Retail TouchPoints

OCTOBER 13, 2023

The stores will have rotating installations, including ticketed shows inspired by popular series, and restaurants featuring food from its unscripted shows. The streaming company also has explored wholesale partnerships, with Walmart expanding its in-store Netflix Hubs to 2,400 locations in October 2022.

Location 226

Location Planning Wholesale Consumer 226

Retail TouchPoints

DECEMBER 2, 2022

Dollar General is continuing its rapid expansion into fiscal 2023 with plans for 1,050 new stores, following a successful Q3 2022 when sales rose 11.1% increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We The quarter, which ended Oct. 28, also saw a 6.8%

Planning 297

Planning Location Consumer Store Operations 297

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 206

Location Shopping Fast Fashion Checkout 206

Retail TouchPoints

JULY 24, 2024

These locations include board-certified physicians, nurse practitioners and medical assistants along with care coaches, social workers, behavioral health specialists and clinical pharmacists, all dedicated to treating the medical and social needs of seniors.

Location 227

Location Planning Store Operations ATS 227

Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan.

Location 243

Location Sporting Goods Planning Discount Store 243

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location 216

Location Specialty Retailers Promotions Planning 216

Retail TouchPoints

DECEMBER 9, 2024

plans to open approximately 100 new stores in 2025 as it moves toward its eventual goal of operating 3,200 locations 200 more stores than its previous target as part of its Life Out Here 2030 strategic vision. Tractor Supply Co.

Location 226

Location Store Layout Planning Marketing 226

Retail TouchPoints

SEPTEMBER 11, 2023

Toys ‘R’ Us Canada is in the process of opening 10 new locations across the country in time for the 2023 holiday season, including two standalone Babies ‘R’ Us stores in Edmonton, Alberta. Seven of the stores already have opened, with the remainder scheduled to debut in October.

Location 217

Location Marketing Consumer Shopping 217

Retail TouchPoints

JANUARY 10, 2025

PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes.

Inventory Management 213

Inventory Management Fulfillment Management Store Operations 213

Retail TouchPoints

DECEMBER 13, 2024

The apparel and accessories retailer has signed five new leases for stores throughout the Southern and Midwest U.S., The retailer plans to open stores in: Castleton Square Mall in Indianapolis, Ind.; Primark plans to put even more time and money into its U.S. expansion in 2025. after already investing more than $90 million in 2024.

Planning 218

Planning Location Accessories Apparel 218

Retail TouchPoints

NOVEMBER 29, 2023

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding.

Location 246

Location Accounting Shopping Marketing 246

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère.

Store Operations 306

Store Operations Customer Experience Location ATS 306

Retail TouchPoints

NOVEMBER 15, 2024

compared to the same period the previous year, Advance Auto Parts (AAP) will close 523 corporate stores, exit 204 independent locations and shutter four distribution centers. 5, 2024, the auto parts retailer operated a total of 4,781 stores and serviced 1,125 independently operated Carquest stores.

Location 144

Location Wholesale Planning Marketing 144

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. However, Urban Rampage has vowed to fight the ban, describing Asic’s decision as “racist and paternalistic”.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail TouchPoints

NOVEMBER 27, 2024

UK-based JD Sports has acquired Groupe Courir , a 323 -store sneaker retailer with locations in France, Spain, Belgium, the Netherlands, Portugal and Luxembourg. The deal, first announced in May 2023, will require Courir to sell 15 stores in France and all six stores in Portugal to Snipes. The €520 million ( $548.1

Store Operations 252

Store Operations Fashion Location 252

Retail Wire

JUNE 15, 2023

At 182,000 square-feet, the new H-E-B Plus is the largest store operated by the chain. HEB San Antonio is a Plus is Twice the Size of Previous Location The new location for the HEB San Antonio Plus!

Supermarket 239

Supermarket Store Operations Location ATS 239

Retail TouchPoints

SEPTEMBER 27, 2023

Target will close nine stores in four cities on Oct. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business. leaving 15 stores in this market.

Sporting Goods 252

Sporting Goods Store Operations Location Accounting 252

Retail TouchPoints

MAY 29, 2024

Additionally, Ollie’s Bargain Outlet Holdings will purchase 11 of 99 Cents Only’s stores. The Dollar Tree acquisition includes stores located across Arizona, California, Nevada and Texas, and also includes the North American IP of 99 Cents Only stores as well as select on-site furniture, fixtures and equipment.

Store Operations 213

Store Operations Location Marketing ATS 213

Retail TouchPoints

DECEMBER 30, 2024

In October 2024, the company announced the opening of eight new locations across New Mexico, Oklahoma and Texas within a six -month period. These new stores each span 6,277 square feet and operate 24 hours a day, offering a variety of private label products, including fresh bread, milk and eggs, as well as Allsups famous burritos.

Location 257

Location Store Operations Customer Experience ATS 257

Retail TouchPoints

SEPTEMBER 28, 2023

100 New Wawa Stores Over 10 Years Walsh added that while Wawa is always laser-focused on creating a welcoming experience for visitors, the company “will always continue to evolve and enhance our interior and exterior design to create better experiences for our customers and associates.”

Planning 231

Planning Store Operations Location ATS 231

Retail TouchPoints

NOVEMBER 7, 2024

We see the value Carrot Tags offer as they help Instacart shoppers to be more independent when fulfilling online orders, allowing our associates to focus on store operations and providing excellent customer service,” said Scott Patton, VP at Aldi in a statement. locations in August 2024.

Fulfillment 233

Fulfillment Supermarket Grocer Store Operations 233

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

Checkout 198

Checkout Payment Services Store Operations Customer Experience 198

Retail TouchPoints

OCTOBER 18, 2022

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy.

Customer Experience 270

Customer Experience Location Apparel Shopping 270

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

Outdoor 237

Outdoor Fulfillment Consumer Location 237

Retail TouchPoints

JUNE 20, 2024

Target plans to roll out a new gen AI-powered chatbot designed to aide store associates in nearly all of its 2,000 stores following a six -month pilot at 400 locations.

Store Operations 233

Store Operations Planning Location Customer Experience 233

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

Kiosk 277

Kiosk ATS Supermarket Location 277

Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

Returns 243

Returns ATS Kiosk Customer Experience 243

Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. Each time [an app user] enters a store, were sending another event to Radar, explained Walker.

Sporting Goods 217

Sporting Goods Drop-Shipping Shipping Checkout 217

Retail TouchPoints

MAY 6, 2024

Through IoT, these managers can seamlessly maintain safer, more service-friendly, energy- and cost-efficient environments by accessing data from the cloud and gaining remote, real-time visibility into their equipment across multiple locations. The platform is connected with over 50,000 pieces of equipment across 15,000+ locations.

Store Operations 227

Store Operations Management Location Customer Experience 227

Retail TouchPoints

MARCH 15, 2024

Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. In terms of capital, it will take about $11.5

Sporting Goods 264

Sporting Goods Returns Location Planning 264

Retail TouchPoints

DECEMBER 13, 2023

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

Loss Prevention 262

Loss Prevention Visual Merchandising Sporting Goods Store Operations 262

Retail TouchPoints

JANUARY 2, 2025

store last month and will follow with seven new California locations as well as one store each in New Mexico, Texas and Washington state. Four of the California stores in Santa Maria, Foster City, Apple Valley and Riverside will open on Jan. Daiso also will open stores in Olympia, Wash.,

Location 234

Location Store Operations ATS 234

Retail TouchPoints

JULY 30, 2024

Saks Fifth Avenue is switching its downtown San Francisco location to an appointment-only format beginning Aug. 28 in what is believed to be a first for a department store. The same circumstances already have prompted the closure of nearly 40 other retailers’ stores, including Macy’s , Anthropologie and Nordstrom.

Department Stores 250

Department Stores Location Shopping Consumer 250

Retail TouchPoints

SEPTEMBER 10, 2024

Data management platform Feedonomics has integrated with Amazon Today , a program that allows retailers with brick-and-mortar locations to sell their in-store inventory on Amazon. Brands also can leverage existing product metadata and pricing, along with rules and validations, for the Amazon Today program.

Location 255

Location Returns Consumer Management 255

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress.

Fulfillment 273

Fulfillment Shipping Inventory Management Location 273

Retail TouchPoints

FEBRUARY 15, 2024

The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China. Every location offers the same look and feel to carry the Skechers brand with consistency across six continents,” said Michael Greenberg, President of Skechers in a statement.

Apparel 274

Apparel Location Planning Consumer 274

Retail TouchPoints

OCTOBER 10, 2024

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” Eight of our concessions locations are already using Just Walk Out technology and seeing great results.

Payment Services 223

Payment Services Apparel Checkout Fulfillment 223