Loss Prevention Shopping Store Operations 
Retail TouchPoints
AUGUST 14, 2024
This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers. This increased risk has forced retailers to reconsider their loss prevention strategies.
Retail TouchPoints
DECEMBER 5, 2024
They likely need to host events, too, since store events are all the rage. Keep the stores tidy. Follow evolving protocols as they relate to loss prevention. And, and, and… Are we expecting too much from store associates? And process returns of stuff people don’t want! Personalize the experience.
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Retail TouchPoints
NOVEMBER 13, 2024
Fewer false alarms: Don’t waste resources or disrupt store operations unless the threat is real. Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. That creates a positive shopping environment where customers feel safe.
Retail TouchPoints
JULY 15, 2024
As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Shoppers also report that retail crime affects their shopping habits.
Retail TouchPoints
OCTOBER 31, 2023
Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.
Retail TouchPoints
MARCH 18, 2024
My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. Now, as the retail consultant at Acuity Insurance, I work with retail customers – from large multilocation retailers to small mom-and-pop shops – to help manage risks like this. Additionally, the U.S.
Retail TouchPoints
NOVEMBER 18, 2022
The annual survey of retail loss prevention experts found that almost nine out of 10 participating retailers reported an increase in overall risk for their company, with fraud increasing both in-store and online. Thomas is a member of the Rolling Stones Culture Council and the Loss Prevention Magazine Advisory Board.
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