Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

Checkout 299

Checkout Payment Services ATS Returns 299

Retail TouchPoints

MARCH 11, 2021

The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points. A frictionless return experience is critical. The survey found that returning an item ranked as the No.

Fulfillment 321

Fulfillment Inventory Management Returns Point of Sale 321

Retail Focus

DECEMBER 12, 2024

Investors are returning to the market with growing volumes, particularly in Southeast Europe and the UK, adopting an opportunistic strategy centred around winning concepts. Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project.

Marketing 264

Marketing Fashion Retail Marketing Management 264

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database is a system where all of a company’s data is stored in one location, accessible to all departments and retail locations in real time.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Retail TouchPoints

JULY 7, 2022

Event Network has already gone live with a pilot of the new systems in one location and plans to continue its rollout to select additional locations this summer, followed by more than 100 stores in the fall. “As

Shopping 278

Shopping Returns Location Point of Sale 278

Retail Focus

NOVEMBER 27, 2024

Example: In an automotive workshop, technicians can quickly locate wrenches, screwdrivers, and sockets, allowing them to complete tasks faster. Reducing Downtime Missing tools can lead to delays, especially when replacements need to be located or purchased. Shadow boards keep tools securely stored, reducing tripping and slipping risks.

Accounting 130

Accounting Point of Sale Location Returns 130

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

SEPTEMBER 19, 2023

Eight of our concessions locations are already using Just Walk Out technology and seeing great results. Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.”

Apparel 278

Apparel Payment Services Checkout Location 278

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

Returns 241

Returns Payment Services Point of Sale Location 241

Retail TouchPoints

JULY 8, 2021

has entered a multi-year national partnership with buy now, pay later solution Afterpay to support retailers in offering flexible payment solutions to returning shoppers. Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S.,

Promotions 264

Promotions Advertising Returns Customer Experience 264

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work. This shift also puts people organizations in a tough spot.

Fulfillment 311

Fulfillment Point of Sale Consumer Shopping 311

Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. The surge in ecommerce was enough to create trepidation in the commercial real estate industry.

Fulfillment 279

Fulfillment Checkout Store Layout Consumer 279

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

Payment Services 279

Payment Services Location Consumer Customer Experience 279

Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed.

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Inside Retail

DECEMBER 1, 2021

Nestlé Japan has set up machines in five locations across the country – including in Tokyo, Aichi, and Hiroshima prefectures – to sell beverages and confectionery that are nearing their expiration dates. The post Big in Japan: The return of vending machines appeared first on Inside Retail. Vending machines that do good.

Returns 130

Returns Point of Sale Wholesale Consumer 130

Retail TouchPoints

JULY 12, 2022

The new version of the Dash Cart is larger, yet lighter than its predecessor and also includes new features such as a “delicates shelf” and improved geo-location capabilities to more accurately display nearby products and deals based on where the cart is in the store.

Payment Services 295

Payment Services Shopping Marketing Accounting 295

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. One of the more recent implementations was the St. Joseph’s/Candler Hospital Campus in Savannah, Ga.

Payment Services 264

Payment Services Accounting Checkout Apparel 264

Inside Retail

JUNE 18, 2024

In return for joining the brand’s mailing list, visitors could ‘guess the combination’ on luggage to win it. July was able to use its point of sale to log all of those new acquisitions into its single system. The bad stands out where you can’t return an item that you’ve purchased online at a store, for example.

Customer Experience 264

Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore.

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Hear how the retailer was able to fine-tune the search experience to drive discovery and conversions during a lunch-and-learn session on Nov.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Inside Retail

JULY 12, 2023

Chang also serves as non-executive director of Puzzle Coffee, which operates four locations across the Melbourne CBD. For now, both Calia’s Melbourne locations and Puzzle cafes remain open for business. The platform also offers point of sale integrations, table ordering, and pickup and delivery solutions.

Payment Services 245

Payment Services Point of Sale Location Shopping 245

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Inside Retail

JUNE 28, 2021

Companies can build a micro-fulfilment centre as a standalone facility, or inside or bolted on to an existing location, to expand fulfilment capacity. To achieve the greatest return from an investment in an MFC, grocers, and retailers should look at synergising their online sales and physical storefront.

Grocer 191

Grocer Fulfillment Consumer Point of Sale 191

Retail TouchPoints

OCTOBER 28, 2022

For instance, while most regular ERP systems usually offer only third-party support for point-of-sale (POS) functionality, retail ERP systems often include a POS module as standard. This focused approach results in retail ERP systems being far lighter and easier to implement and manage. That is not all.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Accounting 278

Retail TouchPoints

JUNE 2, 2023

As a result, it’s vital for the retailer to have deep insights into what is available and where it is located. “We Additionally, its products are often delicate and heavy, which makes getting delivery right paramount for a good customer experience.

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Retail TouchPoints

JULY 2, 2024

The innovation that we at Faire brought to the market was offering free returns and net-60 payment terms. They can return it, and they don’t have to pay for it.” These generous financial terms were what first drew in Mackenzi Farquer, owner of the Lockwood chain of home décor and gifting shops located in Brooklyn and Queens, N.Y.

Wholesale 264

Wholesale Merchant Services Marketing Payment Services 264

Retail Focus

DECEMBER 8, 2021

As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings. Elsewhere, digital signage inside point-of-sale elements is being used to inform and educate customers.

Kiosk 208

Kiosk Fast Fashion Promotions Returns 208

I Vend

APRIL 2, 2025

Networks are pretty reliable these days, but they are not 100% guaranteed, particularly in remote locations. Tell me more about iVends hybrid cloud approach iVends retail software consists of three parts the functionality that runs head office, the store back office and the store point of sale.

Management 52

Management Point of Sale Payment Services Inventory Management 52

Wiser

NOVEMBER 6, 2024

However, forward-thinking brands are realizing the value of arming their sales reps with store-level sales data to influence purchasing decisions at the individual store location. Reps can also introduce successful products from nearby stores into new locations, expanding distribution and driving incremental sales.

Promotions 78

Promotions Inventory Management Location Management 78

I Vend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. Retail analytics of financial reporting and inventory management data can help to pinpoint shrinkage and drill down into its location and cause, giving retailers a better chance of reducing it.

Point of Sale 96

Point of Sale Inventory Management Shrinkage Promotions 96

M19 Retail

DECEMBER 4, 2024

The ability to complete transactions at any location within the store enhances customer engagement and alleviates the frustration of long checkout lines, contributing to higher customer satisfaction levels. Additionally, mobile POS systems give sales associates on-the-go access to valuable customer data.

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Inside Retail

MAY 9, 2021

Customers have missed the experience of shopping in-store, and we’ve seen strong support across our suburban stores, with improvement in CBD locations in recent months. While growth across e-commerce continues, we’ve also experienced a steady increase in store traffic since lockdowns have come to an end across both Australia and New Zealand.

Planning 246

Planning Fashion Returns Location 246

Retail Focus

MAY 18, 2021

Equipping retail workers with mobile devices has played a key role, helping them understand what is in stock, enabling them to accept purchases or manage returns from anywhere in the store and ensuring strict hygiene measures are met by having their own allocated devices. Take the EC5x series , for example. Why rugged?

Returns 130

Returns Point of Sale Management Consumer 130

Rangeme

OCTOBER 4, 2022

The most common way to inform customers of where to find a brand’s products is via a store locator on their website. Therefore, if a brand’s product is rung up at a register within the last couple of weeks, the item could still show up as in-stock at that location. They weren’t shoppable and didn’t return any data or insights.

Location 52

Location Returns Consumer Point of Sale 52