Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Of course, they need to be product experts. Associates have to be omnichannel fulfillment specialists.

Payment Services 275

Payment Services Loss Prevention Fulfillment Shipping 275

Retail TouchPoints

JANUARY 22, 2025

How will you transport the units and control their placement in retail locations? On the ground, in the air, over water theyll know the best and most reliable ways to ship. For that matter, expanding into retail locations that are out of the way or in less desirable locations should be avoided.

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Payment Services Point of Sale Shipping Marketing 279

Retail TouchPoints

JANUARY 23, 2025

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. one of the nearly 8,000 Return Bar locations across the country. Retail TouchPoints) We began our day at a newly opened UPS Store in Wyomissing, Pa.,

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Retail TouchPoints

NOVEMBER 13, 2023

Retail Group , and also plans to open airport and cruise ship locations next year. Beginning in 2024, the new store will introduce elements like Geoffrey’s Café and ice cream parlor along with interactive experiences and product demos from popular toy brands.

Shipping 278

Shipping Shopping Location Planning 278

Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. One of Wish’s biggest tactics to turn the tide has been improving the shipping experience in terms of both cost and speed. and Canada. on all orders over $10.

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Location Drop-Shipping Shipping Returns 258

Retail TouchPoints

OCTOBER 12, 2023

Petco customers can now bring ecommerce orders they need to return with them while running errands for their pets, with no box or shipping label required. The expansion brings the total number of Happy Returns locations available across the U.S.

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Returns Location Shipping 278

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The This combination allows the retailer to offer same-day shipping to 80% of the people in the U.S. population.

Fulfillment 260

Fulfillment Shipping Location Management 260

Inside Retail

MARCH 17, 2025

It can be easier when youre backed by the right logistics and shipping partner. Three Aussie businesses talk about why they chose Australia Post for international shipping. What to look for in an international shipping partner Choosing the right international shipping partner is key to the success of your international expansion.

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Merchant Services Shipping Payment Services Checkout 179

Retail TouchPoints

DECEMBER 10, 2021

Retailers are realizing that shipping costs are very high and that it’s much more profitable to pick up in-store — and a lot of people still really like to shop while they’re there.”. A Variety of Brands in One Location Create a Better Experience. For the younger demographic, it’s about lifestyle, travel and technology.

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Location Shopping Fulfillment Grocer 328

Retail TouchPoints

DECEMBER 17, 2024

If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves. This helps you provide transparency on shipping windows based on inventory supply.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

DECEMBER 16, 2024

Additionally, if we promise to ship something by a specific date, they expect it to arrive on time. Or if a team member doesnt know where a specific product is located a store, Hey GURA can help them find it. We discovered that most of our customers already have their shipping address and payment information saved in their profiles.

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Payment Services Checkout Shipping Shopping 278

Retail TouchPoints

OCTOBER 23, 2024

Amazon hasn’t formally announced its plans for this new Low-Cost Store, but The Information reports that Amazon plans to ship orders to the U.S. from a facility in Guangdong, China, and that it would charge sellers significantly lower fulfillment fees for items sold through the new storefront than items shipped domestically.

Merchant Services 261

Merchant Services Fulfillment Shipping Jewelry 261

Retail TouchPoints

FEBRUARY 25, 2025

Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. Every country has its own unique address formats, and inconsistencies can lead to costly errors in cross-border shipping.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail TouchPoints

JANUARY 24, 2025

This eliminates much of the post-return cost for retailers, including re-integrating the item into their inventory and/or shipping it to another location where it has a better chance of being sold (and kept by its purchaser).

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Returns Apparel Consumer Checkout 278

Inside Retail

NOVEMBER 27, 2024

The dependence on a single courier added another layer of difficulty, too, inflating shipping expenses and limiting flexibility, particularly in New Zealand where inter-island shipping added complexity. This not only reduced shipping costs but also improved accuracy in fulfilment, allowing Freedom to adapt to changing inventory needs.

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Fulfillment Shipping Inventory Management Customer Experience 130

Retail TouchPoints

NOVEMBER 6, 2024

Our poll shows that over half of American shoppers would now prefer to use shipping to a local Access Point to avoid the risk of theft. By allowing customers to collect their packages from local Access Point locations, like UPS Stores or CVS, these services reduce the risk of theft and offer added convenience.

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Fulfillment Consumer Customer Experience Checkout 274

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Fulfillment Shipping Inventory Management Management 331

A1 Retail

NOVEMBER 6, 2024

Located in the biggest shopping destinations of the English capital, the Covent Garden store, which is part of The Yards, has opened, and the Soho store will open on 14 th November. This central London location is known for launching premium concepts and being home to sector-leading brands.

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Apparel Shipping Fashion Location 109

Retail TouchPoints

AUGUST 12, 2024

All delivery and shipping options also are now located in one convenient place, so shoppers can update their shipping locations and find their preferred delivery methods. All product listing pages now have a uniform look and feel; they all have the same layouts, image sizes and fonts to create consistency.

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Drop-Shipping Jewelry Shipping Accessories 275

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

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Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

DECEMBER 17, 2021

JCPenney and Shoe Carnival have both added same-day shipping options in partnership with DoorDash , just in time to help last-minute holiday shoppers get their gifts quickly. JCPenney is offering the service from 600 locations nationwide, while Shoe Carnival is offering the option to any continental U.S.

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Shipping Location Management Shopping 320

Retail TouchPoints

OCTOBER 11, 2022

To help prevent the threat of package theft from in front of customers’ homes, the 21,000 Via.Delivery locations, typically located within retail stores, will hold packages for up to seven calendar days. Not only are we giving shoppers flexible delivery options, we’re providing them secure locations to hold their packages.”.

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Shipping Fulfillment Location Management 264

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping 264

Shipping Wholesale Fulfillment Consumer 264

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order?

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Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

OCTOBER 17, 2024

Zenni Optical and Eyebot will deploy 10 Eyebot S1 kiosks, which provide rapid vision tests that take just 90 seconds , in high foot traffic locations to increase accessibility to eye care — particularly for those that face barriers to obtaining in-person vision tests.

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Kiosk Shipping Location ATS 290

Retail TouchPoints

JULY 10, 2024

The other three new DCs will be located in Wellford, S.C.; Walmart already has opened four of five planned next-generation fulfillment centers , designed to expand access to next-day and two -day shipping for Walmart customers as well as to support clients of Walmart Fulfillment Services. DC with the latest technology. Belvidere, Ill.;

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Fulfillment Shipping Location Planning 270

Retail Focus

NOVEMBER 5, 2024

Located in the biggest shopping destinations of the English capital, the Covent Garden store, which is part of The Yards, has opened, and the Soho store will open on November 14 th. This central London location is known for launching premium concepts and being home to sector-leading brands. – 7 p.m., and on Sundays from 12 a.m.

Apparel 130

Apparel Shipping Fashion Location 130

Retail Focus

MARCH 25, 2025

Retailers face mounting expenses throughout supply chains, from manufacturing to shipping fees. Many costs are avoided by digital shops, including multiple locations, large staff teams, and high utility bills. When shipping costs triple and currency values fluctuate dramatically, a $2 manufacturing savings in Vietnam vanishes.

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Consumer Drop-Shipping Shipping Store Layout 130

Retail TouchPoints

MARCH 24, 2022

As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Half of all shoppers (53%) live in a location that makes home pickup easy, but there’s a stark generational divide. consumers love the USPS. The Returns Season Gets Extended.

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Returns Drop-Shipping Merchant Services Shipping 312

Inside Retail

FEBRUARY 25, 2025

Ikea has opened over 21,000 FedEx pickup points across the US over the past few years, enabling consumers to order their goods and pick them up at a lower cost than having them shipped to their homes, Olson explained. We do have a few years before that location is going to be open, the COO said.

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Planning Store Layout Shipping Location 130

Retail TouchPoints

FEBRUARY 17, 2025

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.

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Fulfillment Inventory Turnover Apparel Shipping 214

Inside Retail

JUNE 13, 2023

For retailers selling products online across multiple markets on- and off-shore, selecting shipping partners can be a significant pain point in time, cost and convenience. We save our customers time, trouble and money on all their shipping needs,” explains Nicholas Woodward, country manager for Pack & Send Australia. “We

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Shipping Fulfillment Technical Support Inventory Management 246

Retail TouchPoints

JULY 8, 2022

The company now counts 125 doors across 22 states , and Krishna plans to more than double the store footprint to more than 300 locations in the next seven to 10 years. Krishna plans to use the stores to support BOPIS for shoppers who live near its locations, and ship-from-store services for a nationwide audience.

Shipping 289

Shipping Location Planning Promotions 289

Retail TouchPoints

MARCH 31, 2022

The service will be powered by Premier Parcel, a new company owned by IM Properties, with the lockers located next door to Sendik’s at The Corners of Brookfield, a mixed-use facility in Brookfield, Wis. Premier Parcel members can have any items from any courier shipped to the lockers.

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ATS Shipping Location Consumer 296

Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

Payment Services 278

Payment Services Shipping Planning Consumer 278

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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Fulfillment Shipping Supply Chain Management Consumer 278

Retail TouchPoints

JULY 27, 2021

After all, they will be the ones to bring to life in-store pickup, ship-from-store fulfillment, the endless aisle and other omnichannel experiences. It’s also important to examine reject rates for ship-from-store and buy online, pick up in-store purchases. You’re Losing Money on Every Order Due to High Shipping Costs.

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Shipping Fulfillment Inventory Management Customer Experience 312