Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 290

Management Customer Experience Location Accounting 290

Inside Retail

NOVEMBER 15, 2023

Coles Liquor has partnered with not-for-profit DrinkWise to introduce in-store signage that gives customers easier access to support services if they need help managing their alcohol consumption. ” The post Coles Liquor teams up with DrinkWise to promote responsible drinking appeared first on Inside Retail Australia.

Promotions 246

Promotions Management Consumer Marketing 246

Retail TouchPoints

SEPTEMBER 15, 2023

has announced a series of executive leadership appointments across its merchandising and store organizations, effective immediately, including the promotions of Jamie Nordstrom to the role of Chief Merchandising Officer, Fanya Chandler to President of Nordstrom stores and Gemma Lionello to the newly created role of President of Nordstrom Rack. .”

Merchandise Store 264

Merchandise Store Promotions Store Operations Management 264

Retail TouchPoints

SEPTEMBER 18, 2023

She spent approximately three years in the mid-2010s helping manage Sephora’s store-in-store relationship with JCPenney , experience that should prove helpful as Sephora ramps up its current store-in-store relationship with Kohl’s. In her new role, Patrick will report to Guillaume Motte , President and CEO of Sephora’s global business.

Promotions 264

Promotions Planning Management Store Operations 264

Retail TouchPoints

DECEMBER 12, 2024

With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement.

Promotions 269

Promotions Planning Location Management 269

Retail TouchPoints

MARCH 18, 2024

The new solution, which is part of Google’s enterprise search engine campaign management tool, Search Ads 360 (SA 360), aims to help retailers offer advertisers these kinds of closed-loop campaigns in Google Search and Google Shopping.

Advertising 306

Advertising Management Promotions Shopping 306

Retail TouchPoints

JANUARY 6, 2023

Consumers are a little more cautious,” said Steve Rogers, Managing Director at Deloitte in an interview with Retail TouchPoints. “ The challenge for retailers is understanding where their customers will be six months from now and positioning their inventories, promotional plans and overall business outlook accordingly.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

JULY 11, 2024

“As a pioneer in ecommerce and the home to small businesses in more than 190 markets, Ebay understands the challenges small businesses encounter in securing fast, flexible and transparent financing,” said Avritti Khandurie Mittal, VP and General Manager of Global Payments and Financial Services at Ebay in a statement.

Advertising 277

Advertising Payment Services Finance Promotions 277

Retail TouchPoints

DECEMBER 28, 2023

The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores.

Customer Experience 278

Customer Experience Promotions Store Operations Marketing 278

Retail TouchPoints

OCTOBER 13, 2023

As part of the expanded partnership with Samsung, RedMedia also is deploying the Samsung VXT Content Management System (CMS), to bring branded content and media to more than 10,000 Samsung commercial displays over the coming months.

Advertising 302

Advertising Promotions Management Marketing 302

Retail TouchPoints

MAY 2, 2024

New additions and promotions at Beyond include: Guncha Mehta joins as Chief Digital and Information Officer. She has 25+ years of prior merchandising experience running multi-billion-dollar businesses for Target ; Steph Whitacrehas been promoted to SVP and General Manager of Zulily from her previous role as VP, Merchandising.

Specialty Retailers 299

Specialty Retailers Promotions Marketing Retail Marketing 299

Retail TouchPoints

NOVEMBER 6, 2024

Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.

Location 278

Location Grocer Promotions Supermarket 278

Retail TouchPoints

OCTOBER 19, 2023

David’s Bridal is dramatically reshaping its executive suite via internal promotions, including three C-level appointments. The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO. in July 2023.

Inventory Management 263

Inventory Management Promotions Finance Store Operations 263

Retail TouchPoints

OCTOBER 11, 2024

Despite these evolutionary changes, humans still process images 60,000 times faster than text, and nearly 90% of information transmitted to the brain is visual , according to Lilly Hsueh, VP of Customer Success Management at digital asset management solution Cloudinary.

Management 278

Management Marketing Consumer Promotions 278

Retail TouchPoints

JULY 9, 2024

Live shopping veteran HSN has launched a new creator platform, HSNfluencer , to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com , HSNfluencer allows the company to streamline its relationships with digital creators and influencers.

Management 276

Management Promotions Shopping Consumer 276

Retail TouchPoints

JUNE 9, 2022

Jerutis revealed her thoughts on the unique role that influencers can play in helping brands and retailers manage the supply chain crisis, and best practices she believes they should follow. Retail TouchPoints (RTP): How can marketing and, specifically, social media help brands better manage consumer demand?

Consumer 363

Consumer Marketing Promotions Management 363

Inside Retail

NOVEMBER 6, 2023

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. Zebra Workcloud Timekeeping tracks staff members’ time, attendance and compliance, making it easier to monitor and manage labour costs.

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

NOVEMBER 11, 2024

Because Caper Carts are integrated with retailers’ existing loyalty programs, customers also can access personalized promotions and rewards while shopping, including automatic discounts and digital coupons. At the end of their trip, customers check out directly from the cart. ”

Grocer 288

Grocer Wholesale Promotions Advertising 288

Retail TouchPoints

AUGUST 5, 2024

Additionally, Jumpmind built an inventory management tool into the POS, so we can transfer product, receive product and do cycle counts — it’s all baked in now.” The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions. Now there’s one tool to do all of our promotions across the field.”

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

MAY 18, 2023

The solution provider aims to streamline high-intent consumers toward promoted brands by creating shoppable opportunities during the key moments of their buying journey. Zeropark works to ensure that brand offers will appear only in a brand-safe context provided by its premium publishing partners and assured by its in-house compliance team.

Advertising 278

Advertising Promotions Management Consumer 278

Retail TouchPoints

MAY 21, 2024

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions. The potential of network analytics extends far beyond simple foot traffic analysis.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Inside Retail

SEPTEMBER 30, 2024

Dynamic subscription-management tools allow consumers to adjust their delivery schedules and product selections easily​. As consumers manage multiple subscriptions across different services, the time and expense this requires – and the potential to be overwhelmed from too many recurring deliveries – may lead to cancellations.

Marketing 246

Marketing Beauty and Health Promotions Customer Retention 246

Retail TouchPoints

MARCH 21, 2024

Here are three key components of a well-managed ecommerce cloud strategy. For example, marketing could keep IT informed of upcoming promotions that might drive greater web traffic, or customer experience could work with IT to improve order processing times.

Planning 258

Planning Customer Experience Management Promotions 258

Retail TouchPoints

APRIL 3, 2024

You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media. Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

Retail TouchPoints

NOVEMBER 7, 2023

The general Deals page features promotions and markdowns in a range of top holiday categories — including apparel, electronics, toys and beauty — from a wide variety of merchants, ranging from big-box stores and multi-brand retailers to DTC brands and local stores.

Markdowns 259

Markdowns Promotions Apparel Shopping 259

Retail TouchPoints

NOVEMBER 25, 2024

billion in total delivery expenses, adding that “there is no indication that the erroneous accounting accrual entries had any impact on the company’s cash management activities or vendor payments.” At Macy’s we promote a culture of ethical conduct,” said Tony Spring, Chairman and CEO of Macy’s, Inc. in a statement.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

JULY 3, 2024

Therefore, managing bias in AI is essential to ensure its alignment with moral principles while maintaining functionality. Explainability empowers individuals to challenge or correct erroneous outcomes and promotes fairness and justice. Transparency and Explainability: Beyond the “black box.” in Computer Science.

Accounting 276

Accounting Promotions Management ATS 276

Retail TouchPoints

JULY 23, 2024

NBA players and brothers Jalen Williams (Oklahoma City Thunder) and Cody Williams (Utah Jazz) will star in a new campaign to promote the enhanced Access Pass program. Headwear brands Lids has introduced a refreshed rewards program that gives members more control over their membership experience.

Accounting 264

Accounting Promotions Management ATS 264

Retail TouchPoints

DECEMBER 25, 2023

Manage your Inventory Exceptionally Well Online shopping has taught customers to expect near-instant gratification, and not having a product available for customers to buy when they want to buy it is the opposite of that. Effectively managing inventory has never been an easy task for retailers.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

JANUARY 25, 2024

CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences. Content will be dynamically published to screens using the Samsung MagicINFO Content Management Solution (CMS). Parent company Chevron Stations Inc.

Promotions 288

Promotions Location Management Consumer 288

Retail TouchPoints

NOVEMBER 2, 2022

Modern product lifecycle management (PLM) tools can help fashion brands manage their material composition details down to yarn and fiber levels with information about the country of origin, supplier, compliance and test standards. To share relevant information, fashion brands can use digital product passports to store data.

Fashion 312

Fashion Consumer Promotions Management 312

Retail TouchPoints

NOVEMBER 1, 2024

The Significance of Employer Branding in Battling Retail Turnover The retail industry faces significant challenges in managing workforce stability, with turnover rates being reported as high as 60%. Sara Mackessy is the EVP of Talent Solutions at Atrium , the workforce management and staffing firm.

Management 276

Management Marketing Promotions Returns 276

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Inside Retail

JANUARY 19, 2024

Ash Barty said “Promoting physical activity and wellbeing amongst young people is incredibly important to me. Grill’d founder and managing director, Simon Crowe, said “We are honoured to be collaborating with one of Australia’s most accomplished athletes on this initiative.

Promotions 290

Promotions Management Marketing 290

Inside Retail

FEBRUARY 22, 2024

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. She took on her most recent role, as the managing director of WooliesX, in 2017.

Supermarket 264

Supermarket Promotions Management Accounting 264