Retail TouchPoints

FEBRUARY 25, 2025

Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores.

Checkout 236

Checkout Payment Services Location Returns 236

Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 272

Location Shopping Fast Fashion Checkout 272

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

MARCH 25, 2025

The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. Its a retailer opportunity [to extend hardware lifecycles], because the processing is being done at the edge not within the device, but locally at the store.

Merchant Services 147

Merchant Services Payment Services Point of Sale Checkout 147

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. What Is a Point of Sale POS System? Best Overall Point of Sale Systems.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

FEBRUARY 17, 2025

Voice picking allows store associates and warehouse staff to work hands-free, receiving product location and picking instructions through headsets and verbally confirming actions as they navigate stockrooms and fulfillment centers.

Fulfillment 214

Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

Checkout 259

Checkout Payment Services Store Operations Customer Experience 259

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail TouchPoints

DECEMBER 13, 2023

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Ensure that your store has proper lighting for clear video footage.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

FEBRUARY 3, 2023

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

Point of Sale 189

Point of Sale Specialty Retailers Department Stores Accessories 189

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. and Canada when the pandemic caught us,” Martin-Consuegra said. We had people who knew what they were doing.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

SEPTEMBER 11, 2023

This includes traditional brick-and-mortar stores and ‘offsite’ locations such as curbside pickup, pop-up shops, music festivals or sports stadiums. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

Point of Sale 264

Point of Sale Customer Experience Shopping Location 264

Retail TouchPoints

NOVEMBER 3, 2021

Electronic Shelf Label Growth Buzek predicts an “explosion” in electronic shelf label (ESL) tech, in large part because they make it possible for retailers to perform Amazon -style dynamic pricing in brick-and-mortar stores. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

JANUARY 11, 2021

The ONE RETAIL strategy helped M.Video increase total online sales by 141.2% year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year. over the previous month,” said Sokolova.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 343

Planning Location Shopping Point of Sale 343

Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. Retailers should expect that even consumers who have embraced store reopenings early on will also continue the online behaviors they learned during lockdown.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. countries and the principality of Andorra, as well as the U.S.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 278

Apparel Payment Services Checkout Location 278

Retail Wire

SEPTEMBER 20, 2022

Starbucks has long licensed in-store shops in stores operated by Kroger, Hy-Vee and others. Until now, however, those customers were not able to receive reward points from the coffee giant because purchases were processed through the point-of-sale system used by the store.

Point of Sale 130

Point of Sale Store Operations Location Shopping 130

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp. and Vancouver, Wash. —

Point of Sale 287

Point of Sale Promotions Inventory Management Grocer 287

Retail TouchPoints

NOVEMBER 2, 2020

Cashierless solution providers want to make it easier for retailers to embrace checkout-free stores by providing with the ability to retrofit existing locations versus building from scratch. We’re looking to retrofit other stores across campus now.”.

Checkout 293

Checkout Payment Services ATS Location 293

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Location Point of Sale Store Operations 288

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

Merchandise Store 296

Merchandise Store Checkout Supermarket Shopping 296

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations.

Checkout 268

Checkout Payment Services Store Layout Kiosk 268

Retail TouchPoints

APRIL 17, 2024

The retailer will deploy the Stripe Terminal at more than 600 stores, and Stripe will simplify online checkout by allowing shoppers to seamlessly pay for items with funds from their bank accounts using Link and Stripe Financial Connections.

Payment Services 264

Payment Services Merchant Services Checkout Accounting 264

Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 301

Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

NOVEMBER 11, 2021

Reimagining and reconfiguring the physical store. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

JUNE 3, 2024

“Shrink continues to be the most significant headwind in our business, and we are deploying an end-to-end approach to shrink reduction across the organization, including efforts in our supply chain, merchandising and within our stores,” said Todd Vasos, CEO of Dollar General during a an earnings call last month.

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023. The opening, which took place Sept.

Checkout 277

Checkout Apparel Supermarket Payment Services 277

Retail TouchPoints

MAY 29, 2024

Tackling 5 Retail Requirements The Retasmart solution is designed to help retailers tackle several organizational goals and requirements: Integrating online and offline sales: Retasmart POS integrates with Shoplazza’s ecommerce platform, allowing retailers to manage their online and offline sales from a single platform; Improving inventory management: (..)

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 278

Planning Location Point of Sale Visual Merchandising 278

Retail TouchPoints

NOVEMBER 30, 2021

A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard. Another solution provider, Zippin , has been aggressive with international deployments, including a trial by Japan’s Koyo Group announced in February 2021.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

AUGUST 18, 2023

Retailers can bring loyalty programs to the next level by adding proximity marketing based on in-store location throughout the journey. By combining individual customers’ locations with a detailed history of their purchases, retailers can push rewards or coupons when the product is in hands’ reach.

Marketing 246

Marketing Promotions Location Consumer 246

Retail TouchPoints

MAY 9, 2024

Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations. Where Autonomous Retail is Working A JWO-powered Hudson News airport convenience store. It’s about throughput, convenience and speed.

Checkout 277

Checkout Payment Services Point of Sale Location 277

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. This misunderstanding of pain points (and how to relieve them) applies at multiple points in the shopper journey.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298