Retail TouchPoints

DECEMBER 19, 2024

Stop & Shop has appointed Lee Nicholson, currently SVP of Procurement for its parent company Ahold Delhaize USA , as its new EVP and Chief Merchant. Lee Nicholson I am looking forward to returning to Stop & Shop, which is where I started with this organization, said Nicholson in a statement.

Shopping 265

Shopping Supermarket Promotions Returns 265

Retail TouchPoints

NOVEMBER 28, 2024

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.

Payment Services 298

Payment Services Merchant Services Shopping Checkout 298

Retail TouchPoints

DECEMBER 3, 2024

And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts. We look at ourselves as the antithesis of online shopping. that opened in 1964.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

FEBRUARY 11, 2025

Three new shops will feature curated luxury items such as fine jewelry, on-trend fashion and special occasion apparel, as well as Starboards exclusive fashion jewelry brand. The shops will include: Luxe by Starboard , the only retail offering in the resorts main lobby, is a 300-square-foot shop encased in glass on three sides.

Jewelry 273

Jewelry Shopping Boutique ATS 273

Inside Retail

APRIL 2, 2025

Officially reopening its doors on April 3, the reimagined store features a striking new concept that blends innovation with immersive sensory experiences, marking a bold move to redefine the bricks-and-mortar shopping experience. The brand’s journey took a series of unexpected turns in recent years.

Management 200

Management Beauty and Health Consumer Store Operations 200

Retail TouchPoints

JANUARY 8, 2025

The Role of Robots in Retail In the retail industry, tasks like inventory management, cleaning and even customer service are being delegated to robots, allowing human employees to focus on higher-value activities. Retail robotics is transforming the way we shop, but its success depends on how well robots fit into human-centered environments.

Shopping 179

Shopping Store Layout Inventory Management Customer Experience 179

Retail Focus

DECEMBER 4, 2024

In line with the heightened demand for experiential shopping experiences, Bjerke House will feature a dedicated events space on its second floor, as well as in-store workshops and the first physical Bjerke Vintage & Pre-Owned concept store. S&S celebrated its best every trading period with sales up 14% in H1 2024.

Fashion 276

Fashion Department Stores Management Shopping 276

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation.

Management 101

Management Payment Services Inventory Management Store Operations 101

Retail Focus

FEBRUARY 6, 2025

Planning approval has been granted for the reconfiguration of four entrances at Highcross Shopping Centre, one of NewRivers capital partnership assets in Leicester. Highcross , a 1,100,000 sq ft regional shopping centre sits in the heart of Leicester and is the principal retail and leisure offer within the city and beyond.

Shopping 147

Shopping Fashion Customer Experience Management 147

Retail TouchPoints

APRIL 9, 2025

These follow a host of previous rollouts including Buy with Prime , expansions in the capabilities of the Alexa voice assistant and the rollout of the in-app shopping assistant Rufus all of which aim to make Amazon an easy-to-access, easy-to-use resource for any shopping need.

Shopping 147

Shopping Advertising Consumer Accessories 147

Retail TouchPoints

NOVEMBER 27, 2024

New Shopping Habits Mean New Vulnerabilities It’s no secret that customer shopping habits have changed. Online shopping is more popular than ever, with 20% of all retail purchases expected to take place online this year, according to the January 2024 eMarketer Forecast. The entire global ecommerce market is expected to total $6.3

Checkout 290

Checkout Management Shopping Point of Sale 290

Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

FEBRUARY 5, 2025

Janie and Jack Marketplace can better serve our loyal customers by providing them the opportunity to shop conveniently in one place for all their familys growing needs. We are thrilled to expand our product offerings beyond fashion as we continue to seek new partners who align with our brand promise and join us on this exciting journey.

Home Furnishings 179

Home Furnishings Shopping Fashion Management 179

Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Shopping patterns remain distinct throughout the holy month, with sales peaking in the last two weeks. This year, Ramadan began on February 28 and ends on March 30.

Shopping 130

Shopping Inventory Management Consumer Promotions 130

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Managing Endpoint Devices Doesn’t Have to be this Hard As a retailer, your investments in a modern customer experience shouldn’t result in added risk to your IT environment.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail Focus

MARCH 4, 2025

Addington, the asset manager for Charter Walk Shopping Centre in Burnley announces that JD Sports, the FTSE 100-listed sports fashion retailer, is expanding its presence in Burnley with a significant store relocation and expansion in the shopping centre. One Beyond has taken 10,015 sq.

Shopping 147

Shopping ATS Fashion Management 147

Retail TouchPoints

MARCH 27, 2025

They can manage simple tasks like canceling orders, checking statuses and setting passwords. Imagine a customer shopping for a product who wants to check if its in stock, apply a discount code and explore shipping options for another already posted order all in one conversation. Lets return to the example of shopping for a product.

Payment Services 147

Payment Services Shopping Returns Customer Experience 147

Retail Gazette

MARCH 13, 2025

Pets at Home has entered a consultation with more than two thousand of its employees as the retailer streamlines its in-store management. The business is consulting with 2,500 store staff as it moves to a three-tier management structure, which currently includes store, deputy and assistant managers. This goes up to 13.46

Management 112

Management ATS Shopping 112

Retail Focus

DECEMBER 18, 2024

Popular online brands, growing F&B operators, and established retail names are just some of the occupiers who have moved to Manchester Arndale over the past 12 months as the shopping centre strengthens its position as the North Wests premier retail destination.

Shopping 130

Shopping Outdoor Management Location 130

Retail TouchPoints

OCTOBER 11, 2024

Despite these evolutionary changes, humans still process images 60,000 times faster than text, and nearly 90% of information transmitted to the brain is visual , according to Lilly Hsueh, VP of Customer Success Management at digital asset management solution Cloudinary.

Management 278

Management Marketing Consumer Promotions 278

Retail TouchPoints

OCTOBER 23, 2024

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. RFID technology is increasingly being used by retailers to better predict inventory, manage product placement in stores and drive sales. For customers.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

APRIL 4, 2025

Using this new online experience will help patients manage their costs more effectively and enhance the overall pharmacy experience for both patients and our pharmacy staff, said Angie Nelson, SVP of Pharmacy at Hy-Vee in a statement. This move followed the December 2024 partnership of RedMedia with in-store retail media solution Grocery TV.

Payment Services 147

Payment Services Shopping Supermarket Management 147

Retail TouchPoints

NOVEMBER 11, 2024

“With the introduction of our Big Lots app, our Big Rewards customers will have an enhanced and more personalized shopping experience,” said Bruce Millard, SVP of Marketing and Ecommerce at Big Lots in a statement. “We In September 2024 Big Lots declared bankruptcy to facilitate its sale to Nexus Capital Management.

Management 275

Management Marketing Shopping Customer Experience 275

Retail TouchPoints

DECEMBER 31, 2024

The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Thats important given that the same report also revealed that96%of consumers would shop again with a retailer based on a good returns experience. of all purchased goods were returned to retailers.

Returns 311

Returns Payment Services Shipping Fulfillment 311

Inside Retail

FEBRUARY 20, 2025

We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. The hunt for the thrill of it One of the driving appeals of second-hand shopping lies in the exhilaration of the search, the dopamine release gained in the hunt.

Shopping 130

Shopping Thrift Store Fashion Fulfillment 130

Retail TouchPoints

JANUARY 13, 2025

In many ways, this show was a big coming out for the company, which also unveiled the NVIDIA AI Blueprint for retail shopping assistants , a generative AI reference workflow designed to help developers create AI-powered digital assistants that work with and support human workers online and in stores.

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

NOVEMBER 5, 2024

The restaurant is located next door to the retailer’s newly upgraded Hammersmith city store , which is part of the chain’s larger efforts to create a more accessible shopping experience by opening smaller-format “City Stores” that are located closer to where customers live, work and shop.

Location 279

Location Planning Shopping Management 279

Inside Retail

MARCH 6, 2025

AliExpress has become Australia’s most downloaded shopping app, surpassing Amazon, as shoppers become more budget-conscious amid rising cost of living. The post AliExpress emerges as Australias most downloaded shopping app appeared first on Inside Retail Australia. ” Meanwhile, AliExpress is holding its 3.28

Shopping 130

Shopping Management Marketing 130

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

FEBRUARY 7, 2025

Liberated Brands , which manages operations for multiple well-known surf and outdoor brands, filed for bankruptcy in the U.S. Bankruptcy Court for the District of Delaware earlier this week, according to reporting in Shop Eat Surf and other publications. Closing sales at all 122 store locations have begun, managed by Gordon Brothers.

Wholesale 194

Wholesale ATS Outdoor Management 194

Retail TouchPoints

NOVEMBER 26, 2024

“Although we had a strong collective performance across our key growth areas, including Sephora , home décor, gifting and impulse, and also benefited from the opening of Babies ‘R’ Us shops in 200 of our stores, these were unable to offset the declines in our core business.

Apparel 278

Apparel Department Stores Shopping Planning 278

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

A1 Retail

DECEMBER 20, 2024

Lakeside Shopping Centre has achieved a significant milestone in environmental excellence by winning an International Green Apple Environment Award, its fourth Green Apple Award in three years. General Manager at Sony UK Technology Centre, Wales, winners of this years International Green Apple Awards Champion of Champions.

Shopping 105

Shopping ATS Promotions Management 105

Retail TouchPoints

DECEMBER 3, 2024

Image courtesy NBCUniversal) Alongside live coverage of the 92 nd annual tree-lighting ceremony in NYC’s Rockefeller Center, viewers will be able to shop for holiday snacks and gifts from the comfort of home. The offering joins NBCU’s Must Shop TV capability, which makes ads shoppable across a range of NBC programs.

Advertising 278

Advertising Shopping ATS Marketing 278

Retail TouchPoints

NOVEMBER 26, 2024

When Hanna Andersson closed its stores, the company retained a number of store managers who drew on their former client base and community connections to build the program, which is offered free of charge to all customers. They’ll even send out coloring pages for kids to enjoy while mom or dad shop.

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Retail Gazette

DECEMBER 4, 2024

The acquisition invoked ire from one of Topps Tiles major shareholders , with MS Galleon’s managing director Piotr Lipko slamming the deal as “unequivocally irrational” and “highly detrimental” to the interests of the company. Carpetright Carpetright collapsed into administration in July after it failed to secure new investment.

Shopping 124

Shopping Beauty and Health Fashion Planning 124

Retail TouchPoints

DECEMBER 18, 2024

The company then selected what Neighbour called the suite of As add-on technologies to round out the ecommerce experience: Algolia for search and recommendations, Amplience for content and digital asset management, Akeneo for product information management (PIM) and Adyen for payment services. That won’t achieve anything.

Payment Services 262

Payment Services Checkout Point of Sale Management 262