ time. Driving sustainability practices across Albertsons Cos.

Inventory Management 300

Inventory Management Grocer Store Operations Supermarket 300

Retail TouchPoints

NOVEMBER 12, 2024

Enhance product education and manage store traffic efficiently. He holds a master’s degree in engineering management from Duke University and a bachelor’s degree in engineering from the Indian Institute of Technology (IIT) Madras. Personalize experiences, as Mr. Apple did with language-specific content.

Shopping 271

Shopping Checkout Consumer Point of Sale 271

Retail TouchPoints

OCTOBER 11, 2024

This ensures that like items are not stored randomly across a warehouse and allows retailers to accurately manage inventory. Vision AI is Here to Stay But all vision AI is different. The crystal ball has never sensed a brighter retail future.

Advertising 289

Advertising Drop-Shipping Checkout Supermarket 289

Retail TouchPoints

JANUARY 9, 2025

The company plans to integrate complementary strengths such as product design and sourcing capabilities, deep supplier relationships and a growing use of AI and data-driven technology to enhance supply chain and inventory management capabilities and deepen customer relationships.

Apparel 284

Apparel Inventory Management Outdoor Fashion 284

Retail TouchPoints

JANUARY 15, 2024

Office Depot ’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since implementing Zebra’s Workcloud software and mobile computing solutions. Since deployment, the solutions have become central to store operations.

Store Operations 261

Store Operations Management Planning ATS 261

Retail TouchPoints

NOVEMBER 20, 2024

Key areas for new pet parents to manage include: Setting up the home; Developing a routine; Preparing for the vet; Finding the appropriate food for nutrition and the owner’s budget; Training; Prioritizing pets’ mental health; and Planning for long-term health and safety, including microchipping and health insurance options.

Location 267

Location Planning Management Shopping 267

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning 274

Planning Checkout Location Marketing 274