Retail Focus

FEBRUARY 6, 2025

Features like booking an in-store pickup online or returning online purchases in person are now viewed less as perks and more as baseline expectations. Cross-Channel Returns and Exchanges Returns and exchanges can be a significant sticking point, particularly when orders are made through one channel and returned through another.

Payment Services 148

Payment Services Returns Technical Support Promotions 148

I Vend

APRIL 2, 2025

When youre looking for retail management software, theres a lot of choice out there. iVend’s Retail Management Solution iVend is the choice of retailers around the world. A short loss of connectivity may be manageable at head office with updates simply being sent once the network is back. Which system should you invest in?

Management 52

Management Point of Sale Payment Services Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 265

Marketing Fashion Retail Marketing Management 265

Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit.

Fulfillment 321

Fulfillment Inventory Management Returns Point of Sale 321

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

Customer Experience 98

Customer Experience Returns Management Inventory Management 98

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. H&M also is testing “new checkout solutions and enhanced, more sustainable delivery and return options,” but didn’t provide additional details on what those offerings might look like. “We

Checkout 299

Checkout Payment Services ATS Returns 299

I Vend

JANUARY 6, 2023

The holiday season is a time for shopping and gift giving – and the New Year is the time for…returns and product return management for retail businesses. Shoppers return goods all year of course, but the post-holiday weeks see an increase in items coming back to stores.

Returns 97

Returns Management Inventory Management Point of Sale 97

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen?

Management 194

Management Loss Prevention ATS Store Operations 194

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Buy online, return in-store. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Inside Retail

OCTOBER 13, 2021

Townsend says forward-thinking retailers today are looking for much more than a list of services and a price list: they are looking at transparent working relationships with suppliers so that both parties can see the returns on the money they are investing. Embrace the opportunity.

Marketing 277

Marketing Advertising Point of Sale Returns 277

Inside Retail

AUGUST 1, 2024

In Hong Kong, sports goods retailer Decathlon is offering members of its customer loyalty program free lifetime returns – and the numbers suggest the bold risk is paying off. The policy was decided on by Decathlon’s senior Hong Kong management as something special to the market, very much an outlier for the group internationally.

Returns 130

Returns Payment Services Sporting Goods Point of Sale 130

I Vend

FEBRUARY 9, 2025

If youre in retail electronics youll know that this growth isnt without its challenges, and that managing a successful business in this sector requires intelligence, insight and the support of specialised technology solutions. iVend’s Retail Management Solution iVend Retail understands the challenges of electronics retail.

Payment Services 52

Payment Services Point of Sale Inventory Management Management 52

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

I Vend

MAY 5, 2023

Retail Management Solution iVend offers a retail management solution for today’s world. Learn more about the best retail point of sale. So let’s take a look at three of the ways in which retail management solutions have changed, and, more importantly ,just why this matters to retailers.

Management 97

Management Point of Sale Promotions Niche Retailing 97

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Next Steps.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

Star Miconics

JANUARY 31, 2025

If your business falls into the high-cash category, its critical that you implement an effective cash management solution, including a cash drawer that meets your needs. Explore Cash Management Solutions The Pros and Cons of Cash Cash use can have an upside for both consumers and merchants. Features to evaluate include: 1.

Merchant Services 59

Merchant Services Payment Services Management Specialty Retailers 59

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243

Retail TouchPoints

MAY 24, 2024

By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels. Retailers with up to 1,000 stores can centralize workflows to manage POS hardware, software and payments, order routing and fulfillment, and discounts and promotions.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales.

Payment Services 278

Payment Services Checkout Returns Customer Experience 278

Retail TouchPoints

FEBRUARY 17, 2021

This type of one-to-one proactive outreach about highly relevant topics is effective in driving return visits and sales of high-margin full-price items. The global loyalty management market stood at $2.47 Reward Your Most Loyal Customers. billion in 2019 and is projected to reach $10.02 during the forecast period.

Target Market 292

Target Market Marketing Kiosk Promotions 292

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work. Build a Tech Stack that Opens the Door to More Candidates.

Fulfillment 311

Fulfillment Point of Sale Consumer Shopping 311

RETAIL MANAGEMENT SOFTWARE

AUGUST 2, 2022

From online stores to online customer service to employee management, many businesses have moved away from traditional storefronts. Tailored retail management solutions help your store deliver a smooth, reliable, and personalized customer experience. You can’t achieve this without having a good retail management platform.

Management 110

Management Inventory Management Customer Retention Returns 110

Retail Focus

NOVEMBER 27, 2024

Retail and Hospitality Even in non-technical environments, foam shadow boards can be used for organising cleaning supplies, point-of-sale tools, or other frequently used equipment. Accountability: Missing tools are easy to spot, ensuring that dangerous items like sharp blades or power tools are returned to their proper place.

Accounting 130

Accounting Point of Sale Location Returns 130

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. This includes monitoring their employees and ensuring they receive the training they need to manage money and inventory appropriately.

Loss Prevention 261

Loss Prevention Returns Point of Sale Shipping 261

Inside Retail

JUNE 18, 2024

In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals. Those experiences add friction.

Customer Experience 264

Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

OCTOBER 28, 2022

Every business has a number of core processes, units and departments that each function as vital cogs in the machinery, including manufacturing, order management, purchasing inventory, accounting, human resources, financial management and so much more. What Should you Look for in your Retail ERP System? That is not all.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Accounting 278

Retail TouchPoints

JULY 10, 2024

The ability to gather information from mobile app sales, social media and points of sale may be especially helpful for understanding a brand’s relationship to the customer, and the Gen Z cohort more specifically. Hungry for the next novelty, many will return to that venue only if there is something new to experience.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

I Vend

NOVEMBER 6, 2023

Retail is still in the post-pandemic shake-down, with some shoppers loving the return to stores, but others now entrenched with ecommerce as their ‘normal’; inflation is still impacting shoppers’ discretionary spend and the cost of living crisis is making many think twice about purchases they would have made without a care a few short years ago.

Inventory Management 90

Inventory Management Management Point of Sale Returns 90

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times.

Jewelry 128

Jewelry Point of Sale Management Consumer 128

Retail TouchPoints

SEPTEMBER 13, 2024

Smart stores are still viable tactics in retailers’ broader business strategies, but recent news has proven that retail leaders must think ahead of the curve when it comes to their smart store implementations if they hope to see a return on their digital investments. Shoppers also highly value convenience.

Payment Services 287

Payment Services Checkout Inventory Management Kiosk 287

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 278

Apparel Payment Services Checkout Location 278

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management? Discover how retailers can succeed with modern workforce management technologies. Task Management.

Management 98

Management Payment Services Employee Engagement Store Operations 98

I Vend

JANUARY 11, 2024

January is the season of returns – the rate at which shoppers bring back goods in the post-holiday returns period jumps by almost 9% * compared to the rest of the year. iVend helps retailers iVend helps retailers optimise their post-holiday returns processing. Read how the best POS system supports efficient returns handling.

Returns 52

Returns Management Inventory Management Point of Sale 52