Inside Retail

NOVEMBER 12, 2024

AI can also analyse stock levels across various locations and recommend optimal inventory distribution, identifying which stores or warehouses might need more stock due to sudden demand increases. Using AI for returns optimisation Another growing supply-chain issue for retailers is returns. per cent vs 10 per cent).

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Returns Fashion Accessories Apparel 130

Retail TouchPoints

FEBRUARY 14, 2025

Better Integration Leads to Reduction in Returns, Increase in AOV The Taskrabbit offering is available at Ikea locations in every major U.S. and resulted in a nearly 40% reduction in returns of some of the retailers most complex furniture items. ”

Checkout 285

Checkout Returns Location Shopping 285

Retail TouchPoints

NOVEMBER 13, 2024

The retailer is offering free returns on all Amazon Haul purchases over $3 within 15 days of delivery, and shoppers can drop off these returns at more than 8,000 drop-off locations, including Amazon Fresh, Whole Foods Market, UPS, Staples and Amazon Lockers.

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Drop-Shipping Checkout Shipping Returns 284

Retail TouchPoints

OCTOBER 26, 2023

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. Happy Returns offers box-free, label-free returns for more than 800 merchant partners at over 10,000 locations across the U.S. of retail purchases (both online and in-store) were returned last year.

Returns 264

Returns Merchant Services Payment Services Location 264

Inside Retail

JULY 4, 2024

Spanish fashion label Desigual is returning Down Under, partnering with The Iconic to launch its spring-summer collection. Janine Edwards, head of Edwards Imports, said at the time that her company planned to open a Desigual store in every Australian state, with Sydney to be the second location. But the expansion never eventuated.

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Returns Fashion Location Planning 276

Retail TouchPoints

APRIL 18, 2024

The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., Additionally, Eyebuydirect has partnered with a neighboring LensCrafters location, giving shoppers the opportunity to receive comprehensive eye exams conducted by certified opticians.

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Location Kiosk Returns Shopping 264

Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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Returns Fulfillment Location Planning 287

Retail TouchPoints

APRIL 11, 2023

For some, however, this trade-off comes at the price of navigating frustrating and, at times, confusing return policies. With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward.

Returns 297

Returns Customer Retention Consumer Shopping 297

Retail TouchPoints

APRIL 27, 2023

Target is rolling out its Drive Up Returns service nationwide following a successful pilot test. The retailer expects to upgrade all of its nearly 2,000 locations by the end of the summer in a bid to improve omnichannel convenience for its customers. That’s why we’re launching Drive Up Returns.

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Returns Fulfillment Location Shopping 278

Retail TouchPoints

DECEMBER 10, 2024

Dillards has been executing a highly successful strategic plan focused on improving operating margins, prudently managing capital expenditures and aggressively returning capital to stockholders, said James Mitarotonda, Chairman of Barington in a statement.

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Returns Planning Department Stores Management 297

Retail Gazette

NOVEMBER 18, 2024

Asda and Amazon have launched a new parcel pick-up and label-free, box-free return service at over 700 of the supermarket’s stores. Eligible Amazon orders will now be able to be collected at most of the supermarket’s stores across the UK, with more locations set to be added across the coming months. as sales fell 5.5%

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Returns Drop-Shipping Supermarket Grocer 111

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

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Returns Drop-Shipping Customer Experience Customer Retention 278

Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. This partnership amplifies convenience by enabling hassle-free package retrieval from numerous locations,” said Zhang in a statement. “In and Canada.

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Location Drop-Shipping Shipping Returns 258

A1 Retail

OCTOBER 11, 2024

Located at Middleton Hall, centre:mk’s Fashion Weekend featured 80 brands across 40 of the destination’s retailers, enabling visitors to see the latest trends across fashion, health, and beauty. The post centre:mk’s fashion event returns welcoming over 113k visitors appeared first on A1 Retail Magazine.

Fashion 105

Fashion Returns Beauty and Health Customer Experience 105

Retail TouchPoints

SEPTEMBER 27, 2023

Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

Returns 263

Returns Merchant Services Fulfillment Inventory Management 263

Retail TouchPoints

FEBRUARY 25, 2025

Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores. WHSmith deployed the tech at its first North American location, at LaGuardia Airport in New York City, in February 2022.

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Checkout Payment Services Location Returns 236

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

FEBRUARY 20, 2025

billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., The new Plan and Order Point stores will be located in Cherry Hill, Pa.; and in three California locations, in Thousand Oaks, Ontario and Colma.

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Planning Fulfillment Location Payment Services 214

Retail TouchPoints

APRIL 3, 2024

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. That same report identified the top aspects that U.S.

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Returns Drop-Shipping Shipping Consumer 249

Retail TouchPoints

OCTOBER 21, 2022

locations four years ago. A brick-and-mortar return to the UK could be next for Toys ‘R’ Us, if WHP follows a similar pattern to its U.S. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7

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Returns Marketing Shopping Location 330

Inside Retail

FEBRUARY 16, 2025

Enhancing stockroom communication with mobile inventory For shoppers, few experiences are more frustrating than waiting while a store associate searches the stockroom only to return empty-handed. Store employees can access stock levels directly from the POS system, identifying availability across locations.

Shrinkage 241

Shrinkage Location Returns Shopping 241

Inside Retail

MAY 2, 2023

There was huge momentum behind the ‘shop local’ movement over the last few years, as consumers were restricted to certain locations during Covid-19 lock-downs, and felt connected to the success and survival of local businesses. She added that we’d perhaps never see the number of workers in the CBD return to pre-pandemic levels.

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Returns Shopping Location Promotions 293

Retail TouchPoints

NOVEMBER 4, 2024

Stores have been equipped with a range of holiday displays and themed areas, including a peppermint swirl path, a Merry Cherry Chalet and, in some locations, a nine -foot-tall holiday bear. Digital visitors will be treated to a similarly festive experience with wintry animations and new gift-giving tools.

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Returns Location Planning Consumer 280

Inside Retail

DECEMBER 4, 2024

Another highlight is the return of the Fashion Forecourt, a fashion-centric social and hospitality destination located outside the Royal Exhibition Building on Museum Plaza. Now in its 29th year, the festival is run by a not-for-profit organisation with a consumer model and is open for everyone to attend.

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Fashion Returns Consumer Location 262

Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. When Inside Retail spoke with current CEO Craig King back in 2018 it was established that the company was scouting for CBD locations in both Melbourne and Sydney. It comes as the brand plans to open new stores in Sydney and Melbourne in early 2024.

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Returns Fashion Marketing Consumer 273

Inside Retail

DECEMBER 16, 2024

The business, located on Knuckey Street, has a red colour scheme with natural textures that convey the warmth of the Territory’s surroundings. House of Darwin has opened a flagship store in Darwin’s CBD, paying tribute to the Northern Territory’s natural splendour and the rough landscapes of the Top End.

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Apparel Returns Location ATS 221

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. And process returns of stuff people don’t want! For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service.

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Payment Services Loss Prevention Fulfillment Shipping 275

Inside Retail

FEBRUARY 18, 2025

Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. So of that, whats actually bracketing?

Returns 214

Returns Fulfillment Customer Experience Fashion 214

Retail TouchPoints

MAY 17, 2023

Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging.

Returns 306

Returns Employee Engagement Management Marketing 306

Retail Focus

APRIL 2, 2025

Clear, accurate images set appropriate expectations and reduce the likelihood of post-purchase returns. Google Shopping and local search results display optimised product images, making for an easier online browsing experience before directing them to your location.

Returns 162

Returns Location Promotions Consumer 162

A1 Retail

JANUARY 16, 2025

For the second year running, GUESS is proud to announce the return of the exclusive GUESS Winter Project, where once again the brand will be under the spotlight in some of the most iconic and prestigious winter tourist destinations across the breath-taking European Alps.

Returns 98

Returns Outdoor Fashion Accessories 98

Inside Retail

MARCH 31, 2025

On April 17, the brand plans to open its seventh location in Sydney’s Rouse Hill. While we serve American-style fried chicken, we are very much an Australian-born brand, and expanding our NSW footprint isnt just about opening up new stores in new locations.

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Location Consumer Planning Returns 200

Retail Wire

DECEMBER 27, 2024

Burger King is bringing back Crispy Tacos to select locations.

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Returns Location 245

Inside Retail

NOVEMBER 14, 2024

Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. They trust your business to fulfil their purchases on time and in full – and for returns to be convenient. So, it is critical to optimise service and customer experience online.

Fulfillment 130

Fulfillment Returns Customer Experience Management 130

Inside Retail

MARCH 2, 2025

High inventory accuracy: DoWarehouse directs operators to the exact product location, displaying a visual product verification for accuracy. Inventory accuracy minimises returns: Fewer incorrect shipments lead to fewer unnecessary returns and increased customer loyalty. Enhances processing speed for high-demand periods.

Fashion 237

Fashion Fast Fashion Fulfillment Returns 237

Inside Retail

JANUARY 2, 2025

A Bondi boutique Selecting Bondi as the location for One Miles first boutique was driven by the teams belief it was the best way to reach its customers and acquire new ones in a physical retail location. Theyve really enjoyed being able to try stuff on and not have to return it.

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Boutique Fashion Location Returns 278

Retail TouchPoints

SEPTEMBER 30, 2024

24, Hudson’s Bay locations have exclusively hosted 30 shop-in-shops featuring an Ann Taylor collection and 60 featuring Loft. The partnership was developed by brand management firm Centric Brands and will mark the first time either brand has been available in Canada since 2020. Loft shop-in-shop at Hudson’s Bay in Canada.

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Shopping Returns Fashion Brand Management 264