Remove Loss Prevention Remove Payment Services Remove Returns
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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

And process returns of stuff people don’t want! Follow evolving protocols as they relate to loss prevention. For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. Keep the stores tidy.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. For example, one delivery address can be the source of 20 online returns across 20 different names, email addresses and credit cards. Organized retail crime is a growing problem.

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Is the Retail Crime Wave a Tsunami or a Ripple?

Retail TouchPoints

And there was certainly some reality to it: the Retail TouchPoints 2023 Store Operations Benchmark Survey of retailers themselves revealed that “reducing theft/shrink” was a top store-level workforce management challenge for 46% of respondents, second only to the 53% citing employee training and empowerment.

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Retail Returns Increased to $761 Billion in 2021

VMS

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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These Were the Top Retail Stories of 2022

VMS

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern.

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Registration opens for Retail Technology Show 2024

A1 Retail

Over 300 innovators – from tech’s biggest players, fast-growth disruptors and future-forward start-ups – will showcase transformative solutions, spanning the full spectrum of tech to power every part of retailers’ operations.