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12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Personalized Customer Experiences Customers today expect a personalized shopping experience. Personalization can take many forms, from customized product recommendations to special offers based on past purchase behavior. Retail businesses that tailor their interactions to individual preferences can build stronger relationships.

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Tesco to open over 150 Express stores in next 3 years

Retail Gazette

22/11/2024 x 1:49 PM To mark the anniversary, Tesco has opened the doors to its Burnt Oak Express store in North London, which is it’s 2,882nd UK store and is just feet from where founder Jack Cohen opened his first ever shop in 1929. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Exclusive: The thinking behind Coles’ revamped Chadstone flagship store

Inside Retail

Located within Chadstone shopping centre, the largest shopping centre in Australia, the tweaked design comes as Vicinity Group invests in making Chadstone a renowned food destination in addition to being known as the nation’s “fashion capital.” Internally, the project involved “a huge amount” of cross-functional support.

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What does Barry Williams’ return mean for Poundland?

Retail Gazette

Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and the group’s European sister chain. Williams’s return has been well received thanks to his proven track record of transforming the business during his time as managing director between 2017 and 2023.

Returns 112
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How Temple & Webster plans to use AI, private labels to reach $1b in sales

Inside Retail

However, in this macroeconomic environment, customers are particularly responsive to a high-value offering. “We Customers start caring about every dollar they spend, do more research and are looking for value. Rather, it’s a relatively non-discretionary product that’s typically bought on a need, rather than want, basis.

Planning 246
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Tesco to axe 400 jobs ahead of Budget tax hikes

Retail Gazette

Tesco is set to cut 400 jobs across its stores and head office management as it looks to simplify the business ahead of tax hikes in April. The cuts impact several head office management roles, management in Tesco Mobile phone shops and staff at its in-store bakeries, where it plans to move away from scratch baking.

Grocer 122
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Why Understanding Modern Banking Products Adds Value to High-End Retail Strategies

Retail Focus

It’s not really like you’re only into selling luxury items; you have high-value offerings about tailored experiences that can speak volumes to financially savvy elite customers. It will also allow you to offer tailored incentives or rewards to customers who are CMA account holders.