Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? Here are three possible areas of focus.

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

JANUARY 15, 2024

In fact, 30% of respondents believe that the biggest area of opportunity for AI is in stores to aid omnichannel and loss prevention efforts; and Transforming customer experiences specifically through the use of generative AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

Retail TouchPoints

NOVEMBER 13, 2024

Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. That creates a positive shopping environment where customers feel safe. Employee safety: With open lines of communication, staff can report threatening behavior and receive immediate assistance.

Loss Prevention 147

Loss Prevention Store Operations Accounting Customer Experience 147

Retail TouchPoints

MARCH 18, 2024

My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. Now, as the retail consultant at Acuity Insurance, I work with retail customers – from large multilocation retailers to small mom-and-pop shops – to help manage risks like this. Additionally, the U.S.

Planning 279

Planning Loss Prevention Management Location 279

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. Intellectual property concerns.

Payment Services 298

Payment Services Loss Prevention Outdoor Consumer 298

Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. Loss prevention: Employs advanced surveillance techniques to detect and prevent shoplifting.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

A1 Retail

JANUARY 14, 2025

Poundland is launching its Against Retail Crime initiative this week as part of its ongoing efforts to address increasing shop theft, as well as abuse and harassment of its colleagues. Poundland is investing significantly in security enhancements.

Loss Prevention 103

Loss Prevention Shopping ATS 103

Retail TouchPoints

NOVEMBER 18, 2022

The annual survey of retail loss prevention experts found that almost nine out of 10 participating retailers reported an increase in overall risk for their company, with fraud increasing both in-store and online. Thomas is a member of the Rolling Stones Culture Council and the Loss Prevention Magazine Advisory Board.

Loss Prevention 304

Loss Prevention Store Operations ATS Shopping 304

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

Loss Prevention 245

Loss Prevention Management Planning Location 245

Retail TouchPoints

OCTOBER 13, 2020

E-Commerce Optimization: Taste — making artificial intelligence fun and consumer-friendly, and offering a personalized shopping experience. Startup Innovation Lab #2, 10-11 am ET, Oct.

Loss Prevention 285

Loss Prevention Merchant Services Fulfillment Returns 285

Inside Retail

FEBRUARY 23, 2025

By 2030, robots could become common fixtures in physical retail spaces, performing a variety of roles that enhance customer service and create unique shopping experiences. Beyond customer engagement, the integration of AI with robotics will enhance security and loss prevention in Australian retail spaces.

Inventory Management 130

Inventory Management Customer Experience Fulfillment Loss Prevention 130

Retail TouchPoints

FEBRUARY 9, 2024

They’re mom and pop shops — the local businesses that form the lifeblood of countless communities throughout the country. He brings more than 30 years working with the retail industry and specializes in loss prevention, safety, ecommerce fraud and supply chain security.

Loss Prevention 277

Loss Prevention Jewelry Customer Experience Management 277

A1 Retail

FEBRUARY 7, 2025

The trade fair offers a broad spectrum of detailed solutions including merchandise & supply chain management, POS soft and hardware, HR, robotics, security & loss prevention, cash management and pricing. Smart energy management is a key initiative against the backdrop of high energy prices and sustainability efforts.

Loss Prevention 95

Loss Prevention Supply Chain Management ATS Wholesale 95

Retail Gazette

JANUARY 13, 2025

Poundland is launching its new Against Retail Crime initiative this week, making its “largest-ever investment into anti-theft technology and security” to address the growing issues of shop theft, abuse, and harassment faced by its employees.

Loss Prevention 69

Loss Prevention Shopping ATS 69

VMS

NOVEMBER 29, 2022

People planning to shop in stores will not want to go in to these locked and over-secured stores. Burt Flickinger, Managing Director at retail consultancy Strategic Resource Group, told the outlet, “Nowadays you can see shampoos are locked up, along with acetaminophen and Tylenol and multipacks of toothpaste locked up.

Loss Prevention 100

Loss Prevention Planning Management Shopping 100

365 Retail

JANUARY 29, 2025

At the heart of Gecks offering is the UltimateShopper Plus , a pioneering smart shopping trolley that enhances the shopping experience while giving retailers a competitive edge. This system helps prevent theft and reduces stock losses, all while maintaining full GDPR compliance.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

NOVEMBER 24, 2021

This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well. Cars are starting to drive themselves, automated checkouts are becoming the norm and surveillance video is being analyzed by AI.

Loss Prevention 264

Loss Prevention Checkout Store Operations Shopping 264

Retail TouchPoints

MARCH 18, 2025

No one was injured by the gunshot but it caused mass panic, with customers across the mall fleeing to exits during a busy back-to-school shopping weekend. First, Lets Dispel Some Myths (and Hopefully Provide a Little Reassurance) In August 2023 , at Brandon Mall in a suburb of Tampa, Fla.,

Location 162

Location Merchant Services Outdoor Loss Prevention 162

Cisco Retail

DECEMBER 12, 2021

In the past year, loss prevention teams have had to adapt to new priority concern areas while 44% of retailers allocated more budget to loss prevention. As the consumer shift towards multichannel shopping has continued, more instances of loss have resulted from such avenues as BOPIS or curbside pickup.

Loss Prevention 144

Loss Prevention Kiosk Fulfillment Consumer 144

Theatro

JUNE 8, 2023

Not only do customers expect safety when they are shopping, but also retailers simply cannot afford to routinely take financial losses from theft and store damages. The ramifications of inadequate asset and loss protection can be severe, impacting a retailer’s bottom line, reputation, and overall business operations.

Loss Prevention 52

Loss Prevention Management Shopping 52

Inside Retail

JANUARY 30, 2024

Keeping staff connected on the shop floor Bretherton says Zebra Technologies’ tablets and touch computers – connected to new-generation communications software – are resulting in an 8 per cent reduction in employee turnover – and a similar rate of improvement in customer feedback scores. “If

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Everyday items are behind locked plexiglass, but technology will become a key driver of loss prevention efforts.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Independent Retailer

JULY 8, 2021

The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem. Aside from preventing retail crime, video surveillance systems improve the way store managers handle inventory control.

Loss Prevention 98

Loss Prevention Shrinkage Management Location 98

Independent Retailer

JULY 8, 2021

The good news is that retailers can use video surveillance in tandem with a dynamic loss prevention program to address this complex problem. Aside from preventing retail crime, video surveillance systems improve the way store managers handle inventory control.

Loss Prevention 98

Loss Prevention Shrinkage Management Location 98

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Computer vision at the edge would create more personalized shopping experiences that synchronize in-person, online and mobile interactions.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

JUNE 29, 2022

A freestanding store will require more security attention as there is no additional security infrastructure, like a shopping center with video cameras or security guards. When designing your retail space, where and how you use security cameras is key to loss prevention. Maximize the Visibility and Power of Your Security Cameras.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail Focus

AUGUST 8, 2023

Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount. Outsourcing security and loss prevention services to professionals can significantly reduce the risk of theft, shoplifting, and inventory shrinkage.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shipping 130

Cisco Retail

JUNE 7, 2021

The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more. The future of CX: How imimobile creates frictionless shopping experiences for brands. industry’s leading entrepreneurs, researchers, technical?experts,?and

Loss Prevention 109

Loss Prevention Customer Experience Location Shopping 109

Retail TouchPoints

OCTOBER 15, 2020

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Then the shuttering of many stores made online shopping a necessity, while social distancing measures turned contactless payments from a convenient option to a safer alternative.

Payment Services 147

Payment Services Planning Accounting Loss Prevention 147

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Wiser

APRIL 26, 2022

Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. When a shopper enters a brick-and-mortar store and is met with out-of-stock shelves and unknowledgeable store associates, their shopping experience is immediately tainted. 3: Customer Loyalty.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail Times

JANUARY 15, 2024

Shekel Scales (ASX: SBW), the world’s leading supplier of weight-based security modules for the various self-check-out tracks, unveiled Sentinel, an easily retrofitted in-store product that enables accurate Scan & Go and prevents loss for self-shopping applications.

Loss Prevention 40

Loss Prevention Checkout Shopping 40

Wiser

JUNE 18, 2019

Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. In general, our mystery shoppers were OK with brands and retailers using their data to personalize their shopping experiences, but not specifically facial recognition.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Inside Retail

JUNE 28, 2022

There’s the argument that the stores are using [facial recognition] for loss prevention, and to improve their ability to identify those that are engaging in criminal behaviour or theft. As a result, it’s often up to the brand to decide how to interact with new technology, such as facial recognition, in a respectful way.

Consumer 130

Consumer Payment Services Shrinkage Loss Prevention 130

Cisco Retail

SEPTEMBER 7, 2022

Personalization of a shopping experience can drive a 40% larger basket (transaction size) according to the Boston Consulting Group. This may be true, but most cameras in retail are for loss prevention (LP) only and are only capable of recording video. In an industry known for its intense competition.

Loss Prevention 120

Loss Prevention Promotions Consumer Point of Sale 120

A1 Retail

SEPTEMBER 27, 2021

VoCoVo , a retail communications specialist, has partnered with Dunelm , the UK home furnishing retailer, to enhance its in-store security and help to prevent theft and loss. Prior to the implementation, Dunelm was facing a series of security challenges, with stores regularly targeted by thieves.

Home Furnishings 78

Home Furnishings Loss Prevention Management Location 78