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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Throughout his retail career, loss prevention remained a focus.

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Cybersecurity Best Practice: Check Your Physical Security Devices

Retail TouchPoints

Automated security policies and scheduled compliance reviews lighten your security team’s workload while reducing the potential for security breaches caused by credential abuse. Securing your retail operation today means more than installing cameras and protecting perimeters. Cybersecurity is a shared responsibility.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. The National Retail Foundation estimated that retail loss is a nearly $100 billion problem, with evidence that the problem is growing.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

According to the 2022 Organized Retail Crime Survey from the National Retail Federation, in partnership with Appriss Retail and the Loss Prevention Research Council, for every $1 billion in revenue that a U.S. Organized retail crime is a growing problem. retailer makes, more than $700,000 is lost due to ORC.

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How to Design Your Retail Space With Security in Mind

Retail TouchPoints

Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. When designing your retail space, where and how you use security cameras is key to loss prevention.

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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?