Remove Location Remove Shipping Remove Sporting Goods
article thumbnail

How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. These customers receive an alert that they can either get the shoes shipped to them or pick them up in a brick-and-mortar store. We would want to know if that persons location was being spoofed, for example.

article thumbnail

Kohl’s Expands Marketplace to New Categories Following Successful Pilot

Retail TouchPoints

The user experience is seamless within Kohls.com, with marketplace products identified by a badge on the product listing, and items are shipped directly from Kohl’s Marketplace Certified Partners. Kohl’s Marketplace items also are eligible for in-store returns at any Kohl’s location.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Making the Most of Store Visits Post-Pandemic

Retail TouchPoints

No matter how brands fared during COVID, one thing is now certain: retailers can no longer rely on physical locations alone as a way to drive store traffic and sales. Instead, it’s the combination of physical location and consumer experience.

article thumbnail

5 Must-Know Predictions for Holiday 2022

Retail TouchPoints

Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer. By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games.

Consumer 289
article thumbnail

6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore.

article thumbnail

The Future of Retail: BOPIS 2.0 and RFID Technology

Retail TouchPoints

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

article thumbnail

Footwear Brands Can Connect With Consumers Over Sustainability

Retail TouchPoints

Allbirds, a leader in DTC footwear, was developed with “an exclusive focus on using sustainable materials,” according to Allbirds Co-founder Joey Zwillinger, and has a dedicated landing page listed on its homepage even before their store locator page is listed. Rather, they just need to make their sustainability efforts easier to find.

Consumer 263