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The Future of Retail Takes a Digital Shift to Omnichannel Marketing

Retail TouchPoints

For digital marketers, strategic decisions about marketing spend allocated to specific retailers is now largely shaped by these factors; retailers unwilling to let a brand manage its own media, and the inability to run off-platform strategies to specific retailers.

Marketing 321
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Warby Parker Boosts Revenue 12% in 2023, Plans 40 New Stores this Year

Retail TouchPoints

In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. This expansion will bring an additional 15 million people in-network with Warby Parker for a total of more than 34 million.

Planning 278
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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

Retail TouchPoints

Jerutis revealed her thoughts on the unique role that influencers can play in helping brands and retailers manage the supply chain crisis, and best practices she believes they should follow. Retail TouchPoints (RTP): How can marketing and, specifically, social media help brands better manage consumer demand?

Consumer 363
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Ecommerce Marketing Lessons from Q4 2023 

Retail TouchPoints

Still, I believe that had more to do with the sustained consolidation of ad budgets on the major platforms as marketers reallocated marketing spend in the post-IDFA (identifier for advertisers) and soon, post-cookie world. She previously served as a data analyst and media buyer for a broad range of digital marketing clients.

Marketing 278
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Two Top Gap Executives Depart, Retailer Eliminates Growth Officer Role

Retail TouchPoints

She also will continue to help the retailer manage its workforce and culture as it works on refining its operating model. Gap has now identified a total of $550 million in potential savings annually, and the company believes there are still more opportunities to optimize its marketing spend and technology investments in the coming years.

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Why Retail Needs More Empathetic Leaders 

Retail TouchPoints

If management actively practices empathy it will spread throughout the organisation and eventually each customer, who will notice it and choose to spend more money with you. With very little marketing spend we are seeing queues for lunch and breakfast every day! And it is indeed spreading to customers.

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Why You Need a Content Supply Chain

Retail TouchPoints

So if discretionary budgets are now under pressure but you still want to maintain a level of marketing spend that’s going to help maintain sales, UGC is a good lever to utilize to do that. But to create content successfully today you need to have one supply chain platform that manages all your content.