Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.

Merchant Services 246

Merchant Services Payment Services Finance Management 246

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.

Merchant Services 279

Merchant Services Payment Services Accounting Management 279

Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

OCTOBER 30, 2024

Self-service kiosks allow shoppers to take charge. Laptops allow hybrid retail workers to provide personalized customer service from remote locations, and new use cases for AI in retail continue to emerge as organizations experiment with the technology to better serve customers and propel business. IT teams today can (and should!)

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

Payment Services 138

Payment Services Fulfillment Department Stores Customer Experience 138

Retail Focus

APRIL 15, 2025

Small company owners must practice effective financial management to successfully navigate the intricacies of cash flow and attain sustainable development. Tools like Albert.com offer comprehensive budgeting, saving, and investing solutions for personal financial management, helping individuals achieve their financial goals.

Management 130

Management Payment Services Finance Accounting 130

Retail Focus

JANUARY 20, 2025

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected.

Merchant Services 147

Merchant Services Payment Services Management Planning 147

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Checkout Finance 275

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Consumer Location 330

Retail Minded

MARCH 20, 2025

Thus, it highlights the urgent need for strong risk management strategies. To safeguard profits, protect customers, and maintain operational stability, retailers must proactively address these challenges with modern solutions. Learning about these threats is the first step in developing strong risk management strategies.

Merchant Services 94

Merchant Services Payment Services Management Shrinkage 94

Retail Focus

DECEMBER 9, 2024

Streamlining the payout experience for merchants and other businesses,Ecommpay, the inclusive global payments platform, has launched a new Payouts via Hosted Payment Page facility. Customers can then enter their payment details on the Payment Page to complete the payout.

Merchant Services 147

Merchant Services Payment Services Marketing Management 147

Retail TouchPoints

FEBRUARY 7, 2025

In fact, more than three-quarters of B2B companies claim their buyers expect a digitized sales process, according to Deloitte Digital research. However, nearly the same amount ( 71% ) of respondents describe their processes as moderately to extremely manual. Reality 2: The B2B Sales Process is Complex.

Payment Services 279

Payment Services Customer Experience Wholesale Planning 279

Retail Focus

MARCH 22, 2025

From decentralisation to revolutionising payment processes in several businesses, smart contracts’ perks are limitless. Smart Contracts and How They Work To fully understand how smart contracts operate, well start with a reference to traditional contracts. Read on for all you need to know.

Payment Services 130

Payment Services Supply Chain Management Inventory Management Shipping 130

Retail TouchPoints

JANUARY 16, 2025

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

Point of Sale 278

Point of Sale Payment Services ATS Apparel 278

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Once the order is approved, they call customer service to request a change to the delivery address so they can receive the stolen goods.

Payment Services 236

Payment Services Returns Accounting Shipping 236

RETAIL MANAGEMENT SOFTWARE

MARCH 20, 2025

If you’re a retail business owner managing multiple retail stores, keeping your eye on the prize might be challenging. Understanding how your shops perform in terms of inventory and ROI is essential to the success of any multi-store operation.

Management 101

Management Payment Services Inventory Management Store Operations 101

Inside Retail

FEBRUARY 6, 2025

We get that running a business is a constant juggle, and managing cash flow can be tricky. For many Aussie small and medium business owners, the ideal scenario paying suppliers as late as possible while receiving immediate payment from customers simply isnt realistic. Now, with the basics covered,lets look at some actionable tips: 1.

Finance 130

Finance Management Payment Services Inventory Management 130

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers. To combat this, retailers are embracing contactless and frictionless payment solutions.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

DECEMBER 11, 2024

Amazon has launched a new service Amazon Autos in partnership with Hyundai. While Amazon Autos has initially launched with new Hyundai vehicles only, the service will expand to include additional automotive brands next year, as well as additional cities and features ,such as leasing and expanded financing options. in a statement.

Payment Services 273

Payment Services Finance Checkout Shopping 273

Retail Focus

APRIL 1, 2025

They want seamless experiencesfrom clear product information and localised payment options to transparent shipping costs and easy returns. Currency conversion, language barriers, shipping logistics, customs regulations, and local taxes can be overwhelming if not managed properly. However, global customers also have high expectations.

Payment Services 130

Payment Services Shipping Returns Marketing 130

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. This seamless data integration reduces costs and enhances customer service, supporting accurate, efficient order delivery. Connect with Greg at greg.brown@melissa.com or LinkedIn.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

APRIL 8, 2025

Whether you are an individual retailer or a multinational concern, a hospital or a theme park, app technology has ushered in a new era of customer service in our digital age. For casino operators and betting companies, mobile applications have become the ultimate resource for reaching players wherever they are.

Payment Services 130

Payment Services Inventory Management Consumer Customer Experience 130

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Management Shopping 354

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies. Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

MAY 22, 2024

Revenue Recognition Pitfalls in Ecommerce Platforms like Shopify, while instrumental in facilitating online sales, often present financial data that can be misleading for CFOs and finance teams. In addition to non-compliance with GAAP, inaccurate revenue recognition can lead to failed audits and poor business decisions based on skewed data.

Accounting 324

Accounting Payment Services Finance Shipping 324

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Payment Services 277

Payment Services Consumer Management Point of Sale 277

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Inside Retail

APRIL 3, 2025

Many previously manual processes have been automated, enabling staff to spend more quality time with customers. The strategy has increased margins, improved customer experience and optimised internal operations. Its about reimagining the entire end-to-end ecosystem of technology, from stock systems to payment and fulfilment.

Payment Services 130

Payment Services Consumer Customer Experience Fulfillment 130

365 Retail

FEBRUARY 19, 2025

Billing discrepancies in freight transactions can create significant operational challenges for businesses. Freight audit and payment software is a powerful tool designed to automate and streamline the process of verifying and managing freight invoices, thereby reducing the likelihood of billing discrepancies.

Payment Services 52

Payment Services Shipping Management 52

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

Payment Services 278

Payment Services Accounting Point of Sale Customer Experience 278

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service.

Payment Services 110

Payment Services Inventory Management Management Customer Experience 110

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363