Retail TouchPoints

DECEMBER 19, 2024

He originally joined the supermarket retailer in 2004 as a grocery buyer and category manager: Its a brand I know well and look forward to caring for in my new role. Nicholsons career also has included stints at Walmart, SuperValu and Winn-Dixie.

Shopping 265

Shopping Supermarket Promotions Returns 265

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. What if we told you that you could successfully manage all of your stores’ inventory and ROI with one intuitive inventory management system?

Management 101

Management Payment Services Inventory Management Store Operations 101

Independent Retailer

NOVEMBER 15, 2024

In this article, we’ll talk about retail management, what it is and why it’s important. This information will be useful to entrepreneurs and business managers who implement approaches aiming at streamline processes, improving customer service and reducing costs.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

MARCH 17, 2025

This has prompted the beauty retailer to present a cautious 2025 outlook and add new details to the Ulta Beauty Unleashed transition plan, including an online marketplace. Despite a solid Q4 and FY 2024 overall, the company saw net sales drop slightly in Q4, which ended Feb. Net sales were down 1.9% in Q4 to $3.5 billion, compared to $3.6

Planning 147

Planning Marketing Promotions Management 147

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Former JCPenney CEO Marc Rosen has been named CEO of Catalyst Brands, with three brand CEOs overseeing the new companys portfolio reporting to him.

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Inside Retail

JANUARY 28, 2025

Adore Beautys earnings more than doubled in the fiscal first half, which management says reflects the early phase of the companys growth strategy. The company plans to open four to six additional locations later this year. Earnings before interest, taxes, depreciation, and amortization (EBITDA) rose 94 per cent to $4.6

Promotions 266

Promotions Location Planning Management 266

Retail TouchPoints

MARCH 20, 2025

K-VA-T Food Stores , the parent company of Food City , has implemented SymphonyAI s CINDE Connected Retail platform to deepen its customer insights across all key business functions, including supply chain, merchandising, shelf planning, assortment and promotion optimization.

Promotions 147

Promotions Planning Management Marketing 147

Retail TouchPoints

APRIL 11, 2022

Lowe’s has promoted Brandon Sink to EVP and CFO, effective April 30, 2022. His appointment reflects our succession planning process and the talent across our company. As Lowe’s SVP of Retail Finance, Sink was responsible for managing store financial support, merchandising, supply chain, digital and marketing.

Finance 288

Finance Promotions Accounting Returns 288

Retail TouchPoints

JANUARY 9, 2025

Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints. In terms of consumer acceptance of AI, there are strong indications that many consumers are unaware that AI is already sharpening the product recommendations they receive or has planned a faster delivery route so that their package arrives on time.

Social Commerce 289

Social Commerce Consumer Promotions Shipping 289

Retail TouchPoints

NOVEMBER 27, 2024

Regardless of whether your goal is to drive sales for a specific season or boost footfall at a one-off event, you can plan a calendar of initiatives to suit your schedule. Take every opportunity to persuade consumers who come to your event to share their personal information and offer the promise of follow-up promotions.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

FEBRUARY 5, 2025

Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase. Theyre feeling overwhelmed and impatient hardly the right moment to pitch a promotion or upsell. To illustrate, imagine a frustrated customer searching for a hard-to-find spice in a cluttered aisle.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

JUNE 2, 2022

billion during FY2021, which ended April 2, 2022, The Container Store revealed that it is planning to open 74 new stores by FY2027. million in December 2021; Promoting its new branding campaign, Welcome to The Organization , with a 22% discount welcome offer on Feb. Following a net sales increase of 10.5%

Location 307

Location Planning Promotions Marketing 307

Retail TouchPoints

JUNE 8, 2022

The company also is planning to add five distribution centers over the next two years to support its supply chain. “We Target also is revising its sales forecasts, future promotion plans and cost expectations by category. Target also will add incremental holding capacity near U.S.

Planning 279

Planning Supply Chain Management Promotions Markdowns 279

Retail TouchPoints

JANUARY 6, 2025

Incremental price increases on inelastic goods can protect margins, while promotions on elastic goods can sustain demand. Promotional campaigns including strategic discounts and bundles can offset consumer price sensitivity and clear inventory.

Apparel 278

Apparel Consumer Payment Services Promotions 278

Inside Retail

MARCH 10, 2025

To manage regulatory hurdles, GMG has established a regional headquarters in Kuala Lumpur and an operational office in Singapore. This holistic approach sets us apart from competitors concentrating solely on sports retail, establishing us as a leader in promoting overall wellness, Baker said.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

MARCH 4, 2025

Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? Lowes also is planning to roll out chatbots for its customers this spring, one of the retailers busiest seasons. If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year.

Planning 272

Planning Wholesale Promotions Returns 272

Retail TouchPoints

MARCH 21, 2024

That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand. Here are three key components of a well-managed ecommerce cloud strategy. Scalability Is Key One key aspect of effective cloud resource planning is being able to dynamically scale infrastructure.

Planning 258

Planning Customer Experience Management Promotions 258

Wiser

MARCH 14, 2025

The Complex Role of a Category Manager Category Managers sit at the center of a high stakes balancing act. They are responsible for building a profitable, well-curated product assortment while ensuring pricing, promotions, and merchandising strategies align with business objectives. Every product decision carries weight.

Management 78

Management Inventory Turnover Promotions Markdowns 78

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 290

Management Customer Experience Location Accounting 290

Retail TouchPoints

FEBRUARY 14, 2025

Thats especially important when todays media-savvy consumer understands the difference between paid-for promotions and editorial reviews. Weve used data points to get beauty brands over 100 pieces of coverage with SEO benefit in a few weeks, in the likes of Glamour and Grazia , without a single promotional deal or sample circulated.

Beauty and Health 232

Beauty and Health Consumer Promotions Planning 232

Retail TouchPoints

JANUARY 2, 2024

Nike has laid out a plan to cut up to $2 billion in costs over the next three years in a bid to “accelerate future growth while building a faster, more efficient” organization, executives shared during the company’s fiscal 2024 Q2 earnings call.

Planning 289

Planning Wholesale Promotions Management 289

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation.

Promotions 290

Promotions Fashion Consumer Marketing 290

Retail Gazette

MARCH 14, 2025

Asda chair Allan Leighton has laid down his game plan for turning around the UK’s third biggest grocer and “ regaining customers trust” The supermarket chain saw its like-for-like sales slide 3.4% last year as consumers headed elsewhere for their weekly grocery shop.

Planning 97

Planning Supermarket Grocer Returns 97

Retail TouchPoints

SEPTEMBER 2, 2024

However you look at it, healthy people are at the center of any successful sustainability plan. Establishing a solid economic foundation for team members enables a stable organization that is capable of executing our work plans. Integrating corporate wellness into sustainability plans is just good business.

Planning 278

Planning Employee Engagement Promotions ATS 278

Inside Retail

AUGUST 29, 2023

Incoming CEO Vlad Yakubson will start earlier than planned on October 9. Our key focus is on executing our strategic priorities, being disciplined on promotional activity and price point management to maximise gross margin dollars, controlling costs and delivering outstanding customer service to maximise sales conversion and basket size.”

Planning 242

Planning Accounting Promotions Consumer 242

Retail TouchPoints

NOVEMBER 4, 2024

James Weiss, Managing Director, Big Drop If the social media platform goes away, millions of passionate consumers — not to mention the brands that use the platform to connect with them — will be devastated. TikTok is appealing the ban on the grounds that it is unconstitutional, with a ruling expected by December.

Advertising 298

Advertising Marketing Promotions Consumer 298

Wiser

OCTOBER 29, 2024

It’s no surprise that 63.88% of shoppers expect pricing and promotions to be consistent across online and in-store channels. Consumers often plan their shopping journeys around what’s in stock, and inaccurate inventory information can quickly lead them to turn to competitors.

Management 78

Management Inventory Management Consumer Promotions 78

Retail TouchPoints

SEPTEMBER 18, 2023

She will succeed current President Jean-André Rougeot, who plans to retire in April 2024, at which time Patrick will become the CEO of Sephora North America — the beauty retailer’s first female CEO. In her new role, Patrick will report to Guillaume Motte , President and CEO of Sephora’s global business.

Promotions 264

Promotions Planning Management Store Operations 264

Retail TouchPoints

FEBRUARY 27, 2023

Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half ( 51% ) of retailers are planning to raise product prices — at least slightly — this year, according to the 2023 BDO Retail CFO Outlook Survey. These tech investments are likely to be crucial.

Planning 262

Planning Promotions Consumer Management 262

Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. Amazon announced it posted over $3.1 billion in 2022.

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240

Inside Retail

NOVEMBER 13, 2024

“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.

Fashion 246

Fashion Consumer Planning Brand Management 246

Retail Focus

DECEMBER 16, 2024

In our view, Forecasting software is a far more effective approach to supply chain management. Accurate prediction of future demand based on seasonal trends and planned promotional activity drives more informed and timely buying decisions. 3, Improving stock turn, cashflow, and operating margins.

Supply Chain Management 148

Supply Chain Management Promotions Shipping Planning 148

Inside Retail

APRIL 1, 2025

Shifts in consumer behaviour towards big promotions presented challenges to margin integrity, as Krista Diez-Simson, CFO of Taking Shape, pointed out. Though promotional cycles were a boon for sales, Diez-Simson said that managing the tension between cashflow and margin became her biggest challenge in 2024.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

JANUARY 15, 2024

Nvidia surveyed more than 400 retail professionals at all organizational levels and found that while AI adoption is still in its early stages, more than 60% of respondents are planning to boost their AI investments in the next 18 months. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

OCTOBER 26, 2022

Her intense focus on cash and expertise in managing working capital and liquidity are matched by a great operating mind, and further complemented by a new leadership team that brings deep merchant, omni and digital expertise in modern retailing.” BB&B also hosted its first supplier summit on Oct.

Promotions 263

Promotions Marketing Returns Planning 263

Retail TouchPoints

NOVEMBER 30, 2022

Amid planning for new locations in other areas of New York and Washington, D.C., We see our location on the Upper East Side, and future locations we are planning to open in 2023, as complementary to our showroom experience, allowing us to reach the widest possible audience in whatever atmosphere they would prefer to shop with us.

Boutique 278

Boutique Promotions Shipping Location 278