Retail TouchPoints

JANUARY 31, 2025

Stores are a massive canvas theyre experiential, theyre engaging and its where the vast majority of transactions are actually happening, said Parbinder Dhariwal, VP and General Manager of CVS Media Exchange (CMX), CVS Healths retail media network, at the 2024 Retail Innovation Conference and Expo.

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. and managed by the U.S. in November 2022. reads the company announcement. Digital Service (USDS).

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

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Planning Checkout Location Marketing 278

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Checkout Point of Sale Returns Kiosk 289

Retail TouchPoints

APRIL 1, 2025

Filling a grocery cart is perhaps the one retail experience we all share on a regular basis, more than shopping for clothes, tools or any other retail category. Why is marrying up the in-store and online grocery shopping experience the next big thing in grocery? grocers are valued at $8.5 boasting 365 locations. Here in the U.S.,

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Inside Retail

FEBRUARY 24, 2022

When it comes to marketing and sales, digital may be the trend but we still work, live and shop in a three-dimensional, physical world. Whether you realise it or not, you’ve probably been influenced by point of sale displays. Depending on your intent, you may need to think about where in the shop it is installed.

Point of Sale 130

Point of Sale Location Checkout Shopping 130

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Associates have to be omnichannel fulfillment specialists. the fulfillment scenarios really are endless.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 17, 2025

Manage Peak Seasons Better One of the most powerful aspects of voice picking technology is its flexibility to adapt to fluctuations in order volume and changes in product lines. To enhance the WMS, the company included a multi-modal voice-directed applications and a management console.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

Merchant Services 327

Merchant Services Kiosk Point of Sale Department Stores 327

Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Act Two is digitizing the in-store experience with services like Caper [smart carts] and FoodStorm [order management]. Instacart executives celebrate the company’s IPO on Sept. Image courtesy Instacart.)

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

Clienteling 238

Clienteling Point of Sale Specialty Retailers Fulfillment 238

Retail TouchPoints

JUNE 10, 2021

“In our Lancôme Champs-Elysées flagship store, we want our clients to experience the brand like never before,” said Julie Audouin-Urdangaray, General Manager of Lancôme France in a statement. What better way to immerse visitors in the magic of the Lancôme brand than an innovative journey taking them to our rose fields in Grasse?”.

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ATS Point of Sale Shopping Location 325

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Lastly, you must drop by your favorite coffee shop to get that caffeine fix that will help you through the rest of your day. Shopping for Effective Device Management and Security.

Payment Services 278

Payment Services Checkout Point of Sale Management 278

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 264

Marketing Fashion Retail Marketing Management 264

I Vend

APRIL 2, 2025

When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. A short loss of connectivity may be manageable at head office with updates simply being sent once the network is back. Which system should you invest in?

Management 52

Management Point of Sale Payment Services Inventory Management 52

Retail TouchPoints

SEPTEMBER 4, 2024

Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience. Every touch point, regardless of channel, is a direct reflection of the brand, and customers need to feel that brand promise as they bounce between the digital and the physical.

Point of Sale 298

Point of Sale Customer Experience Checkout Consumer 298

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. As many as 94% of consumers that shop online state that they would use BNPL, if offered, at the retailer’s brick-and-mortar store.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

MARCH 4, 2024

McCarthy has his Bachelor’s degree from the University of Delaware and is a former Board of Trustees member and current active supporter of the Leukemia & Lymphoma Society of Delaware.

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

AUGUST 24, 2023

Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Now it’s here: first launched in the UK and several Asian markets, TikTok Shop was quietly made available in the U.S. in November 2022. in November 2022. We’re nimble and super entrepreneurial.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

FEBRUARY 21, 2023

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

Sporting Goods 264

Sporting Goods Payment Services Point of Sale Shrinkage 264

Retail TouchPoints

JULY 9, 2024

Sharmeelee Bala Owned by Simon Property Group and Brookfield Asset Management since late 2020 , JCPenney is actively working to retake its place as a leading department store retailer, most notably with a $1 billion turnaround plan unveiled in September 2023.

Point of Sale 279

Point of Sale Payment Services Customer Experience Department Stores 279

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Mike Anthony

OCTOBER 30, 2024

A typical shopper might only glance at your point of sale material for a second or two. Point of sale material exists in a cluttered environment, with lots of distractions too. We want the shopper to change their shopping behaviour, now, in this store. Shoppers often don’t give us much time to tell our story.

Consumer 130

Consumer Point of Sale Marketing Management 130

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Computer vision at the edge would create more personalized shopping experiences that synchronize in-person, online and mobile interactions.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

NOVEMBER 3, 2021

margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

I Vend

MAY 5, 2023

Retail Management Solution iVend offers a retail management solution for today’s world. Learn more about the best retail point of sale. So let’s take a look at three of the ways in which retail management solutions have changed, and, more importantly ,just why this matters to retailers.

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Management Point of Sale Promotions Niche Retailing 97

Retail Focus

FEBRUARY 6, 2025

To meet this demand, retailers need a fully integrated point-of-sale system capable of handling refunds, restocking, and real-time inventory checks. When done correctly, a streamlined returns process not only fosters goodwill but also drives repeat sales.

Payment Services 147

Payment Services Returns Technical Support Promotions 147

Retail TouchPoints

JUNE 7, 2021

Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. Then came the challenges of COVID-19 and even the holdout businesses — local restaurants, corner shops, discount outlets — were scrambling to go online. In the midst of these accelerated changes, few jobs have changed more than retail work.

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Fulfillment Point of Sale Consumer Shopping 311

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

JUNE 29, 2022

A freestanding store will require more security attention as there is no additional security infrastructure, like a shopping center with video cameras or security guards. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Hudson Undertakes Companywide Transformation.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

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Checkout Payment Services ATS Returns 299