Remove Management Remove Payment Services Remove Shrinkage
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The Rise of Micro Markets in Airports

Retail TouchPoints

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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How 5G Will Power a New Retail Experience

Retail TouchPoints

And the efficiency gains 5G supports will help improve operating margins. The supercharged network will support a range of use cases that improve the efficiency of operations and deliver seamless experiences for shoppers. Gareth Smith is General Manager for Eggplant , a Keysight Technologies company. Technology Snapshot.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. , You get the drift.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. This trend is happening in other areas, too. AR and the Metaverse.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

The same retail security survey from NRF found that most retailers experience a shrinkage rate of around 1.4%, which is most often attributed to shoplifting, employee theft and ORC. What’s more, these scenarios are also becoming more blatant in recent months as fraudsters have raided and ransacked department stores.

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How Quick Service Restaurants Can Find Growth Opportunities

Wiser

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Quick service restaurants in particular have had to respond to the rise of fast-casual dining. You don’t want to be invisible there.

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The Rise of Smart Stores: How IoT is Revolutionizing the Retail Experience

365 Retail

With its network of linked devices, IoT is not only improving retail operations but also altering the customer experience in ways unthinkable a few years ago. IoT in the context of retail refers to a broad spectrum of uses from smart shelves and linked payment systems to tailored consumer interactions and predictive analytics.