Remove Management Remove Marketing Remove Technical Support
article thumbnail

Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

Retail TouchPoints

According to industry analysis, the smart home device market is already significant, and it is poised to grow even larger in the years ahead. Fortune Business Insights estimated the global market value at $121.59 billion in 2024, with projected growth to $633.20 billion by 2032.

Consumer 147
article thumbnail

Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

In addition to ESL, Hanshow offers a network of digital solutions that utilize IoT and machine learning technology to provide digital marketing, digital payments and digital shelf solutions to retailers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. We save our customers time, trouble and money on all their shipping needs,” explains Nicholas Woodward, country manager for Pack & Send Australia. “We

Shipping 246
article thumbnail

Guest Post: How Can PR Crisis Management Shape Customer Experiences?

Hyken

Separate technical support from core marketing accounts. Many leading brands with enough consumer traffic filled with customer care inquiries operate separate social media accounts dedicated to providing social media support. The post Guest Post: How Can PR Crisis Management Shape Customer Experiences?

article thumbnail

Zone Pricing Takes On A Bigger Role During The Pandemic

Retail TouchPoints

They just need the agility and technical support to create a zone-pricing structure that considers key competitors while also leveraging industry-leading analytics. Retailers tend to have all the data they need to figure out how demand has changed at the local level and to pinpoint consumer trends and buying behavior.

Markdowns 265
article thumbnail

Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. No one wants to take notes.

article thumbnail

Boost Your Startup’s Success with Accelerator Programs

Retail Bound

The aim is to fast-track a startup’s growth and prepare it for the market. Both programs are designed to support startups in their infancy and help them overcome common challenges. Innovative product startups often face hurdles such as limited resources, fierce competition, and the need for market validation.