Retail TouchPoints

MARCH 18, 2025

Retail tops the list of locations where gun violence occurs. No one was injured by the gunshot but it caused mass panic, with customers across the mall fleeing to exits during a busy back-to-school shopping weekend. No one was seriously injured, but the total cost to the operators and merchants was estimated to be around $53 million.

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Location Merchant Services Outdoor Loss Prevention 162

Retail TouchPoints

DECEMBER 16, 2024

We look forward to creating a unique and engaging shopping experience with the opening of our flagship store in Panama, as well as expanding the footprint with standalone stores across the region. flagship location had opened in New Jerseys American Dream mall in December 2021. The initial U.S.

Wholesale 265

Wholesale Location Shopping Marketing 265

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

Location 328

Location Planning Department Stores Shopping 328

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. The new facilities will be approximately 5,750 square feet and will be located inside Walmart Supercenters. With 90% of the U.S.

Location 306

Location Planning Shopping Store Operations 306

Retail TouchPoints

FEBRUARY 5, 2025

retailer, Walmart has purchased a shopping mall the Monroeville Mall and Annex in Monroeville, Pa. Walmart paid developer CBL Properties $34 million in an all-cash deal for the site, located approximately 12 miles east of Pittsburgh. In what is likely a first for a U.S. million visitors in 2023.

Sporting Goods 272

Sporting Goods Location Planning Marketing 272

Retail TouchPoints

APRIL 19, 2021

Macy’s Backstage , Lids and Carhartt all have announced expansions of shop-in-shop formats with parent and partner retailers. Macy’s plans to eventually add Backstage-branded spaces at 270 locations across the U.S.; The company hopes to eventually have 270 such shop-in-shops nationwide. Macy’s Backstage at Macy’s.

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Shopping Planning Location ATS 299

Retail TouchPoints

OCTOBER 26, 2022

Target and Apple have tripled the number of Apple at Target locations to 150 in preparation for the holiday season. Target and Apple launched their partnership in February 2021 at an initial 17 stores , gradually expanding the number to 36 in 2021 and reaching 150 today.

Location 299

Location Promotions Shopping ATS 299

Retail TouchPoints

APRIL 18, 2024

The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance. We envision the launch of more physical touch points in the future.”

Location 264

Location Kiosk Returns Shopping 264

Retail TouchPoints

JUNE 12, 2023

store in the Seattle suburb of Bellevue, Wash. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd. in summer 2024.

Supermarket 314

Supermarket Location Management Shopping 314

Retail TouchPoints

JANUARY 12, 2025

One of the first additions was a geolocation software development kit (SDK) from Radar , to answer the question of whether athletes were actually opening the app while shopping in the store. Each time [an app user] enters a store, were sending another event to Radar, explained Walker.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Before your customers begin their holiday shopping, each endpoint device must be properly configured, managed, secured and primed to be an asset for growth.

Payment Services 269

Payment Services Kiosk Customer Experience Management 269

Retail TouchPoints

JULY 17, 2023

However, running even one store adds a complicated layer to overall operations, from staffing to stocking, which is why specialty apparel company Collars & Co. looked for a partner when it opened its first physical location in May. We’ve always wanted to test out a retail location. Who is shopping?

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

JULY 16, 2024

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As

Shopping 275

Shopping Supermarket Promotions Location 275

Retail TouchPoints

NOVEMBER 27, 2024

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. That’s to say they want their retail brands of choice to present them with a seamless journey that looks and feels the same, whether their purchasing mission is in-store, online or a combination of both.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

SEPTEMBER 11, 2023

Kohl’s will add 45 new 750-square-foot Sephora shop-in-shops in stores across 29 states in the next few months, bringing the total to 910 Kohl’s stores by the end of 2023.

Shopping 263

Shopping Location Planning ATS 263

Retail TouchPoints

JUNE 1, 2022

Regional department store retailer Belk will host shops featuring products and services sold by Conn’s HomePlus in 10 to 20 locations as part of a pilot program that will kick off over the next few months.

Shopping 279

Shopping Department Stores Location Planning 279

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

APRIL 6, 2022

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Leveraging Data for Stronger Lease Negotiations.

Shopping 323

Shopping Promotions Kiosk Location 323

Retail TouchPoints

JANUARY 9, 2025

The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. operations of Reebok and is exploring strategic options for Forever 21 soperations. Catalyst Brands also has sold the U.S. The new entitys shareholders include Simon Property Group, Brookfield Corp.,

Apparel 290

Apparel Inventory Management Outdoor Fashion 290

Retail TouchPoints

NOVEMBER 20, 2024

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. The free booklets, for both dogs and cats, include practical guidance and shopping checklists created by the retailer’s veterinary, training and grooming teams, plus exclusive pet services and savings on Petco-owned brands.

Location 272

Location Planning Management Shopping 272

Retail TouchPoints

DECEMBER 5, 2024

When your store is full of associates who love the brand and live it, they will draw in customers. They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. —

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

FEBRUARY 27, 2024

Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations. The third pillar of the new strategy will be simplifying and modernizing end-to-end operations.

Location 278

Location Department Stores Fulfillment Planning 278

Retail TouchPoints

JANUARY 26, 2022

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The retailer also is planning an Amazon Go location in the Los Angeles metro area. in the coming months, according to Business Insider , MarketWatch and other media outlets.

Location 264

Location Store Layout Checkout Planning 264

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location 246

Location Specialty Retailers Promotions Planning 246

Retail TouchPoints

JULY 25, 2024

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command ( NEXCOM ) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., followed by the NEX in Jacksonville, Fla. “To

Shopping 278

Shopping ATS Location Planning 278

Retail TouchPoints

JANUARY 12, 2021

This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. In China, where businesses have reopened, stores have grappled with the same challenges: sales declines, ineffective engagement and new contactless demand.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance.

Returns 264

Returns Location Wholesale Apparel 264

Retail TouchPoints

MARCH 31, 2025

Wal-Mart de Mxico y Centroamrica is planning a significant expansion of its store fleet over the next five years, adding more than 1,500 stores to the 4,000+ locations it already operates. The retailer will use a CapEx investment of 41.8 billion Mexican pesos ($2.05

Location 191

Location Planning Shopping Store Operations 191

Retail TouchPoints

MAY 8, 2023

Christmas Tree Shops , which filed for Chapter 11 bankruptcy on May 5, reportedly plans to emerge from the process with most stores open, according to The Wall Street Journal. The retailer, which currently operates 82 stores, is aiming to close 10 underperforming stores during bankruptcy before emerging from Chapter 11 in August 2023.

Shopping 264

Shopping Planning Location Store Operations 264

Retail TouchPoints

SEPTEMBER 11, 2023

Toys ‘R’ Us Canada is in the process of opening 10 new locations across the country in time for the 2023 holiday season, including two standalone Babies ‘R’ Us stores in Edmonton, Alberta. Seven of the stores already have opened, with the remainder scheduled to debut in October.

Location 263

Location Marketing Consumer Shopping 263

Retail TouchPoints

MARCH 5, 2024

The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release.

Shopping 290

Shopping Planning Location Store Operations 290

Retail TouchPoints

FEBRUARY 7, 2025

Liberated Brands , which manages operations for multiple well-known surf and outdoor brands, filed for bankruptcy in the U.S. Bankruptcy Court for the District of Delaware earlier this week, according to reporting in Shop Eat Surf and other publications. Closing sales at all 122 store locations have begun, managed by Gordon Brothers.

Wholesale 194

Wholesale ATS Outdoor Management 194

Retail TouchPoints

JANUARY 17, 2025

Thats where our expertise lies not with the business traveler, not duty-free airport shops, said Shaw. She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. RTP: How will Starboard be supporting these resort retail shops?

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

DECEMBER 13, 2024

In addition to the five new leases, Primark recently announced plans to open its first New York City flagship store at the new Penn District in Herald Square and opened two new stores one at Queens Center in Elmhurst, NY and one at La Plaza in McAllen, Texas just in time for the holiday shopping season. this past February.

Planning 263

Planning Location Accessories Apparel 263

Retail TouchPoints

DECEMBER 14, 2020

I would say that the forecasting for what was going to be needed has changed, based on the impact of the pandemic and human behavior on shopping,” said Alan Boehme, CTO at H&M Group during the webinar. “ Production is No Longer a Challenge, but Logistics Remain Strained. This same interplay of data will be vital to fulfillment.

Shopping 306

Shopping Merchant Services Fulfillment Returns 306

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open.

Location 243

Location Markdowns Accounting Promotions 243