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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

L.L.Bean , a retailer specializing in clothing and outdoor recreation equipment, holds its associates, or “Store Guides,” to high standards — tasking them with sharing their knowledge of the outdoors with customers and upholding merchandise presentation standards, promoting company programs and handling day-to-day operations.

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The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Toys ‘R’ Us Plans Brick-and-Mortar Rollout Beginning in 2024

Retail TouchPoints

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

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L.L.Bean Expands to Dillard’s and Moosejaw, Plans 4 New Brick-and-Mortar Stores

Retail TouchPoints

L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. The outdoor goods retailer also will add Dillard’s and Moosejaw to its key U.S.

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Robling Releases Analytics Tools To Assist Reopening Retailers

Retail TouchPoints

Robling is offering COVID-19 store reopening analytics for both essential and specialty retailers. The tools are designed to help retailers navigate operations during the pandemic with the environment’s special considerations in mind.

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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

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The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

Retail TouchPoints

Theft is still a problem, but the rise in violent incidents has made retail environments much more dangerous. This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers.