Retail TouchPoints

MARCH 25, 2024

Sessions will explore: How brands can thoughtfully embed technology into the in-store experience; New and emerging tech to drive ecommerce innovation ; and Industry perspectives on loss prevention and ways to tackle theft. They’re for people who see the world the way they do.” Read the article.

Social Commerce 260

Social Commerce Loss Prevention Customer Experience Customer Retention 260

Retail TouchPoints

AUGUST 13, 2024

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. These tasks benefit from AI’s efficiency in analyzing data and executing decisions autonomously, enhancing efficiency, accuracy and scalability.

Markdowns 311

Markdowns Loss Prevention Customer Experience Inventory Management 311

Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. This time last year there was a renewed sense of optimism as we emerged from the pandemic tunnel. Another challenging year, but digital acceleration continued.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. 60 billion in total sales and live streaming was likely less than 1% of that 60 billion so I. [40:48] Jason: [1:02:28] The Tik Tok made me buy it in cap. [1:02:38]

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping ATS 52

Retail TouchPoints

JANUARY 7, 2025

With use cases spanning from personalization to customer service , merchandising, operations and even loss prevention, Anjee Solanki, National Director of Retail Services & Practice Groups at Colliers U.S. reminded retailers that they need to use AI as an enabler of innovation and a means to enhance human knowledge and skills.

Advertising 278

Advertising Merchant Services Loss Prevention Consumer 278