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Yet despite the growing frequency of ORC, retailers would be remiss to focus their lossprevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the LossPrevention Research Council, 68.8% Similarly, 57.8%
Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My 35-plus years of experience in retail, most of that time being in lossprevention, has taught me a lot.
Fewer false alarms: Don’t waste resources or disrupt storeoperations unless the threat is real. Effective communication systems ensure lossprevention and security can quickly rule out suspicious activity. Retailers can use this accountability to improve response tactics and planning.
Still, as intelligence-led lossprevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahead of organized retail crime become more common, retailers are considering a change in approach. Visual cues (like hard tags) are the first line of defense.
That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?
One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even lossprevention. When David Sherwood joined the family business in 2001, the plan was to sell.
The company currently operates 23 stores in Canada under the JD , size? and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.
Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. As a result, all hands are on deck to implement new technologies and procedures — even store design teams.
Unfortunately, while larger stores often have security measures like lossprevention personnel, anti-theft sensors and other helpful solutions, those measures usually aren’t financially feasible for small and mid-sized businesses.
Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and lossprevention and in-store analytics. There’s also the matter of securing the computer hardware that runs the storeoperations.
The following cyber plan action items detailed by the Federal Communications Commission are a great place to start for any retailer working to optimize cybersecurity for their business and loyal customers: Secure your internal network(s) and cloud services. Throughout his retail career, lossprevention remained a focus.
Adopting BOPIS can be challenging so we’ll explain how you can successfully merge your online and physical storeoperations. BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. What is BOPIS?
” With the initial phase focusing on optimizing in-storeoperations and customer experience, CAPRI GROUP plans to expand the iD Cloud implementation to LossPrevention and Supply Chain solutions, ensuring a comprehensive approach to retail innovation.
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