Remove Location Remove Shipping Remove Wholesale
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Dr. Squatch Focuses on Shipping Experience to Drive Global Growth  

Retail TouchPoints

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.”

Shipping 277
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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

But one area of commerce has stubbornly resisted this move toward digitization — wholesale. People basically just ignored the third leg of that triangle though, the wholesale leg.” For nearly two decades now online marketplaces have proliferated, beginning with Ebay and Amazon, followed by Walmart, Etsy and countless others.

Wholesale 264
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BJ’s Invests in Drop-Ship Fulfillment Program

Retail TouchPoints

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The solution provider has signed a three-year exclusive agreement with BJ’s, which operates 219 club stores and 150 BJ’s Gas locations in 17 states.

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Glossier preparing for Down Under debut

Inside Retail

After years of fanmail, the DTC beauty brand began shipping products from its online stores to Australian beauty consumers in October 2023. But its wholesale partnership with Mecca will be the first time Australian and New Zealand consumers can shop Glossier in person.

Wholesale 278
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DoorDash Debuts Package Pickup Service to Streamline Returns

Retail TouchPoints

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. In December 2022, Staples joined a growing list of brick-and-mortar retailers accepting Amazon returns in their stores, including Kohl’s, Rite Aid, UPS Stores and more than 500 Whole Foods locations.

Returns 278
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Sunnier Economic Outlooks Drive Peak Season

Retail TouchPoints

They invest in new storefronts and build strong wholesale relationships. Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. BOPIS removes shipping fees.

Shipping 264
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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.