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Dyson unveils new Service Centre at Moore Park – embargo

Inside Retail

Customers can take their Dyson machines in-store for technical support, service or maintenance from a team of experts. The store is located at the Supa Centre Moore Park and will be open daily. The post Dyson unveils new Service Centre at Moore Park – embargo appeared first on Inside Retail.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Customers increasingly expect to return items purchased online to any physical location, or vice versa, without hassle.

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Technical Support Coordinator

V Count

Technical Support Coordinator. We are looking for an outstanding full-time Technical Support Coordinator to work in our Ankara office to own the responsibilities for directing and managing schedules for service desk and field services professionals for clients throughout the region.

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Cisco Recognized with the 2021 Gartner Peer Insights Customer’ Choice Distinction for Indoor Location Services

Cisco Retail

We are excited to announce that Cisco was recognized with the 2021 Gartner Peer Insights Customers’ Choice distinction for Indoor Location Services. Cisco DNA Spaces is one of the most widely deployed and scalable indoor location services platforms today and maintains a strong 4.5 See what customers say about Cisco DNA Spaces.

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How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

Order fulfilment can be managed through one location or scaled across multiple service centres of Pack & Send’s more than 125 locations nationwide. “We provide customers with multi-carrier solutions for local delivery, domestic and international – all through a single platform with a simplified invoice process.”

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Zone Pricing Takes On A Bigger Role During The Pandemic

Retail TouchPoints

As a result, consumer behavior has become harder to predict across multiple locations, which makes zone pricing a must for retailers. They just need the agility and technical support to create a zone-pricing structure that considers key competitors while also leveraging industry-leading analytics.

Markdowns 265
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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. store hours, locations, policies, available inventory or where’s my order?) Depending on where agent labor is, costs can vary widely. versus asking an open-ended question.