Remove Management Remove Marketing Remove Value Offer
article thumbnail

12 Proven Customer Retention Strategies in Retail

RETAIL MANAGEMENT SOFTWARE

Benefits: Increased customer satisfaction and trust Greater likelihood of customers returning for future purchases Stronger word-of-mouth marketing 4. Offer Expedited Delivery Choices One of the key elements in customer retention today is convenience.

article thumbnail

What does Barry Williams’ return mean for Poundland?

Retail Gazette

Williams stepped back from the helm of the value retailer in September 2023, when Pepco moved him across to head up and the group’s European sister chain. Williams’s return has been well received thanks to his proven track record of transforming the business during his time as managing director between 2017 and 2023.

Returns 112
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

April Fools’ Day: worth the effort, or a waste of time?

Inside Retail

Given all the downfalls of getting it wrong, we asked Louise Grimmer, a senior lecturer in marketing at University of Tasmania, and Phoebe Netto, managing director of Pure Public Relations, to weigh in on what makes for a great April Fools’ Day campaign, and whether it’s worth the effort. The idea is to get a laugh!

article thumbnail

Exclusive: The thinking behind Coles’ revamped Chadstone flagship store

Inside Retail

Coles’ senior design and innovation manager Pete Rose described the project as turning a “tired shop” into an “incredible” one for the Chadstone shopper. Value plays a very important role throughout the entire store, so we have used various point-of-sale mechanics to draw customers’ attention,” Rose added.

article thumbnail

How Temple & Webster plans to use AI, private labels to reach $1b in sales

Inside Retail

Online furniture and homewares retailer Temple & Webster has partially recovered from the significant losses that occurred during the first half of the 2023 financial year, and is focusing on its private labels, AI technology and value proposition to drive growth and market share over the next three to five years.

Planning 246
article thumbnail

Tesco to axe 400 jobs ahead of Budget tax hikes

Retail Gazette

Tesco is set to cut 400 jobs across its stores and head office management as it looks to simplify the business ahead of tax hikes in April. The cuts impact several head office management roles, management in Tesco Mobile phone shops and staff at its in-store bakeries, where it plans to move away from scratch baking.

Grocer 122
article thumbnail

Asda to open over 80 Express stores in December

Retail Gazette

“Expansion into the growing convenience market is a key pillar of our long-term strategy to become the UK’s second largest supermarket retailer – and we know how important Asda’s great value is to families managing cost of living pressures – especially in the run-up to Christmas.”